We were selling our home and the buyer used Al Dexter Septic & Drainage (it's who they could get on…read moreshort notice). The man who did the inspection effectively scared the buyer away after noticing the tank level was a bit lower than normal. He began to share conjecture about what the issue could be and essentially said the problems were so bad that they could not be solved. Because of this, the buyer backed out without any willingness to get a second opinion or negotiate. We since had two other reputable and longstanding septic companies in Fairfield County come out to look at the system. The issue turned out to be a very small leak near the drainage pipe of the septic system - a minor $1,200 fix. After having to pay $2K for these other companies to evaluate the problem, we then had to take an offer tens of thousands of dollars less than our original - which we were fortunate enough to have on hand. I'm sure this service is fine for an annual tank pump out, but I would beware when it comes to inspections.

Great service and was kind enough to show me how things worked. Will definitely be using again!read more

We give Mike's Septic Service 10 STARS!!…read more Wonderful and very quick response cleaning out our septic tank when our regular guy was hospitalized. Great job clearing a blockage in our washing machine line, too. Reasonably priced. Dependable, honest, friendly, professional. We enjoyed meeting them so much. Highly recommend Mike's Septic Service!!!!

I have used Mike's Septic every 3 years since our family moved to Westport in 2009. I had a…read moredifficult time reaching Mike's in late 2024 in order to set up a septic emptying appointment, and was concerned they may have gone out of business (turns out the cause is difficulty finding competent office staff). Thankfully, that is not the case! Mike came to our home today 01/03/2025 and got the job done. I talked with Mike for a short while before he left, he is a true old fashioned individual in the best sense of the phrase: friendly, reliable, knowledgeable, professional, and trustworthy. I will continue as a customer as long as we live in Westport. HIGHLY RECOMMENDED.

Couldn't be happier with the service I received. They were able to accommodate me in a reasonable…read moretimeframe and showed up on time. They found my buried tank on the first try and the whole transaction was completed shortly thereafter without any problems. Will definitely be using again. Thanks!

Mr. Jeff is a very nice bussinessman. I had an issue with my septic, he checked it thoroughly and…read moresuggested remedial option. No pressure, No aggressive approach, all plain and simple conversation. He did wonderful job. Charges are very reasonable, Fully professional approach and workmanship. Even Town health officer happen to be on site and very pleased with what was done. I highly recommend Al's Septic Service for any septic work. Mark

We have used this company to do septic inspection before purchasing our house. - that went well,…read moretechnician seemed knowledgeable and pricing was reasonable. After a year in our new home we decided to use the same company to pump our septic tank. The pricing was significantly higher than competition (about 40-60% more). But i figured assurance of job well done is worth more than couple hundred dollars. This time things were not so smooth. Technician DESTROYED our back yard. Additionally i was promised some comprehensive report / filter cleaning and whatever else extra charges included. Needless to say i did not get any of that, the only thing included in extra fees is ruined lawn. It's been over a month, no report, not even a courtesy reply to my email for customer service. Will not use again.

Placed a request for pumping on line, the day came and no show. Calling revealed that they were…read morehaving issues with online booking. Fine. Rescheduled with a live person. Day came and no show. I called to see what happened, Service Rep puts me on hold to "check", we get disconnected. I call back to be told, tech called in sick. Great. I cancelled my account, will find another service provider.

Thy are excellent. They did a great job when we needed a new septic system 12 years ago, and the…read moresystem has worked perfectly ever since. All that we've done is to have an annual maintenance/cleaning. It's a family run business - honest and fair.

Palladino & Son Septic did a great job at a reasonable price when replacing my 4 septic…read moredistribution boxes. Their price was half what the competitors' prices were (I had multiple quotes for the work). Palladino & Sons were timely, efficient, professional, and they cleaned up well when the work was complete. Unlike many other contractors in Fairfield County that I have hired, Palladino delivered exactly what I hired him for, at the price we agreed upon. The entire crew was friendly and I will hire them again for any septic needs. I strongly recommend Palladino & Sons Septic.

Roberto Septic did an outstanding job for us and at the best price we received from a number of…read moreother firms. Our septic was in a difficult location and needed to be replaced. Roberto did an outstanding job of carefully working around existing tress and plantings to install a new and larger tank. He also helped with items technically unrelated to the septic installation but a big help to us. We would gladly recommend him to anyone.

Roberto Septic is excellent. Prompt, courteous, kind, efficient, timely, honest and reasonable. In…read moreshort, the best! Make sure to call him before you make your decisions. You will be happy you did.

Don't even think about getting your septic tank pumped by this company!…read more Two years ago, we scheduled for our septic tank to be pumped. I decided to watch teh guy do his job. He came about 5:15pm and went to dig up the septic tank. He didn't even come up to let me know that he was here and that he was gonna dig up our septic tank! He did the normal pumping procedures. stirred up the septic tank with the sludge pole and pumped out the waste. But the service should had taken a bit longer. He didn't even open up the secondary tank, I could tell that he didn't even pumped all the sludge! And when you don't get your sludge pumped out, it will soon back up the clog the pipes in the leaching field! He did the sloppiest job that any pumper can do! I was not happy with his service and he should had done better. It was as if he was trying to get out as quickly as he can not caring if the solids were pumped out. or not. So pretty much he left in 20mins!!! As a septic expert, I am glad that I kept an eye of the job performance this guy did and now I am able to prevent others from wasting their money on Kaiser Battistone. The value to hire this company is not worth it. Don't waste your money on them!!! So just like the other reviews, don't ever hire Kaiser Battistone to do they job! Hire Wind River Environmental Or Bill Jr & Sons Septic Services.

Stay Away!!! This…read moreused to be a local Norwalk CT company who got bought by a large firm in Marlborough, MA called Wind River Environmental. They charge 35% more than any other company in the Fairfield county area and when I called to have an appointment made they said "you are all set for Monday" I call back on Monday and now they have no record of it... Terrible customer service and insanely high prices.

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

they were fast and solve my problem. very recomended, they were accurate and polite. they are very…read moregood and reliable.

Twice this Greenwich-based company has come to my house on a weekend to save a drain that…read moredesperately needed to be unclogged. They are great, and I would highly recommend this professional group of talented and honorable men who really care about their customers.