1. Robinson Kirsten B MD

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Spokane, WA

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Robinson Kirsten B MD

5.0 (1 review)

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11 years ago

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Dr Cranney Family Medicine

Dr Cranney Family Medicine

4.5(8 reviews)
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I've always received great care from Dr. Cranney, which makes this review especially difficult to…read morewrite. Unfortunately, I've found myself in a really tough situation. After suffering a heart attack, taking time off to recover, and relocating, I've been struggling financially and haven't been able to pay the monthly fee required to continue seeing Dr. Cranney. I've been trying to renew my long-standing prescriptions for high blood pressure and depression--medications that are essential for my well-being. Despite explaining my circumstances, the office refused to refill them. I understand policies and procedures, but this felt cold and irresponsible, especially given the critical nature of the medications. I followed their recommendation to contact the CHAS clinic, but the first available appointment isn't until the end of June. I was then transferred to the hospital's follow-up department, but they were unable to help. At this point, my only remaining option seems to be urgent care, just to access the medications I've been stable on for years. I'm deeply disappointed by how this was handled. I believe patients--especially those dealing with serious health issues--deserve more compassion and flexibility. I hope sharing my experience helps others understand what to expect.

Dr. Cranney has been my husband's and my Primary Care Physician for a while now. We were patients…read morewhen he was at Multicare; I felt he really listened to me, & my concerns. He took great care of my husband; my husband and Dr. Cranney have similar senses of humor so they also genuinely liked each other. The office staff is always friendly, courteous and very helpful. When I needed insurance information and was out of town, I called their office to see if they had the details I needed. Initially, only a portion of the information was found; I received a call a few minutes later from their Office Manager who had gone back into my records and found what I needed. Talk about going above and beyond!

Northwest Family Medicine - Athol

Northwest Family Medicine - Athol

3.7(3 reviews)
39.7 mi

Dr Comstock was kind, listened intently and took her time with me. The front office staff was…read morehelpful and upbeat.

Where do I even start . This place moved in I was so excited to have a doctor so close but this…read moreplace has failed miserably !!These doctors apparently don't like to work. They're only there like two or three days a week so when you get prescriptions sent over you're waiting a week till the doctor comes back for your prescriptions to even be sent over to the pharmacy then you have to wait for them to be filled .when you re-order them it's absolutely ridiculous . I had gone in personally three times to this place to tell them to please send my medication but they couldn't do it because the doctor wasn't in and she couldn't sign the prescription. Time to get new doctors that actually wanna work . One of the NP that I was seeing personally was never there so I asked to switch to the other doctor and they told me she couldn't take me at this time . I personally have two cancers I'm fighting my daughteris special needs so there's lots of medication that needs to be sent. My daughter currently is going five days without her meds because they sent 14 days of meds in and now they are holding my other meds hostage so my daughter's . They're telling me that I have to go see her the NP again. Are you kidding me ..:My daughter saw her this month already. Such an absolute disappointment in the medical system in this facility. I highly suggest you take the drive to Coeur d'Alene or Sandpoint find a better doctor because these ones don't wanna work or help . They must be part time doctors , that's the consensus I'm getting from other Northwest facilities I've been to many others have said they're hearing from a lot of people that this place has failed ! Get your shit together, I'm finding out a lot of people here in North Idaho don't wanna work or should I say like to work ‍I don't know if it's laziness or just more of a retirement area.Either way they suck go somewhere else if your looking for quality care because this isn't it!

Robinson Kirsten B MD - familydr - Updated October 2026

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