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ROC physical therapy

5.0 (2 reviews)
Closed • 7:00 am - 7:00 pm

Services - ROC physical therapy

Physical therapy

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7 months ago

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Ignite Physical Therapy - Ignite Physical Therapy Team

Ignite Physical Therapy

(52 reviews)

Been coming here every so often over recent years for a variety of issuse from ankle, to lower back…read moreto neck issues and have always experienced great care from their physical therapists and it remains a place I recommend for injury rehab and education regardless if you are a pro athlete, a weekend warrior, or a regular joe injured on the job or doing everyday activities. Not only are they skilled to help, but they asdo do care. But that also means that there aren't sometimes issues that need attention or rectifying. The lost star from this visit is becasue of certain assumptions made during my visit. It is common fore your therapist here, when applying cups or needles as a therapudic tool, will walk away and work on others. Sometimes they dont return and another care professional will finish up. On this case, that was what happened and I was just handed some papers showing after care execises to do at home. The problem was, there was no communication as to the purpose of each or demonstartions. Because they know me, there was an assumption that I know what to do at home. Although a picture and description is helpful, it is very easy to do things wrong making it ineffective to the intent or in such a way to cause undesired pain or fatigue. So always ask, if it is your first time with a new exercise or you are addressing a different issue from the last time, ask for a demonstration before you leave. They have offered an opportunity to come in and go over those exercises as part of my last appointment. Transparency, this is an edited review. Other issues involving a new person at the front desk were resolved after one of the owners called me personally to better understand issues I had. That is being resolve with both Training and any other type of customer support notification. And the fact I was called, vs. a canned written response on yelp, shows that they care and further supports my positive recommendation. Thank you Ignite Physical Therapy, located in Chandler on Riggs & Lindsey (north-west corner), for caring, especially Richie and Tara.

By far my favorite place for PT! I can't begin to express how appreciative I am for the care I have…read morebeen given at Ignite. I had shoulder surgery thru Ortho Az where I also began my therapy. I went several times with hardly any gains so a friend referred me to Joe at Ignite. Wow what a difference. I started getting ROM back quicker than expected and began to build strength with manipulation and exercise guided by Joe and his team. His wife Tara scheduled me right away and Danielle has always been such a pleasure working with scheduling. I recently had a total knee replacement and started working to get my range and flexibility and strength back. I would never go anywhere else but Ignite. Not only do they take care of me physically but it's such an easy and pleasant process and great experience More than highly recommend!!! I choose them every time!!

Wellsprings of Gilbert - Interior 08/25

Wellsprings of Gilbert

(41 reviews)

Took great care of my mother. We appreciated all the lovely staff we encountered Giselle, Amber,…read moreJessie, Haley, Josh and Erik are just some of them and the dietician Cheranity was amazing as well. Great food and Therapy were very motivated to help. If I could give this place 10 stars I would. Don't walk RUN to this place for rehab.

I am a CNA of 20+ yrs that picked up a PRN shift Christmas Day 2024. The nurse I worked with was so…read moreawful & unprofessional I returned to Wellsprings the following morning waiting for them to open to report this nurse to HR. The nurse I worked with was VERY unprofessional in his remarks, attitude, & tone toward me. This nurse did not help me with fulfilling patient needs when I specifically ask him. This nurse made a point to tell me 2 times that "ya know, I am a good nurse". Never asked him if he was, this came as responses to asking him for help by grabbing more bleach wipes when I was in full PPE in a room assisting a resident. He never helped me once. This nurse created issues between a patient & myself that did not exist. He would not let me speak. He believed his conclusion. The resident corrected the nurse in his wrongful accusations toward me. Another incident while making rounds, I knocked on a residents door to check on her again. This nurse was angry with me because he was in the room I "disrupted him while talking to the resident". This nurse was very egotistical. I didn't understand why he was so upset with me. I had not done anything wrong. This nurse scolded me again & told me to stay out of this particular patients room that the issue was with. That I'm never to go back in there. I didn't understand why or what happened. A couple minutes later this nurse completely flips out & starts talking VERY loud in the common area where all the residents & their families could hear & see him and loudly said that "he doesn't trust me with any of these residents!" Then this nurse, not a manager, not HR, but this LPN nurse tells me to just leave now & go home that he doesn't trust me, to stay away from all the patients!! Of course it's nearing the end of the 12 hour shift &another CNA had showed up. But everything was ok until he knew he had to cover his lies & get rid of me so the truth wldnt be exposed. He wldnt let me speak or listen to me. He would talk over me or cut me off. I was absolutely shell shocked. This was my1st time working at this facility & I did a stellar job, especially having the limitations of it being a busy holiday shift & many families were visiting. I did my job & I ALWAYS assisted & cared for the residents as if they were my own family. The issue was a nurse that needed to cover himself & the mess he alone created & wasn't going to hear about anything else. He could have simply said he was wrong about what he thought had happened & I would have said it's ok, no big deal, water under the bridge. Now, I am happy to write this truth on the staff & the lies they will create to shift the blame &create scenarios that never happened. The Nursa app has evolved & now we can see the reviews left on our performances. Wellsprings of Gilbert has even left me a negative review about my quality of work. I was very angry at how I was talked to & treated by this nurse during my shift & I expressed that to Wellspring HR. I told them to watch their cameras! The resident did correct the nurse of what he thought happened or said but he didn't want me to speak to that resident again. That's when he flipped out. I am absolutely shocked that their management believe lies over truth. There were so many other incidents that happened with this nurse during my shift I would just shake my head in disbelief & continue doing my job. One that I will note is one resident was new to Wellsprings from the hospital. This resident had a couple incidents that pointed toward having C-Diff. I made the nurse aware & suggested to put a contact precaution on the patient's door so if in-fact she was positive for C-Diff, anyone who entered would know to take the proper precaution & prevent spread as it is highly contagious. I ask the nurse 2 times about doing this. He was angry at my suggestion &said he didn't like me telling him what to do. I told HR about this also. I explained to the nurse and HR I'm only reporting from previous experiences I have had with patients & hoping for protection by taking an extra precaution. This nurse never took a test to send off to see if the resident was positive nor did he put up a contact precaution sign at least until a test could be done to be determined. The resident did have several episodes & symptoms that pointed to C-Diff. I just report what I see. I was met with being scolded with egotistical remarks. Shame on you Wellsprings for turning on me. I brought this to your attention! I am a good, honest, hard working CNA. Yes, I was very angry & said colorful words as adjectives of behaviors I experienced, never direct name calling. I shared my experience with other healthcare management & they all agreed that I should have reported Wellsprings & that nurse to the AZ Board Of Nursing. I regret not doing that. I'm not perfect but I know God saw ALL of it and I can stand before Him blameless in your accusations.

ROC physical therapy - physicaltherapy - Updated May 2026

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