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    Payless Cesspool Sewer & Drain

    3.1 (39 reviews)
    Open Open 24 hours

    Services - Payless Cesspool Sewer & Drain

    Hydro-jetting

    Plumbing inspection

    Payless Cesspool Sewer & Drain Photos

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    Jackie L.

    There's a reason why we use them time and time again. Efficient, affordable, and service that you can trust in. It's family owned and operated, and from estimate to completion it's nothing but top tier customer service. We live by the water, so need more frequent treatments, and they are quick to respond, always on time, and informative/helpful throughout about what to do to get the maximum benefit from their services. Today they worked around my schedule, were in and out with almost no evidence of their work, and the two gentleman were beyond courteous and respectful. With so many things being bare minimum, it seemed necessary to leave a review with how impressed I was. Could not recommend a better company, Payless Cesspool gets a 10/10 from me. I went to leave them a review on Facebook, but apparently I was that impressed at my last service that I already did!

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    Called Payless because of advertisement for $169.95. Have used them in the past and was satisfied, however when they arrived I was offered a "special" more complete cleaning, aeration and pumping of more liquid for $450, which I declined. I wanted to pay $169 per ad. After pumping out I was told there is a dumping fee of $80 as well as a digging fee of $50 (my cover is 2-4" of grass, not 12"). I wouldn't have minded paying what ultimately cost me $300 if they had only advertised it correctly.

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    8 years ago

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    9 months ago

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    11 months ago

    This company is amazing. Would highly recommend to everyone. Plus, the owner is absolutely hilarious and lightens the mood.

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    3 years ago

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    1 year ago

    They came on last minute on Saturday before I had company over. Highly recommend Payless cesspool company.

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    2 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    5 years ago

    Owner took my call and it was the best experience I have ever had with a cesspool company! Highly recommend!

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    11 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    10 years ago

    Been using them for years....always available and fair priced...and respectful of my yard

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    11 years ago

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    Ask the Community - Payless Cesspool Sewer & Drain

    Review Highlights - Payless Cesspool Sewer & Drain

    James was not only professional and knowledgeable, but a very polite young man and a pleasure to do business with.

    Mentioned in 7 reviews

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    SOS Cesspool & Drain Service - Emergency cesspool, overflowing, backed-up sewage in downstairs tub! and dripping into basement floor.....S.O.S to the rescue!

    SOS Cesspool & Drain Service

    (10 reviews)

    They were doing a job for a neighbor, and I struck up a conversation with the driver. He recalled…read morehaving taking care of my home in the past, and offered a round about date and location of the cesspool. A fess days later I called to get the actual date of the last pump out for my NEW house. Whomever works the phones shouldn't. First call was from his own employee, and he said he was not at his computer and could not look it up. Second call was from me, and once again, unable to tell me, but he'd call back. He did not. I called a third time, four days later and was met with a rather combative person, barely gave me a chance to speak. He said his employee didn't know what he's talking about. (Nice way to stand behind the people who work with/for you.) I countered and said, "well if he didn't know what he was talking about, he certainly knew exactly where the cesspool cap was, it took him all of five seconds to locate. He even provided me with a round about date of the last pump out. I was merely looking to get a more exact date for so I could schedule regular maintenance. Unfortunately, this gentleman was not interested in servicing the location for some reason. Clearly very annoyed about my contacting him, I got a smaller dose of his less than pleasant temperament on the first call, but I chose to dismiss it as I did not know the man. The natural, more professional response would have been; "I can't seem to locate you in our computer, but to be safe, maybe we can schedule someone to come out and give things a look?" Best case, he gains a new client , worst case he only make few bucks for site visit/consultation. The Driver/Tech was fantastic! Not only did he go out of his way, he was very personable and had a great way about him. I was all set to make this the "go to" company, but with service like that from the point of contact, I could not pull that trigger. Ya win some, ya lose some. It's too bad really; I liked the honesty of the driver and thought for sure I had lucked out finding a good service, without having to go hunting for one.

    78 minutes from my call and the "boys" come backing into the driveway. On a Saturday!!!…read more I had called my home warranty company around 11 am (probably wasn't gonna cover this anyway), and they called 7 of their "approved" plumbers and cesspool service companies. BZZZZTTTTTT We waited for their guy to call back for 2 hours. they i stayed on HOLD for over 30 minutes as customer services called 6 more and nobody picked up, just answering services and voice mail. ONE call to SOS and "Michelle" picked up. Lives in the area, so is the company, and so are my new front yard buddies Phillip and Shawn. we had "it all" backed up into the downstairs tub, the toilet and dripping into the basement from overflowing the bathroom floor. Found the two sand tanks (they were filled to the ground level and backed up), found the 1,000 gallon solids "coffin". Cleaned em out, acid washed and turbulated, had to suck out some grease and then had to blow out the grease and clog from the vent to the concrete coffin. Even found some "flushable" wipes and grease globs. Not sure if they gave me sympathy pricing or just wanted to get out of there and not hear me talk or whine anymore.......but pricing was REALLY fair and reasonable and considering the emergency nature of it all, i feel I owe them the time and compliment of my favorable feedback........the "admiral" left the house with my daughter and i was penniless - so much to MY disappointment i had NO cash for my new frozen yard dirt and snow and freezing sewer water playmates? I am sending a check and a letter to Michelle for the guys! WELL DONE and thank you. i am going to post some stuff here and also do a YELP review.

    Payless Cesspool Sewer & Drain - plumbing - Updated May 2026

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