I don't have enough good things to say. Here in the Frenchtown area area, I was rejected by every…read moresingle internet provider I called due to my location and trees in my yard etc. Not only did they provide me with internet, they provided me with FAST internet and great customer service. Internet Connect, thank you SO much!!!

From the owner: We're the internet service provider that brings internet connections to residents throughout…read morewestern Montana. While big companies only serve populated areas, we'll come to you wherever you are and get you online. With our help, you can start enjoying a high-speed connection for a reasonable price. Call us now to schedule a service call.

We had a great Representative work on transfering our service. He was knowledgeable professional…read moreand very patient! Verizon is lucky to have a great employee representing their company! Thank you Kian!

Literally worst customer service ever. Spent almost 3 hours in there. Didn't say they couldn't do…read morethe deals until the end as well. Slow no urgency and honeslty horrible customer experience. This job is simple not brain surgery.

Yesterday was the best experience I've had at a cell phone service. Kate, you're a Rock Star, and…read morei wanted to express it . Thanks for the company while phones were being switched over.

Spectrum Store = Spirit Airlines experience…read more The problem isn't frontline staff or supervisors. Frontline staff consistently provide polite, professional customer service to the best of their ability. They are constrained by lousy processes dictated by poor upper management decisions enabled by an ivory tower management structure. I assume it won't matter to leave a review, but I feel that feedback is a gift, so here it goes. My experience was a 1 hour wait to simply drop off an old router after paying for an Internet service upgrade. Before you assume I'm a dummy for not using mail or booking an appointment, hear me out. PROBLEM: I had the router boxed up in my car and was near the store, so thought it could be a quick stop. It was not quick because Spectrum does not triage and prioritize. SOLUTION: If Spectrum provided a drop box or priority equipment return desk, it would be quick and easy. PROBLEM: Instead, I logged in at the tablet and showed up as 4th in line. A manager was touching base with everyone on the floor about being short staffed. They were super professional, but they had zero power to help because upper management doesn't empower them to log into a terminal. SOLUTION 1: Allow managers to log into a terminal to clear the queue of simple transactions like equipment returns. SOLUTION 2: increase pay and benefits for store staff to attract more staff to avoid shortages. Why did I wait an hour in store instead of leaving and using a UPS store across town? Because the queue display showed just a few folks ahead of me. I reasoned that a 15 minute drive to wait in another line at UPS wasn't worth it, so I waited. PROBLEM: The problem was that folks who had already made an appointment didn't show up on the display, so I had no way to estimate the actual time to wait. When I was next up, 30 minutes into waiting, I got preempted by another unannounced appointment which turned out to be a new mobile phone customer, which took 30 minutes to complete. I had no way to know that until I was 45 minutes into waiting. SOLUTION: include appointments in the waiting queue and add estimated wait time to the display and/or text alerts. There you go, Spectrum upper management. Problems and solutions provided by a customer who recently paid to upgrade service and now feels so disrespected that if there was another decent option, I would switch in a heartbeat. Unfortunately, we exist in what is effectively a monopoly market for wired Internet service. The only thing that will really fix this terrible service is regulation because ISP's that operate as de facto monopolies have zero motivation to change.

After a mix-up of which contractors had the authorization to install in my apartment complex, Mick…read morewent the extra mile to ensure that I got services installed in a timely matter. This is a small business, and because of that, they can be hard to get a hold of.

From the owner: Sales and service of Dish Network and DirecTV satellite television systems. We are Internet Service…read moreProviders for Wildblue satellite internet service and BridgeMaxx internet service.

Ponder Texas- I've had centric fiber for around 9 months. At least 2-3 times per week the internet…read moregoes out in our entire neighborhood, everyone complains about it. when it is up the service speed is very spotty. Would NOT recommend

worst cable company ever!! Do not waste your money. The entire complex I live in constantly…read morecomplain and we all feel the same way, they are unreliable and inconsistent. They constantly send emails that they're doing upgrades so you won't have service but I've never heard of any companies doing multiple upgrades a week. Also, even when they're not supposedly doing upgrades, you still have cable outages constantly. When you call to report this, they say they have no reported outages. The funny thing is they say they don't have any reported outages and you'll have an email stating that there are outages in your area again inconsistent. I cannot wait till I move out of this complex because they don't give you any other choice. Do Not waste your money!! Choose Aby one else!!!

We switched over to Blackfoot just a couple months ago in hopes of better service. We've had…read morenothing but problems keeping connected to Wi-Fi. After calling them apparently we had too many devices connected to our modem or router I'm not exactly sure... this is not my profession. So they send us a new modem and tell us to connect it. Well this modem comes with multiple devices that we do not see anywhere near the one that we got. When we called back to have them come connect it they told us that it's self-explanatory and we need to do it ourselves. Very disappointed in the customer service and the way they spoke to us. Considering we are a salon and can't take the time from clients to fix this problem on top of that we need Wi-Fi to cash out our clients transactions. Again horrible customer service.

From the owner: Blackfoot is the end-to-end solution for your business communications needs. Connect to scale able…read moreand reliable voice, data, cloud, managed and IT business solutions. We partner with businesses across the Pacific Northwest.

Too hard to get an appointment spent an hour trying couldn't get a hold of anyone. Went on yelp…read morewent through there called Verizon five times they're not taking calls. I went to the main office no calls no way to make an appointment.

Tyler was amazing! I have worked in customer service for over a decade I will always appreciate the…read moregenuine support and patience from a high class manager. I will be forever thankful for your knowledge and confident understanding. Thanks for making a problem so simple and easy. Definitely FIVE stars!

6/14/17 Free?? Who said anything about free?…read moreAfter additional searching I did find alternatives not associated with Eagle.

The soonest they could schedule a service call for my down internet service was four days later…read more Totally unacceptable. I would stay away from both Exede and this company. If you have problems, first you have to call Exede and then they ask these guys to come out and fix your problem. But there is absolutely no sense of urgency and you have to call Eagle to find out when they will be coming out because Exede has no control over it.

Century Link is HORRIBLE! We are extremely disappointed with their service. I would recommend…read moreeither Wild Blue or Hughesnet over Century Link!

From the owner: Call and take advantage of awesome savings from CenturyLink. Cost-saving plans are available and…read moreare ready for you now.