My son loves this place but there's definitely room for improvement. For starters, in the afternoon they only staff one person for the front so you either wait forever to check in while that person attends the snack bar or you wait 20-30 minutes at the snack bar for the person at the front to come. The bathrooms are always filthy (so is the area for eating) and the steps leading up to the platform for the trampolines are coming apart. It's a lawsuit waiting to happen. Also they need more seating for parents. There are five couches (one of the five is broken) and they're always packed. The staff is also pretty lax about enforcing any rules. For example, the Ninja Zone is for children 6 and under, yet there are constantly older kids and teenagers on it, throwing younger kids around and tearing it up. To be fair, the staff is mostly teenagers who seem uncomfortable having to step into a role where they have to be assertive so I guess I understand why they don't say anything. However the staff is very comfortable standing to the side talking to their friends and coworkers instead of monitoring the attractions like they're supposed to. All that said, my son absolutely loves it here, which is why we keep coming back. But if another trampoline park opened up I'd probably take him there if it's better. read more

Your kiddo will have fun. It's indoors, two large jumping zones, slides and a zip line. On the weekend there's the roar of kids running, jumping and yelling everywhere! Parents mill about trying to find a seat on the scattered couches, bench's or massage chairs while keeping an eye out for their kiddos. . There's a snack bar serving dugout quality pizza, nachos, popsicles and drinks. There's also scattered vending machines and several birthday rooms. Place has been recently renovated with added features. While there was plenty of staff on hand, the place was dirty with debris and food containers/ wrappers scattered about and no one was busying the tables. Worse the restroom floors were wet and all the kiddos were in hospital socks - yucky. Asked the babes and she had a GREAT time so we'll be back with sanitizer wipes! read more

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The worker sat on her phone while a little girl was pulling the rope for her and when I asked another worker if she's supposed to be on her phone she didn't answer me but said the kids are allowed to pull the rope. She is supposed to be supervising and for the amount of injuries there she should be doing a better job!! read more

Thank you for going above and beyond for my daughters 9th birthday the staff on 4/2/23 were amazing, especially to our party host I think his name was Carson, he did a amazing job. I would definitely recommend having a party here to another parent Once again thank you all the staff read more

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Kinda pricey good and jumping for a hour wise. But the kiddos really have fun jumping all around. And there's 2 slides, and a dodge ball court, jumping area and kiddo zone under 6. read more

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Place is really fun and super entertaining for the kids. The best encounters that I've experienced has been exclusive to Cadence she's super friendly always helpful and in a good mood. I cannot say the same for Alicia or any of the other staff really. But good establishment overall read more

Wow!! I had such a better experience throwing a party here then last time!!!! When I had a party here 3 years ago it was a horrible experience!! So I was not happy when my daughter said she wanted to have her 12th birthday party here. But it was what she wanted so I sucked it up and booked. Going in to Rockin Jump I was very nervous. I just knew it was going to be a bad time like last time. Boy was I wrong!!!! Rockin Jump has stepped it up since my previous visit. As soon as I walked in I was greeted by our Party Host Carson. Carson was very friendly & right away was extremely helpful. I explained to him that I really wanted room #3 that it was more private then the front rooms and that was exactly what I was looking for. He assured me that he would make it happen. He grabbed all the gifts and put on a cart for us. Checked the kids in & gave them socks. I never had to go looking for him , he was always around working. He took my drink orders and put in a order for pizza. He set up room for us . When pizza came he passed out slices to all the kids . We didn't have candles or a knife for ice cream cake we brought in . So he was able to grab candles for no extra charge. And he got a knife to cut the cake & lighter to light the candles . Then he cut the cake for us and passed out slices to all the kids . I can not express enough how great Carson was!!!!! Out of all the party's I have had , incredible johns, fun works ,etc, he was the absolute best!!!!! Honestly Carson made the entire party. I appreciate all his hard work and help. Rockin Jump has changed since I last been there. They have a cute cafe where you can order food or drinks. We didn't care for the pizza . There was too much cheese on it and we prefer a thinner crust. But other menu items looked good. Like nachos & churros. There's cubby holes where you can keep your shoes, belongings. Bathrooms were clean. The rest of the staff were great!! Especially the blonde manager. I forgot her name but she was very nice. And when it started to get rowdy ( neon nights was about to start, lots of kids) she handled it right away. I'm very happy with my party experience this time. I 100% recommend throwing a party here. Kids had an absolute blast!! It was nice for me to be able to talk to other parents and have help . They provide everything you could possibly need for a party. Table coverings, utensils, napkins, cups , candles. Everything! And at the end of party they gave my daughter a cute shirt. Thank you Rockin Jump & thank you Carson!! read more

