I just hired Rob the owner to clean my overflowing cesspool today. His price is very fair for the…read morequality of service he offers! I am so glad I found Rob through a referral. His calm, honest, and patient manner is highly rare in this business; he really listens and makes you feel reassured. Not only is he knowledgeable, but he also went above and beyond by cleaning my cesspools thoroughly and offering proactive solutions to save me money on future cleanups. Rob is truly the best I've met locally in Stony Brook. I really appreciate his help!

Prompt, excellent service at a very reasonable price. The owner, Rob, was fantastic, very…read moreknowledgeable, and honest. Other places gave us higher estimates and suggested pricey treatments that were unnecessary without even seeing the cesspool. Rob is a straight shooter and I will, definitely, call Mid-Suffolk first the next time we need anything. Highly recommend!!! 10/10 rating. Thank you!!

You don't want to have to call a cesspool company, but if you own a home it's just a matter of…read moretime. We have been calling on Jimmy and his family to service our home since we moved to the area 17 years ago. Always able to tend to your needs expeditiously. Competitive pricing. Knowledgable. We've had the unfortunate experience of cesspool problems beyond just a pumping, and Payless Cesspool is our go to. Will be using them shortly to replace our cesspool. Definitely give them a call. Everyone has a bad day once in a while, but as I said we have used them for 17 years for a reason.

Pay More Cesspool Quoted 2800 to clear pipes, empty septic…read moreand collar overflow that was 3-4 ft below grade. They cleaned septic and pipes to septic for 1000 They verbally told me that would apply to the 2800. I called them to come complete the job but they said it would be 2500 because it was 5 days later Called a more professional company and they found drain pipe for overflow Cleaned aerated chemicals for 450 Payless will make you PAYMORE

Fast response, great service. Andy was very helpful, explained the nature of the problem with…read moreseptic tank and plumbing system, and charged reasonably for his services. Highly recommended.

Called thinking we needed a ton of work. A.J. Came by within an hour and accessed everything. He…read moreexplained everything and helped us realize we did not. He is respectful, professional and honest. Thank you A..J.

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

John (the owner) and his crew are fantastic. They installed a Fuji CEN5 I/A OWTS Recommend them…read morehighly. A great price (and for Montauk that is amazing), saved me a bunch of money, great work, very professional, did a great job. I am recommending A&A Sewer to all my neighbors

I would recommend them in a heartbeat. They recently installed a new septic tank for me. Very…read moreprofessional, very knowledgeable. Work was done in a day. They were able to get a town inspector there same day during the pandemic. I am super impressed with their work. John, the owner, is awesome. If you need a septic tank or sewer work call them.

Great and timely service, friendly staff who are knowledgeable and kind. Highly recommend this…read morebusiness for your needs.

Make sure you call them first. I hand another company come…read morepayed twice as much and they did not fix the problem. For just 250 they pumped and hydrated the pool and fixed the problem.

Thank you very much! We had a main line clog and they came right away to take care of the issue…read more Great service and very fair price (we had this done a few years ago due to roots in the line and they raked us over the coals). Not the case with Certified! I will be calling them for all future work.

Great service. I use them every year. They are friendly they work hard. They kept me informed every…read morestep of the way.

Fast and accurate prices! Quality customer service. Thank you so much! Will call again!read more

Don't hesitate! Very friendly and reliable service. They came through for my parents when I needed…read moresome help with snow removal. Excellent job and fairly priced. Thank you Dominick!

They were doing a job for a neighbor, and I struck up a conversation with the driver. He recalled…read morehaving taking care of my home in the past, and offered a round about date and location of the cesspool. A fess days later I called to get the actual date of the last pump out for my NEW house. Whomever works the phones shouldn't. First call was from his own employee, and he said he was not at his computer and could not look it up. Second call was from me, and once again, unable to tell me, but he'd call back. He did not. I called a third time, four days later and was met with a rather combative person, barely gave me a chance to speak. He said his employee didn't know what he's talking about. (Nice way to stand behind the people who work with/for you.) I countered and said, "well if he didn't know what he was talking about, he certainly knew exactly where the cesspool cap was, it took him all of five seconds to locate. He even provided me with a round about date of the last pump out. I was merely looking to get a more exact date for so I could schedule regular maintenance. Unfortunately, this gentleman was not interested in servicing the location for some reason. Clearly very annoyed about my contacting him, I got a smaller dose of his less than pleasant temperament on the first call, but I chose to dismiss it as I did not know the man. The natural, more professional response would have been; "I can't seem to locate you in our computer, but to be safe, maybe we can schedule someone to come out and give things a look?" Best case, he gains a new client , worst case he only make few bucks for site visit/consultation. The Driver/Tech was fantastic! Not only did he go out of his way, he was very personable and had a great way about him. I was all set to make this the "go to" company, but with service like that from the point of contact, I could not pull that trigger. Ya win some, ya lose some. It's too bad really; I liked the honesty of the driver and thought for sure I had lucked out finding a good service, without having to go hunting for one.

78 minutes from my call and the "boys" come backing into the driveway. On a Saturday!!!…read more I had called my home warranty company around 11 am (probably wasn't gonna cover this anyway), and they called 7 of their "approved" plumbers and cesspool service companies. BZZZZTTTTTT We waited for their guy to call back for 2 hours. they i stayed on HOLD for over 30 minutes as customer services called 6 more and nobody picked up, just answering services and voice mail. ONE call to SOS and "Michelle" picked up. Lives in the area, so is the company, and so are my new front yard buddies Phillip and Shawn. we had "it all" backed up into the downstairs tub, the toilet and dripping into the basement from overflowing the bathroom floor. Found the two sand tanks (they were filled to the ground level and backed up), found the 1,000 gallon solids "coffin". Cleaned em out, acid washed and turbulated, had to suck out some grease and then had to blow out the grease and clog from the vent to the concrete coffin. Even found some "flushable" wipes and grease globs. Not sure if they gave me sympathy pricing or just wanted to get out of there and not hear me talk or whine anymore.......but pricing was REALLY fair and reasonable and considering the emergency nature of it all, i feel I owe them the time and compliment of my favorable feedback........the "admiral" left the house with my daughter and i was penniless - so much to MY disappointment i had NO cash for my new frozen yard dirt and snow and freezing sewer water playmates? I am sending a check and a letter to Michelle for the guys! WELL DONE and thank you. i am going to post some stuff here and also do a YELP review.