We needed emergency service for my spouse's 96 yr old mother. Heat was not working, according to…read moreher. Aspen showed up within a couple hours on a Saturday. I was thankful and impressed. The tech checked the wall furnace and found that everything was working perfectly. But before leaving, he tested it for carbon monoxide leaks, just as a precaution. He found elevated levels of CO. So fortunate we had him there. We agreed to replace the furnace, and Aspen did a great job of getting it done just 4 days later. Amazing service.

Aspen installed a 95 % efficient York heating unit for our two story home. James was the main…read morecontact and also was the installer of the heating unit. Everything went terrific. James and his assistant took out the old unit and put the new in in a timely manner. They took away the old heater, and cleaned up the entire area as well. Prices were very reasonable. Can easily recommend Aspen for your heating and AC needs

Bryan McCrea was recommended by Fred's appliance in Missoula as a trusted competent installer when…read morewe bought our new oven. Turned out to be the opposite. Don't be fooled like us by his polite manner and mild demeanor. Not only did he fail to install our oven correctly, he charged us twice his estimate to install. The install had to be completely re-done. He did not have the right tools needed to complete the job. He needed to borrow multiple tools from me to get to a stopping point. After he left it became clear things we not right as our oven was falling out of the cabinet in which it was incorrectly installed. I reviewed the installation instructions which were very straight forward and simple. After a quick review, I saw the most important steps were skipped. When I contacted Bryan to voice my concerns and ask questions he had absolutely no explanation as to why he skipped steps in securing the oven properly to the cabinet. I sent him pictures of the dangerous situation he left the stove in and he offered to come back to the house to help remove it which I declined as I no longer trust his competency. I had to brace the oven until a new installer could come. Multiple times while he was struggling with the install, I had to offer my tool, and advice, and I even had to get involved removing trim he was damaging trying to smash the oven in place. He also damaged the back of the oven smashing it into the space instead. Once smashing didn't work he spent nearly 2 hours relocating an electrical box. Actually he had his 11yr old son working in the small space behind the stove to relocate the box instead of unhooking it to relocate it properly. Long story short, we had to have another installer come to the house and remove the oven, and start from scratch and install the oven properly. They found damage to the back of the oven caused by Bryan. They confirmed it was a vey sketchy situation the way he left the oven.. almost falling out, un-mounted. They did an excellent job, did more work and still only charged us half ($350 vs Bryan charging us $600) After contacting Bryan and requesting a refund for his botched install which literally did nothing except cause damage and was a dangerous situation for the house and our new $6k oven.. he refused to reply and simply is keeping our money. At this point it feels like we have been robbed. And lastly, he brought his 11yr old child to the job site and had him working the whole time. I am all about bring your kids to work day, but having a child as small as he was move around a large oven, use power tools to install electrical boxes, etc... seems a bit much. Seriously this guy is an accident waiting to happen!

Charged $145 and misdiagnosed the problem and wanted 700 and some dollars for parts and it was a…read more$23 valve beware

Jason and Team were the best! Very thorough and conscientious about the work. Best choice ever for…read moreHVAC.

I read the reviews, and I was hopeful. However, everything fell flat after speaking with Marissa…read more The sarcastic remarks and condescending tone were enough for me to end the call. Thanks, but no thanks.

If I could I would leave a negative. We called for a cleaning of our propane heater. The serviceman…read morecame in, took a five second glance and said our burner was burnt out and so would not bother cleaning it and proceeded to try to sell us another unit. Stating a price of $25,000!!! We said no way can do that so he proceeded to try to sell us coming down to $6000 not counting putting in a whole new flue in our chimney. We declined he left after doing absolutely nothing except the sales pitch. We get a bill for $279!!! This company will try to rip you off and not do anything. Don't come anyway near them. We ended up getting a new burner from another company for $250, less than what this rip off company charged us for NOTHING!! They are thieves!

Had a new A/C system installed at my home. The entire process was excellent. They were very…read morefriendly and answered all of my questions. Will use them again.

I can't say enough good things about the service provided by Air Quality Mechanical. They have…read moreserviced my furnace, installed venting to improve the temperature in my basement and serviced my air conditioner. All the guys (Josh, Brian, Andy and Ryan) are great, in particular Josh and Brian. They are extremely knowledgeable, helpful and considerate. I always learn a lot about my systems when they are here. Highly recommended.

I contacted Air Quality as they were the company that installed our furniture eight years ago. We…read moreare now looking to get central AC installed. I was told they only do estimates between 9 am and 11 am on Tuesdays and Wednesdays. Like most people, my wife and I worked during those times. I asked if they could come out on a Friday afternoon when I could be home. I was told they could only do 9 am on Friday, as a special request. I received quotes from 4 other HVAC companies in Missoula for our project, and none of them had issues meeting us at a time when we could be off of work. Air Quality did a great job with our previous project but apparently no longer wanted our business.

We just had a Lennox heat pump and Bradford and White hot water heater installed after getting bids…read morefrom three local installers. Devan from GCPH scoped out our situation and his proposal was the most detail oriented of the three. We decided to go with Garden City and are very glad we did. The job was a three day project. Both Mike and Shane were on time every day, kept us informed about the process, supplied us with space heaters for the first night without a furnace, and went the distance rounding up their plumber Aaron to get the hot water heater installed the first day. Mike made sure we understood the programmable thermostat before he left on Friday which was timely as the temps plummeted that night and into the weekend. We are very happy with Garden City and would recommend them to others who are investing in a heat pump. All staff were informative, friendly, and competent.

Friendly people, way overpriced plumbing service…read more This was work in a rental. A bathroom sink clogged with hair needed to be snaked. I ok'd $225 for the work, which seemed high to me, but I was in a bind. The work took 15 minutes. Then, the plumber told me the $95 dispatch fee would be added to that amount. I was stunned. For most companies, the dispatch fee becomes part of the service cost if you go ahead and choose to have the work done. $320 for 15 minutes onsite? The property was only about 15 minutes away from Garden City's headquarters! Oh, well, the plumber applied a coupon that dropped the bill by $25. So $295 for a 15-minute job snaking a sink. I've regularly used Garden City, but I won't use them again. UPDATE: Garden City replied to my Google review and invited me to talk. I sent an email to the company saying I'd be glad to receive their phone call, noting that they have my number on file. Probably I put it in the email, too. I can't recall because that was more than six months ago. No one has called. I think that lack of contact speaks to the sincerity of the reply posted to that review.