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The closed the cafe from 6:30-7:30 and close st 8pm on a holiday. There isn't enough staff for the number of kids allowed in for a session. Worst experience hands down! I watched staff stand around on their cell phones when they could of been working the snack bar. read more

Rockin Jump Modesto - They close at 8pm but the cafe is closed from 6:30-7:30. - Trampoline Parks Near Me - Modesto, California

The place itself was wonderful. The party host was AMAZING. My issue was the changing table. I placed my baby on it and it collapsed. I was able to catch my baby in time. An employee was also in the restroom and when I brought it to her attention she said "yeah it's been broken for a while now, there's one in the men's restroom if you have a guy that can change the baby." So unprofessional and the fact staff knew it was broken was awful. I went to another employee who put an out of order sign immediately. The only thing holding the changing table up was the diaper pail. read more

Rockin Jump Modesto - Broken changing table staff were aware - Trampoline Parks Near Me - Modesto, California

For the price of enterance it is not bad. They recently re-branded to Sky Zone. They placed new equipment for the children which is nice. It's always busy I would suggest coming in the morning. At times it is a little dirty and hot inside. Like I said again for the price not bad at all read more

Very expensive. We drove 1.5 hours to take the kids here and half of the areas are closed which they don't announce before you pay. I asked the manager if they had a discount due to certain areas being out of operation she said no and I said you should have a poster or something announcing so many areas are closed before people pay full price to enter. She that's just how their system worked and they don't announce things like that. My kids love the place but I will spend my money elsewhere. read more

Rockin Jump Modesto - This whole area closed. - Trampoline Parks Near Me - Modesto, California

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Wow! This is not a kid or family-friendly atmosphere on a Friday night. The staff is completely overrun. It's filthy, with overflowing trash, pizza, and drinks on the floor, and every table a mess. Families are left to clean up an area if they want to sit. Sitting for almost three hours, no space was cleared or cleaned unless it was by customer request. Teens we're running wild - literally. Watched property damage, inappropriate aggression, chasing, screaming, boys rushing girls into the girls restroom. My boys said the restrooms were destroyed and the sinks were unusable, and while using the toilet kids were kicking the occupied stall doors. No one on staff could command authority to control the chaos. Managers are very young and overwhelmed. Not enough staff for safety - moms were not haven't it. Unfortunately, when we left, there was in-sight marijuana use and loitering of people that we're not customers. This place needs a full time security guard. Literally this place was wild and I saw middle school and young high school kids that where so disrespectful and it was a sad display of our youth and our culture. I'm not pleased that I purchased the summer pass. My kids loved the jump and I hope I'll find this place better at a different time of day. A business owes their customers a safe and clean environment and maybe they should change the hours and code of conduct, a long with training and appropriate staffing. read more

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So my son bailed on us for a birthday party leaving my baby girl and I at home. Why stay home when you can go rockin jump? Let's roll. We took the voyage to Modesto even though our city has its own jump park. We get there and it is PACKED. Love to see the great people enjoying life again. Check in was easy. Now it was time for my daughter to get her fun on. She had a blast. She made friends with another littler girl and they were off to build memories. She had so much fun. As for the non participating parents, there were plenty of seats to relax on. If I had one complaint, I think the ball pit manager needs to be more involved for safety reasons. There was an older teenager who was throwing the ball extremely hard. Yes the ball pit manager would say things to this teenager but he still continued to throw the ball super hard. I mean this kid had an arm. maybe he should look to playing baseball. This is how hard he was throwing. This ball pit had kids from all ages. You could see it in the older kids faces when they were beamed with the ball. Dangerous for sure. I don't want to take the fun out of the ball pit, just manage it a wee bit better. read more

Rockin Jump Modesto - Queen of the hill - Trampoline Parks Near Me - Modesto, California

