I am utterly disgusted. After being a patient for over 30 years this immediate cares patient care…read moreor lack thereof was totally unacceptable. Upon bringing in a patient in after calling and verifying walk ins welcomed, we were turned away! Please keep in mind we arrived 16 minutes agter the call. The receptionist that I spoke with rolled her eyes when we were told by the younger receptionist we would bot be seen, that is ridiculous. The patient that was brought in was an asthmatic. We informed them of the reason for the visit. The younger receptionist went to get a nurse that confirmed shortness of breath and chest tightness from triage. The nurse advised us that they were going to speak with the provider. 15 minutes later the younger receptionist came back again and told us we could not be seen! This was a total waste of time! From the most recent reviews it appears that this is becoming the norm and it is absolutely unacceptable! It appears that the staff was more concerned about getting home on time than patients. Being that Northwestern Medicine is a well respected establishment, something needs to change locally sooner than later. I remember the days when this immediate care rated 5 stars. It is my hope that you all get this turned around.

Thanks for the utter waste of time today. Line of people for lab work. Had an appointment. Doors…read moreopened right at 7:30 where the line of people filed in. Then we were told the lab was closed today. No warning. No sign. No MyNM message/email/call/or text.

Location processes blood work for Rush Hospital and other hospitals to transfer lab results .read more

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I was a walk in but they were quick, I left within 20 minutes. You sign in at a kiosk and wait…read more Process for employment drug screen was done within 10 minutes. The lab tech was kind and efficient. I'd recommend getting there very early if you don't have an appointment. Located in the heart institute 2nd floor.

They were closing at 1 PM on 4/18/26. It was 12:40 PM, the place was empty, and they still refused…read moreme, saying they stopped taking patients because they were closing. I'd understand if it was busy--but it wasn't. What kind of business does that?

I called them to get help for my mother and they jumped into action. Very kind and caring. They…read morecame over to the house, so I didn't have to figure out transportation. She is on Medicare and got a referral from her primary care physician. The VNA took care of everything else.

The staff is very nice, polite, knowledgeable and caring (for example Leslie and Vianca at Mona Kea…read morebuilding in Carol Stream today), I wish for a better communication -follow up calls with test results, ease of direct contact with specific location staff.

Only one sitting in the waiting room after I checked in.. Sat there for over 20 mins. They don't…read moreeven let you go in early when nobody else is there. Then someone walks in late to their appointment and they go in before me. Use this location if you are ok eith wasting time during your work day.

It is so sad to see negative reviews on this location. While there was some confusion today with…read moremy appointment time, Lisa took great care of me! Sadly, I need to get blood drawn from the back of my hand. This can be extremely painful if not done correctly. Lisa immediately knew what I was talking about and hit the vein the 1st time without dragging the needle and causing me pain. THANK YOU, Lisa! You are a pro!

This location had a kind staff. Took me in on time. They were professional and sent the results to…read moremy dr immediately

Absolute incompetent nurse who barely spoke english. After providing a sample I provided my…read moresignature which was rejected by the incompetent nurse because it was not an absolute identical match to my drivers license.

Great and promt service had all my info didnt need to explain anything and they got right to the…read morecause of my illness