Started with them over 20 years ago when they Cybernet. I was grandfathered in at 35.00 a month…read morefor a very low speed They sent me a letter (once they were bought out by Grizzly) and was told that I was going to pay 55.00 for the same low service. Service got ever worse I called and opted for the higher speed (was told it would be 10 mg but rarely get that and my tv says I my connection is POOR and my computer drops off all the time. They got a grant from the government to help out and install fiberoptics. I now pay 80.00 and still do not get good service They say it is my router. My router was replaced and I still have a poor connection NO help (lower fees) for elderly or low income. We are going with someone else. I'm done playing this game. Grizzly Broadband received funding from the ConnectMT grant program, which is funded by $266 million from the American Rescue Plan Act (ARPA). For their fiber-optic internet projects, ConnectMT fully funded four of the five projects, with the fifth project receiving 25% of its funding from the grant.

I tried them all so you don't have to. Take my "been there done that" advice and get Cybernet 1…read moretoday. 3 years ago, I moved to Frenchtown. So the Spectrum cable I used to have was not an option here for fast internet (there is no cable TV or internet service in Frenchtown at the time of this writing) First, don't even consider satellite (HughesNet, etc). They are fast downloading - but have a horrible delay when first loading a page and their limit before they throttle you is ridiculous (you'll hit is in a couple days first of every month and the speed drops to dial-up speed). The most expensive option available is also the worse in this case. BEWARE So then I tried CenturyLink DSL but lets face it: DSL is not very fast even when it's running full speed and CenturyLink's equipment out here is so overloaded it's only slightly better than dial-up. And during peak hours it's even slower than dial-up. That left me using 4G cellular through various companies (Verizon, ATT, Cricket, etc) - which was faster than DSL -- but *ALL* cellular companies lie when they brag about their "unlimited internet". NONE of them actually have "unlimited internet" - what they mean is that it's "unlimited".....until you hit the "limit" and then they throttle your speed down to dial up speeds (less than 1MB). So I'd typically only get 10 days a month of decent speed before being throttled to death. As you've already guessed from the 5 star rating - Cybernet 1 saved the day!!! They are fast. Really fast! I average around 40MB down. Which is not quite as fast as the Spectrum cable I used to have when I lived in Missoula - but it is literally orders of magnitude faster than *ANY* other option available in Frenchtown. As a bonus - I'm seeing 30MB UPLOAD speeds. Something even Spectrum cable wouldn't deliver (they focus on very fast downloads but throttle your upload speeds all the time) Cybernet 1 doesn't even know the meaning of the word "throttle". Whatever is available - they give you. Up. Down. Sideways. Whatever. And none of that "until you hit your pitifully low monthly usage and then we choke you off" bullshit here. Lightening fast from first day of the month through last. No matter how many movies you watch. My only complaint is the price - it's not the cheapest. But considering they are the *ONLY* internet provider to actually "walk the talk" and deliver exactly what they advertise - I guess I can cut them some slack. I still miss my Spectrum Cable connection but as that's not an option for us rural Montanans - the *ONLY* other choice is Cybernet 1. Trust me. I've tried them all.

We live East of Florence about 6 miles. Been here since 2002, started with dial-up internet (only…read moreservice available) that was so slow and weather dependent, that it was closer to "no service." We were all excited to get Verizon internet until we watched our monthly bill go up beyond $300 a month, and that was without watching any movies or other streaming. We found Rocky Mountain internet two years ago and have had nothing but the best experience at what we consider to be a reasonable price. Of late, I've had some issues with it slowing down when sending emails. I contacted the Tech, Tommy, who performed some tests from his bench, and then walked me through some power up/power down troubleshooting over the phone. Long story short, it was the first time in years, that I've called for technical support anywhere, and actually been able to speak to a pleasant person I could understand! And, my internet now runs flawlessly! Thank you Tommy, and thank you Rocky Mountain internet!

We had a great Representative work on transfering our service. He was knowledgeable professional…read moreand very patient! Verizon is lucky to have a great employee representing their company! Thank you Kian!

Literally worst customer service ever. Spent almost 3 hours in there. Didn't say they couldn't do…read morethe deals until the end as well. Slow no urgency and honeslty horrible customer experience. This job is simple not brain surgery.

I don't have enough good things to say. Here in the Frenchtown area area, I was rejected by every…read moresingle internet provider I called due to my location and trees in my yard etc. Not only did they provide me with internet, they provided me with FAST internet and great customer service. Internet Connect, thank you SO much!!!

From the owner: We're the internet service provider that brings internet connections to residents throughout…read morewestern Montana. While big companies only serve populated areas, we'll come to you wherever you are and get you online. With our help, you can start enjoying a high-speed connection for a reasonable price. Call us now to schedule a service call.

I went to this store to get my new phone put onto my prepaid plan. Jamie was wonderful. Straight…read moreshooter, no balogna. Same Cassie, the store manager. They were great. Jamie took her time to get things right; she was professional, courteous, and great customer service person. Cassie also did a great job, they made sure that I got what I needed.

I totally understand the low ratings. I can not really rate customer service because I didn't…read morereceive any. There were two people working and each talking to one customer so we just stood there, waiting....so after several minutes neither one would make eye contact or say "be with you in a few minutes" they just leaned on their counters and had unrelated chit chat with the customers. I was prepared to buy a new phone, not a small purchase, but they couldn't manage any semblance of knowing how to work in this kind of job. So we left, taking our business to Missoula.

Scheduled an install to find out an hour before hand that a site survey was performed the day…read morebefore and there was a tree blocking service. Was asked to wait another week for a possible solution. What horrible communication and customer service for them to know the day before it wasn't possible and not let me know so I didn't rearrange my day waiting for the install. If there was an issue they easily could have reached out either then, or this morning If this is how they try to get your business what will service be like after you pay the install fees and such?

We switched over to Blackfoot just a couple months ago in hopes of better service. We've had…read morenothing but problems keeping connected to Wi-Fi. After calling them apparently we had too many devices connected to our modem or router I'm not exactly sure... this is not my profession. So they send us a new modem and tell us to connect it. Well this modem comes with multiple devices that we do not see anywhere near the one that we got. When we called back to have them come connect it they told us that it's self-explanatory and we need to do it ourselves. Very disappointed in the customer service and the way they spoke to us. Considering we are a salon and can't take the time from clients to fix this problem on top of that we need Wi-Fi to cash out our clients transactions. Again horrible customer service.

From the owner: Blackfoot is the end-to-end solution for your business communications needs. Connect to scale able…read moreand reliable voice, data, cloud, managed and IT business solutions. We partner with businesses across the Pacific Northwest.

Century Link is HORRIBLE! We are extremely disappointed with their service. I would recommend…read moreeither Wild Blue or Hughesnet over Century Link!

From the owner: Call and take advantage of awesome savings from CenturyLink. Cost-saving plans are available and…read moreare ready for you now.