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This location does not return phone calls or answer questions for customers unless you happen to get through to someone on the first try. If it goes to voicemail, do not expect a response. Am employee literally told me today, that they don't return phone calls. On their website, you have to go through the process labeled as how to start a membership in order to cancel a membership. This is not only extremely anti-intuitive to a customer to utilize, but seems very unethical. It works out in their favor though because they get paid for any additional membership months and will not refund any of these fees while you are waiting for their return phone calls and trying unsuccessfully to find their online portal steps to close a membership. This business has no problem setting up their customers to be taken advantage of. Super disappointing. read more

Update: the fact that I have been asked rudely to leave my drinks especially coffee off the top part of the trampoline park... which I COMPLETELY understand! I've seen other moms told the same thing. However, Alicia was working on her shift patrolling the trampoline zone, only to allow a group of FIVE (yes,5.) women allow them to drink their Starbucks iced coffees, which is totally unsafe and unfair. lol yes! I said what I said. They were all just walking around, having a good time, enjoying their ice cold coffees. Thanks , Alicia. Next time the other mothers can enjoy their break and coffee while watching their kids jump. read more

Rockin Jump Modesto - The group of 5 with their coffee.. three of them are next to her and the others behind. - Trampoline Parks Near Me - Modesto, California

So it's called Sky Zone now. The owners recently cleaned the place up and remodeled to add giant slides and a better kids-under-six area. My kids love this place. HOWEVER, you have to watch them like a hawk, especially the young ones (under 6 years old). You just don't want the older kids jumping and landing on them or catapulting them across the damn place on the trampolines. I've seen kids get hurt because their parents are just chilling on their phones, not paying attention. We have a membership so we only pay once a month and get to go as many times as we want. It's nice because it's open until 9pm while other places for kids close a lot earlier. read more

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I went with my friend and it was fun but the only thing was that there was not many options to do and we got bored pretty fast. The zip line and slides were fun but I've been to other trampoline parks with more options like obsticle courses and a balance beam and I think that would be a little more fun. read more

Too bad I couldn't put a 0 stars for this place. This place is a scam. How are you able to select times to jump online but yet if you are going in person & it's packed they have to refund you?! Don't bother to even go here.. I came all the way from Sacramento to bring my family to enjoy them selves & they said they were sold out for the day! read more

My kid had so much fun on the IWALL I think it's called and he also had fun on the zipline

Terrible customer service, nobody around on a Tuesday night to sale drinks or food, you can see all the workers sitting in the back on phones not working or helping customers at all, we had to pay $50 to bring in a cake for my sons birthday $50 was super ridiculous especially for a Tuesday evening where the place wasn't even busy at all, then to top it off all the tables were super dirt, sticky with soda and the floors were the same! Will never come back or recommend this place again!!! Bring the Rock n Jump back, was way better managed and taken care of!!! Only getting one star only because I have to give a star! read more

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This is a hard pass on this place. It stinks of pee right when you walk in. Like it hits you in the face hard! We came for a birthday party. Now I get this is a kids place but it was packed. Literally every seat was taken by adults in the play area. Not enough staff in the jump areas either. Watched a kid push another kid down stairs in the under 6 area & no worker around. They should have one in each area to monitor. No one actually sitting in the food area, just had all their stuff saving seats! I get they had multiple parties going on at once but it's just too packed. The food area is a total joke. 30mins to heat up a pretzel? Then I heard them tell another family the tenders need to be cooked multiple times. We had to wait 40mins for fries, tenders & nachos. We had to stand to eat our food which was terrible, both my husband & I didn't feel well after eating. Oh they had a water fountain next to the food area that's just leaking water everywhere & not a single worker cleaning it. Everything seemed very mismanaged. We've been to a couple of these places & this one was by far the worst. Oh to top almost all of the kids at the party went home sick and ended up missing school that following Monday & Tuesday. My kids love places like this but sadly we won't be back to this one. read more

Place so fun but the worker with the blonde hair was not fun. I recommend this place berry nice.

