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    Western Data Recovery

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Western Data Recovery

    Data recovery

    Device support or repair

    Mobile phone support

    Western Data Recovery Photos

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    Ask the Community - Western Data Recovery

    File Savers Data Recovery - Hamilton

    File Savers Data Recovery - Hamilton

    (3 reviews)

    Came home to see my elderly parents. They are getting ready to transition into a Senior Center in…read moreHamilton. I needed to go through their taxes on the computer and found out that they took the drive to this local shop to get fixed because it said it had a virus on the screen. Not only did they charge them $1000 dollars, they said that they could not get the data off of it. They sent them home with the drive. I pulled the drive from the box and hooked it back up in the pc. Not only did I get it on, I removed the spyware and was only to get it back up and running no problem. I called the store and asked them about the charge and lies my elderly folks were told. I being IT in Washington, was to fix in under 30 minutes. I was told they could not do anything about it. I was then forwarded to the owner, Brent Jackson. This guy blamed my father saying he must have done something to the drive. After I told him that I was in IT and fixed it in 30 minutes, he gaslit me. He laughed at me. I suggested that he watch who he was dealing with. He told me that he his in the business for 20 years and knows everything there is to know about recovery and the disc was shot. I did not tell him I work for Microsoft and that I will be talking within our legal department about recourse. I filed a complaint with the AG, and contacted the BBB about the fraudulent charge. For anyone who would like the contact number for their legal department, His cell number is 406-381-3166. Please beware of this company and it's theft of money from my elderly parents on a fixed income. Larry Baxter Redmond, WA

    They covered less than 1% of my data, further damaged my hard drive (meaning that it is now…read morecompletely unreadable), and have some of the most horrific customer service I've ever encountered across any industry. I would recommend that you stay far, FAR away.

    Cell Phone Rescue - Our storefront

    Cell Phone Rescue

    (6 reviews)

    Horrible. Said he fixed my phone. Took it home and when I called someone they couldn't hear me…read more Took it back and he told me that it might be a couple of days. Said he had friends phones to work on. Wouldn't give me a refund either. Finally he reluctantly gave me a refund of a third of the total bill back. What a joke. Beware

    SHADY. UNRELIABLE. UNPROFESSIONAL. I needed the screen and…read moreback glass replaced on my Galaxy s10. I went into the store and immediately had this gut feeling to turn around and walk out. Shame on me for not trusting my instincts; a decision I still regret! I was told by the owner that the cost of my repair would be $200.00 and would take about a week to get the parts. I live 90 miles away from Butte so he told me to keep my phone and that he would call me when the new parts came in and it would only take about 30 minutes to repair. I didn't think it was unreasonable that I had to pay $100 up front as these parts for my phone were expensive...until 14 days had passed and no phone call, no returned phone calls from the numerous messages I left him, no replies to emails or texts, and no responses to messages left on his Facebook page. I got nothing but excuses once I did get a hold of him finally. He said he had the parts for my phone, and he ACTUALLY made an appointment for me since he knew I was coming so far. I got to his "store/shop" 5 minutes early for our appointment, waited another 30 minutes for someone to arrive and the doors stayed locked. I was calling, texting, everything I could think of to get in touch. Three hours later, I called him back one last time to see if he was there, and sure enough he was, but this irresponsible, unprofessional, business owner never returned a single call after he no showed to his own store! Patience waring ice thin by now, but I drove all the way back up to his place Uptown, from the flats for the second time that day, and when I left him with my phone at 4:00 p.m. he gave me a bunch more excuses that he was backed up and it would take him about an hour and a half to 2 hours to fix my phone!! This jerk still had my $100.00 so once again, I went against my better judgement and left him with my phone. He said that he closed at 6:00 and I would be damned if I was going to let him have my phone for the full two hours, just to show back up and his doors locked, with my phone still inside! I showed up at 5:45 and before I even got to the counter, he started talking to me from a different room (apparently he has quite the surveillance system) and spewing out this excuse that he couldn't fix my phone because he dropped the parts, and they broke and no he would have to reorder them! I told him that his neglegence was not my problem nor would it be be necessary to order new parts and demanded my money back. He told me he would not be able to issue a refund until the next business day (which happened to be a Tuesday due to Columbus Day) when the bank reopened. What moron doesn't know how to issue a refund through Square, but knows how to process a payment? A moron that wants to rip you off! On that Tuesday I left 3 voicemails requesting my refund and never received it! I had to file a chargeback with my bank for "services not received". Oh and another thing....not too professional to be higher than a kite during business hours. I respect medical marijuana users, but there's a difference in aleveating that which ailes them and still being functional, versus getting completely wasted from smoking in the back room all day!

    Western Data Recovery - datarecovery - Updated May 2026

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