Great and promt service had all my info didnt need to explain anything and they got right to the…read morecause of my illness

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

STAY AWAY! This company has tried to charge me for services that were covered by my insurance…read morecompany, no manager is ever avabiable to talk to. I have sent copies of my insurance payment and yet they say I owe the money! WELLNOW is committing INSURANCE FRAUD by taking payment from the insurance, and then bulling the patient to pay as well!

Extremely long wait times. I came for a followup appointment, still had to wait in line even though…read moreI was scheduled. 40 minutes and they only took 1 person. Rescheduled for another day and I ended up waiting an hour in the waiting room and another hour sitting in my room waiting for the doctor to come. Ridiculous understaffing, shame on the management

I don't recommend this clinic. Moved to Aurora and disappointed this clinic is the one I'm stuck…read moreto. No help for an issue I was there previously about. The male doctor basically said just be in pain until you can come in tomorrow or wait to see your doctor. Clearly he doesn't understand patient pain. He also recommends me wasting money on a medication that he could call in and that would be covered by my insurance. I will say there's a nurse there named Therese that was absolutely wonderful that I've seen before.

Always greeted by friendly staff and never really have had a long wait time the handful of times…read moreI've been there for myself or my kiddos. Definitely recommend stopping by for anything!

This place is awful. Dr. Sayeed must have looked at my chart from a few years ago because I had…read morebreathing issues from vaping. I no longer vape. His first question was if I smoked. He automatically assumed it was from vaping and said I had an "infection". He never even said what kind. He said he prescribed antibiotics and I waited overnight and the prescription was never even sent. The receptionists and nurses were nice but I won't be going here again because of how awful that doctor was.

So I went in, did all the tests... everything came back "normal." And apparently that means I'm…read morefine? Interesting. Meanwhile, I'm still having very real symptoms that somehow just don't count because they don't fit neatly into a box. The doctor had zero answers, zero direction, and basically sent me on my way like "¯_(ツ)_/¯". How is it 2026 and "we don't know" is still the grand plan? My symptoms are valid, and brushing them off is not acceptable. Do better.

I love advocate health. They are very good doctors and really care about their patience.read more

All of my doctors refer me to Urgent care, rarely I direct myself there. Doctors and nurses are…read moreall wonderful

We have had good experiences at this hospital 3 times. First was when my father in law was there…read more He had been to multiple doctors and hospitals and finally after a fall and visit there he was diagnosed with Parkinsons dementia. He had some atypical symptoms but they helped to get the appropriate diagnosis and helped us get him into hospice which gave him even more services that he needed for free. Next my husband was taken there after a fall and they got plastic surgeon to stitch up his eye lid which was cut all the way through. It healed well and years later he has no visible scar. Recently my husband who is now in his 70s woke up and was so dizzy nauseated and in pain we called the rescue squad. They wanted to take him to Bolingbrook hospital but my father in law had been there and they were no help so we requested Rush Copley even though it was a little further. He had a good experience, with a thorough work up for everything and they scanned his head and whole torso.. Thankfully it was just symptoms from a combo of a sinus thing and intestinal inflammation. They gave him some meds to get him stable. Sent him home with some meds and gave him referrals. The hospital was busy but they got him into quickly and I think we were out of there before lunch time. Very caring staff, doctors etc. The only issue I had was that I was not able to go with him and when I called to get info on his condition nobody called me back. I called twice and really just wanted to know how serious it was while I waited for my son to get here to drive me there. I'd say a couple hours. When we got there there was no explanation of why someone could not have called to let me know he was not dying. Since his care was good I did not mar down for that but it is something they should work on as when we arrived it did not seem like they were overly busy and someone could have relayed at least a general message about his condition. If we ever need to go again I will choose this hospital.

Went there with back pain. Sat in the waiting area for 4 hours. Intake PA ordered a CT scan. Came…read moreback from that. Second PA said I didn't need a ct scan. She ordered an xray. Another hour wait. Asked the last PA if I would be billed for the CT scan. Said it wasn't fair. Nurse agreed. She said to take it up with the legal department. Paid 1400.00 for a procedure I did not need. If you are dying, have your partner dump you on a different ER doorstep. This place is a shit hole. Close to my house and will never return.

Dreyer Medical Center - Mercy Campus is another excellent branch location within the Dreyer Medical…read moreGroup. I've had the occasion to visit their pulmonary, ear nose and throat departments on a few occasions (unfortunately) and each time was treated professionally, politely, and in a timely manner by the professionals at Dreyer. If you're looking for a doctor, Dreyer would be a great choice for you and your family. From the nurses, Physician Assistants, Doctors and Specialists, the Dreyer team is hard to beat!

Had MRI at this clinic and they refuse to post my results on LIVE WELL (MY Chart) because my…read moreorthopedist is not in their network. This is a violation of the 21st Century Cures Act I have been a patient at Advocate since 2014 and on Live Well since it started in 2019. There are exceptions in the act but MRI and out of network doctor are not exceptions. when I called to set up the MRI on my knee they never mentioned these issues.

Thought it would be so cool to go through the Edward drive-thru. I registered on the inside she…read moretold me to go around and wait till the door opened. So I went around and waited and waited and waited and then gave up and came back in for my blood work. Cool concept but it didn't work.

Refused to see me. Went in thinking maybe I have bronchitis because I'm been fighting a cold all…read moremonth. Literally the most worthless experience of my life. #worthless

Well doctor canceled on april 16 then canceled again on may 22 and they won't give me medicine…read moreuntil I see the doctor and I don't see the doctor until June 26 because she took a personal day.

I called them to get help for my mother and they jumped into action. Very kind and caring. They…read morecame over to the house, so I didn't have to figure out transportation. She is on Medicare and got a referral from her primary care physician. The VNA took care of everything else.