We came here for a birthday party. When you enter there's is a kiosk that you can use to sign a waiver for your child or you can do it prior online. They also give you special socks. There is an arcade and an open area for kids to jump. They also have a little area for kids under 3 years old. My son enjoyed the dodge ball area, basketball and the other jumping areas. The party was fun and quick. Afterwards my son and his friends ate pizza, cut cake and watched the birthday boy open presents. I am even thinking of having my son's birthday there next year! It was fun, quick and easy! read more

Went there with my three grandchildren my five-year-old and six-year-old were in their jumping with a 13-year-old jumped on the five-year-old leg of course I didn't say anything. I went to look for someone who was supposed to be watching the area one of the attendance there was no one up here in any of the jumping areas. Finally, a young girl came up and I asked aren't you supposed to be watching these areas and she says yeah but I'm the only one here to do it till someone else comes in And one young teenager cannot observe all of the jump areas and keep everybody doing what they're supposed to and not breaking the rules. They need to get way more help. They charge enough to do that and to pay more help. This is probably my last visit here. It's too dangerous. It's unsupervised and unattended up in the jump area. They got 1 million people in the birthday area and selling the four dollar bottles of water, but no one to help her preserve the safety of the kids jumping Never again for me read more

Just left here and if I could give Zero stars I would! First of all, FILTHY!!!!!!! From parking lot to the inside! It was our first and last time at this location and our first time ever at Rockin Jump! Needless to say I almost purchased the membership for my daughter's and thank God I didn't! Kids running everywhere! Super overcrowded and the workers sucked ! My 4 year old got pushed by a boy only because he said that was "his" ball pit! Rockin Jump Modesto sucks! If there is a next time we will probably try another location but for sure not this one! read more

This place has gone so downhill in the months I've been taking my daughter. I bought a membership for both of us since she is Autistic and nonverbal which makes it difficult for her to follow instructions. They suddenly started watching her very closely ignoring all the running around and aggressive kids and complaining all the time. We've been much happier at get air in Turlock. read more

My daughter and I visited this location today on a field trip with her school. We were having a decent time until my daughter Who is seven years old reported to me that an older boy hit her in the face with a dodgeball. I asked my daughter repeatedly if the incident was on purpose or an accident and she said that she felt it was on purpose because he paused after she asked him not to hit her, he then threw the ball at her face hard. I then asked her to point the boy out and she identified someone who appeared to be 10 or 11 and about 3ft taller than her. I then located his parent and the parents response was "stuff happens". I then report the incident to the manager so that she could control the environment and her response was pretty much the same as the boys mother. The manager defended the boys actions and tried to tell me that their policy dodge ball is play at your own risk. I have read through their policy and it clearly says unsportsmanlike behavior will not be tolerated and in the game of dodge ball hitting individuals in the face is not acceptable and is subject to being put out of the play area. If it was possible to give this location 0 stars I would. Although you sign a disclosure of play at your own risk, this should not dismiss bullying or negligence. Individuals should be able to enjoy themselves and feel safe. Height and weight disparities should be taken into consideration as well as the intent of the individual. I recently visited another jump facility and the staff was very clear about keeping little kids separate from adults and big kids. According to Rockin jumps policy they should be doing the same thing? At least that's what the policy states but I guess not on this day. read more

This place is no longer Rockin Jump; it is now Sky Zone. When you first enter the place smells like a urinal, the floors are disgusting they look like they haven't been mopped. Then there are 4 employees at the front desk who are not there to assist you but to direct you to go to the website to do it yourself while they take selfies. Once you do your own check in the website asks what size socks you need which you have to pay extra for and when it's your time to get your wrist band and your socks they don't have your size that you specifically selected at the check in process. While my kids were supposed to have fun it seemed that they got stuck working there and assisting other children because the employees at each station just stood there not doing anything. read more

Paid for an epic party. The party room was so hot! They didn't seem to care. They didn't have fans to assist in circulation of air in the room. It wasn't a party place I'd recommend. The server was kind but they were clearly understaffed. read more

Several Parts of the little kid "ninja course" were broken and unsafe. Everything was dirty and looks like it's never been properly cleaned. Many pads around the trampolines were misaligned and you can tell everything is in need of an inspection and repair. Super short staffed with no one supervising anything for an hour while I was there. 3 teenagers were running the place all morning by themselves and that's insanely irresponsible. No management. No owner. No one responsible in sight. read more

