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7 years ago

Excellent service. Internet service and a good signal can be hard to come by in this valley and Cybernet one does a great job!

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Super Store Electronics - RadioShack

Super Store Electronics - RadioShack

(7 reviews)

After years of trying to source a replacement cord for my Schwinn stationary bike, I was ready to…read moregive up. But Bob at the Hamilton Radio Shack assured me over the phone that he could help, and indeed he was! He not only determined what I needed and explained how to hook it up, but then told me if it didn't work I could bring it back and try something else. But it worked, and I'm very grateful for his help.

I've never written a review like this one ever, only positives ones. I feel a duty to write this…read moreone to warn others. This store despises customers and especially returns!!!!! Warning - 15% restocking charge! This Hamilton, Montana Radio Shack store has the WORST and most verbally abusive CUSTOMER SERVICE I have EVER experienced in my entire life and then some. It's like experiencing someone going through a sudden horrific bipolar episode right in your face!!!! I have been an employee, and a small business owner for 47 years trained in numerous customer service programs and in turn became a Customer Service Trainor on a corporate level, now retired. I offered free constructive feedback on the 15% restocking charge "policy" on the receipt which triggered him into a violent verbal episode resulting in insults to me and my family like I've never heard! He refused to take my item for return with a smirk on his face. I did not say anything but simply left. As I reached the door to leave, he yelled out to take my California attitude with me!!!! Since I am a native Montanan, this was the most insulting thing a person could say, as we natives have truly suffered rudeness from out of staters ruining the peace and gentle respect of our beautiful valley. I should have listened to my gut when he insulted me months ago for inquiring about a product he didn't have. AVOID LIKE THE PLAGUE. I have since inquired of others and have heard numerous stories like this. Had I known I would have gotten my item on Amazon.

Cybernet 1 - itservices - Updated May 2026

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