Let me start by saying that I am not a gym rat. Having had experiences at both Marina and Salinas I…read morewill say that mostly the equipment is newish and in working order. The rehab staff at both sites are exemplary, the pools, not so much. The pool in Salinas has been out of commission for close to a year (as of 4/26), so those of us that rely on aqua therapy have been left behind. When dealing with staff there was very little assistance offered, but quite a bit of attitude. Since it's covered by our insurance, unlike other gyms in town, we'll probably just wait until it's repaired, since no one offered us the possibility of just going to Marina.

I wanted to share some honest feedback about my experience at Montage Wellness Salinas because the…read morelevel of customer service has been really disappointing lately. For a facility that likely brings in thousands of dollars in memberships, the professionalism at the front desk, especially during evenings and weekends, is lacking. Multiple times I've walked in to see multiple employees working at once, yet none of them greet members as they come in. Instead, they're sitting at the front desk eating full meals, on their phones, looking miserable or using personal laptops. A front desk at a gym should feel welcoming and attentive, not like employees are hanging out socially. Customer service etiquette seems to be missing during these shifts. When members walk in, there should at least be a simple acknowledgment like "hello" or "have a good workout." Unfortunately, that basic level of service isn't consistently happening. I do want to acknowledge that Randy, Diana, and the woman who usually works mornings are excellent. They are friendly, professional, and actually make members feel welcome when they arrive. Their attitude reflects the type of service you would expect from a wellness facility. However, the evening and weekend staff, particularly the guys and the other woman who work those shifts, seem to need additional training. Working at a gym doesn't just consist of sitting behind the front desk. It involves engaging with members, maintaining a professional environment, and making sure the facility is running smoothly. Another frustrating issue is the water fountains. Both fountains are currently not functioning properly and only work using the push option. There is a sign telling members to use the fountain near the restroom instead, but that one doesn't work either. For a wellness facility, something as basic as functioning water fountains should be a priority. Overall, it's frustrating to see such a nice facility fall short in areas that should be simple to fix: professionalism, basic customer service, and facility maintenance. I've noticed a clear difference in the level of service compared to the location in Marina, which feels much more professional and welcoming. I hope management takes this feedback seriously and considers providing additional training and oversight.

Gold's gym is really a great gym. But it's not just a gym. It's a community. They really care about…read moretheir members. We have front desk worker Alan here who usually checks me in, but today he also checked out my rear brakes to insure the safety of all members.

I have two gym memberships. One in Santa Maria and one in Salinas. And this Salinas gym is twice…read morethe annual price as the one in Santa Maria. Yet, the Santa Maria gym is double in size. Also, this Salinas Gold's Gym is super warm inside, like working out in a hot yoga environment. They need Air Conditioning badly. Even on overcast summer mornings, the gym is 10-15 degrees warmer than it is outside. Also, the assortment of Olympic weights at each free weight station is severely lacking. Forever hunting down free Olympic weights. Premium price for substandard; environment and free weights.

Yes! Yes! Yes! Omar is amazing and knows his stuff. He creates a workout plan for you and it…read moreWORKS!! Very worth it! I definitely see results.

*New Address: 869 Abbott Street, Salinas* **Google Maps not…read moreupdated, official website and yelp has current address listed** Omar (owner/coach) is fantastic. Dropped in from out of state while on a family vacation. Clean and organized facility and has all the equipment I needed for my programming (if you are powerlifting or Olympic weightlifting, this place has what you need). Customers/athletes always helpful and mindful of others (no judgment, just folks going about their business). Drop in rate is more than fair (paid way more in San Francisco and only needed the neglected power rack in the back of a globo gym, OMR is a god send). Hoping my next stop has a facility and owner just like this one!

Azul and Ron are the best. They are so helpful. They keep the place tidy. I been going to planet…read morefitness and this one is my favorite because of these guys.

I Was Out Of Town, And Needed To Use A Nearby Gym. I Signed Up Under Their "No Commitment, No…read moreMinimum, Month To Month Membership".. Everything Was Alright, Until I Tried To Cancel. For The Past Week I've Been Trying To Cancel My Membership, And Because This Is The Gym I Signed Up With, They Expected Me To Come Back (Which Is Roughly 235 Miles Away) To Cancel . And I Attempted To Just Cancel With Them At The Gym Near My House, As If The Other Planet Fitness Gyms Don't Communicate, Evidently They Don't. The Front Desk Girl Gives Me The Number To This Gym And Says Since They're My "Home Gym" Id Have To Cancel Through Them. I Call Them And With My Luck, The Manager Is Out For The Weekend And I Have To Wait Till Today, Monday. I Call Them Back To Have An Illiterate So Called "Manager" That Wants To Take Offense And Argue With Me About Her Work Hours, As If I Was Concerned. All I Wanted Was To Cancel My Membership And Waive The Fee Since I've Been Trying To Cancel. But Apparently I Signed A Contract That States I'll Pay Another Month Upon Cancelling. And All She Can Do Is Offer Another Month And Transfer My Account To One Out Here. which I'm Not Interested In Either Option. They're Terrible People That Will Get You To Sign Up With A "No Commitment, No Minimum, Month To Month Membership" To Twist Your Arm Behind Your Back And Force You To Top Up Another Month If You're Trying To Cancel, And Continue To Play Games With You Instead Of Cancelling Said Membership, I Wouldn't Recommend This Sorry Excuse Of A Dump To Anyone. Any Other Gym Is Better Than The Experience Ive Had With This Staff. Zero Stars If That Was An Option.