Booked my kid's birthday party. Brought in some Togo's sandwiches being that the party came with pizza. Ordered the sandwiches special. Over a 100$. Saw one of the host carrying my sandwich order out to another table. Went and asked the employee if she had the RIGHT boxes. Was told " oh yes, We have yours in the refrigerator with your name on it, this is definitely not your order ". Welp. Guess what?! They gave our food to another party and then tried to blame the mixup on the other party for not complaining about the sandwiches being wrong.! 1. So now it's the other party's fault for not complaining about the sandwiches? So what if they did complain? Are you going to re-package the sandwiches that everybody has already touched back into the box? 2. We specifically asked the employee if she had the correct order. I was re-affirmed that the order was correct and ours were labeled. Total joke. Poor customer service, bathrooms that smell like urine, in-operative lights in the party room. For a party that cost over $300 you would expect Better service and attention to detail. read more

Went to Rocking Jump for a child's birthday party. There were so many kids in there. There was no limit apparently. No masks. Dirty no air circulation. We left after 5 minutes as well as others in the party. I'm sure it cost a pretty penny to hold this party. The host didn't get their money worth that is for sure. Don't go there if you are concerned about COVID this place is a super spreader. read more

We went with 7 jumpers and spent about $250 and then bought sodas... went back up to snack bar and asked for a little more ice and was told "we can't do that!" Um, yeah great customer service. Will never go back. Just hope we didn't catch a virus! read more

I took my 2 1/2 grandson and 15-year-old grandson. They had a lot fun. However, the place was kind of dirty. A lot of things were broken and I got the impression they might be doing some remodeling. It's not a place I'd take my 2 1/2 -year-old grandson again. My 15 year wasn't impressed. The young lady was fine seemed sad and she would disappear in the back for sometime. They have $6 slushes, pretzels and etc. you can bring your own snacks and there is a place to sit. I wasn't really impressed. I will not be going back. As far as recommending I'm really going to have to pass. read more

Absolutely the worst customer service I have ever received!! Every single time I come in I have to do a new wavier. Even though they say the waivers last 1 year. Then I had a free jump card from a birthday party when it was Rock n jump. They said they are Sky Zone now so they can't honor it. Is that my fault as a consumer that they changed their name?? They refused to honor it. The manager wouldn't even look up at me to discuss it. However, they are still allowing rock n jump socks to be worn. They honor that. I will not come here again read more

If you want to go to Rockin jump definitely go to the one in Elk Grove This location kinda sucks, it's not 90mins they time it for 60 and tell people with a certain colored wrist band to leave even if the time isn't up. You can bring this up and let them know, they'll usually let you stay for your actual time. The staff was really nice but I think this place is pretty ran down. It's small but that doesn't matter to them, it's over crowded even with reserved times, mask mandate doesn't matter nor does the 6 feet distance even if they say it on the speakers, because of how crowded it is. Poor guy at the concessions was stuck by himself because they thought it wouldn't be crowded on a day children have school off. Just seems like the manager cuts corners to make a profit, it would be a better experience if they allowed half the people they had in every 90 mins. read more

Fun place to bring your children so they can exercise and get their energy out. Came here with my children to let them go nuts. We had a fun time in the dodgeball area. It's always fun to check balls at the various innocent children running around. They are easy target practice. The only knock is that they only had one front desk person checking people in. This led to a long line unfortunately. But the place seemed clean and maintained. No real complaints otherwise. read more

Oh my goodness!! I just had the best experience with the Manager Amber and the General Manager Tracy alone with Austin, Representative. My sons birthday party was set for March 28th but with this Coronavirus spring so quickly I just can't take the chance as my son and I have a suppressed immune system. Plus a child from his school tested positive for the virus They were so accommodating and gave me a full refund. Thank you Rock n Jump, you truly do look out for the kids read more

We had our daughter's seventh birthday party yesterday at Rockin' jump. It was a huge value and the staff there made everything super easy. Pizzas and pink lemonade were included in the package. You can also choose from a soda Assortment. Our party host Fidel helped with every aspect. He was courteous thoughtful and responsive. The best part is they did the cleanup. The only recommendation I would have is a sandwich board sign that says "---" birthday party here since the admission process with so many children can be hectic. But the staff handled everything very quickly. read more

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Waited in line for 55 minutes. Absolutely clueless Jess & another girl let 6 people go ahead of us. Then they couldn't validate our gift card so they gave us another one?!?! Never have I been treated so poorly to spend $225 on my 5 grandkids. Goin to funworks. read more