Great gym, biggest gym in salinas in my opinion. Workers are…read morewelcoming and helpful all the time Might get messy but thats the members fault most of the time. Members need to learn how to be cleaner. Over all great gym and very sanitary Love working out here!

This is the dirtiest gym I've ever been to, coast to coast. The bathrooms and showers smell like…read moreurine. The free weights are scattered all over, and none of the dumbbells are in order. Nobody wipes down their machines when they're done. The place has potential, but it desperately needs a strict policy on re-racking weights and someone consistently cleaning the bathrooms. No surprise it has such a high turnover.

Great service. Location is organized & clean. Enrolling was super quick & easy. Excited for my next…read moreworkout.

If I could give negative stars I would for today's experience. I decided to go to the gym again…read moretoday and the crowd meter showed not very busy. Well that was a LIE! When we got there there was maybe 5 things open. I saw two employees and a bunch of nasty people not wiping the machines down after they were done. Not enough employees to clean in between use when others don't do it. When I went to the front counter to ask about the crowd meter the employee said "oh it might be off a bit". This is terrible and very over crowded for a gym that does not even offer any classes or anything extra. I will be looking for a new gym. Don't waste your time going here you won't get a good workout because everything is already being used.

I can't say enough good things about this gym and if I could give them 6 stars I would. I was…read morereally, really out of shape when I started here. It had been about a decade since I worked out daily. Many years ago, I was a devoted Pilates Coach/Ball Fitness Studios fan when I lived in Reno. And since then, I've never found a place I really loved or remained committed to. 2SA welcomed me and challenged me in ways I've never been challenged. I tried boxing and Piyo for the first time, loved both. Amanda's classes were great and she even ran over and held my hand doing lunges so I could get into the correct position. With pretty large class sizes, that really says a lot about the instructor. Most of her students had been with her for years, no other place in Monterey Bay has that kind of cult following this gym and its instructors have. Most people want to work out in a place where everyone looks like their ideal physique, and the people who attend this gym are definitely athletes. If you can get over your own insecurities and put in the work, you will love it here. Lastly, customer service is how it should be. Cancelling is easy. Signing up is easy. The monthly payment is low. There are no gimmicks or upselling or hassles. Just show up when you want to try a class and if you like it, join! Unfortunately with COVID I've been home doing Beachbody. I have a small child and can't make the drive over there for the foreseeable future. If I lived in Salinas, I'd be there in a heartbeat!

This is a GREAT place to workout. The atmosphere is exciting, staff and members are friendly and…read morevery helpful, the workouts are challenging for any athlete or any fitness level. You will be challenged! There is no "routine" at 2 Steps Ahead. The workouts are never the same. Your body is constantly guessing, changing, improving. There is never an opportunity for plateau. Visit the website at www.be2stepsahead.com or better yet come see what the buzz is all about. Be an athlete. Be 2 Steps Ahead!

Beautiful facility.. Araceli made the sign up process super easy! Recommend this location!read more

Got a membership here for my wife and I, they made the sign up process so easy. But when I tried…read morecanceling the membership they literally make you jump through hoops to try and keep on billing you. Place is small limited on machines. Save your self the hassle and got to planet fitness down the street. More machines and better prices. Would not recommend this place.

Kept fairly clean. Nice courteous staff. Has childcare part of the day for parents to work out…read more Good value for a low monthly fee. Sauna. Sometimes they don't keep the front parking lot well lit enough. The back parking lot functionally never lit after dark.

As soon as you walk in Maria greeted me & answered all of my questions. So far I have been liking…read moremy experience. I just moved to this town so it's a great start!

I've been training with Tom 3x a week for 3 months now. He…read moreis great! I have never felt stronger in my life and I've lost 16 pounds since working with him (and tracking my calories) He is also very affordable compared to trainers around the peninsula. The gym is small but has everything I need. There are never more than 4 other people in there at a time which is a big plus for me! At this point, I do feel I have learned enough about weight training to not need a trainer, but I don't think I would push myself as hard if Tom weren't there saying "one more" over and over again. Love training here and I'm so excited to see how much stronger I will become!

Been going to this gym for some time now, and I must say it is great…read more Pros: There are no crowds, ample parking, the place is clean, the music is under your control and the few people there are usually very nice. The place has all the equipment I need (I mostly train with free weights) to work out hard. Tom, the owner is an excellent trainer with lots of knowledge to share. Cons: The location is somewhat hidden, the cost is higher than other gyms, no crowds (if you are into people watching), no showers. I am just a BIG fan of this place. The cost is a little high, but that just means that only people serious about working out go there. I would give this place a 4.5, but since that is not an option I will round up to a 5. In case you are wondering the -.5 would be for the bathrooms not having any shower stalls. Update (11-17-2009)** I stand by what I said before, I really liked working out here, but I was just on the receiving end of a 4 letter word laden tirade from the owner because I turned the tv off. This is something I was given permission to do, but the owner feels that pressing the power button on the tv "broke everything". I follow all the rules, re-racked my weights, wiped down when I was done, etc. I was a model member so it was completely out of the blue for him to call my house to cuss me out. So it's a great place to work out, just be aware you could be on the receiving end of a tongue lashing. It's up to you if you want to stick around after that, I for one am not.