Great personalized care she is awesome, listens to you and your needs. Not rushed very kind and…read moreknowledgeable. I have horrible doctors anxiety and she made me feel comfortable. What a great place.

It is such an incredible privilege to be a patient of Dr Rietze's at Lilac DPC. She is so…read moreresponsive and helpful whenever I need anything - and she treats her patients with such unique integrity. My regular PCP moved to the ER and I was assigned a new PCP through Multicare. However, when I needed to be seen for a physical, I was told that I would have to wait 6 weeks for the first appointment just to meet my newly assigned PCP to establish care... and of course, a copay was expected for that visit. Dr Rietze accepts text messages and phone calls and responds within a day, offering a visit within the next few days, if necessary, but never more than a couple weeks out if non-urgent. She takes her time with me and truly cares about my health... and I'm saving so much money, even on top of insurance premiums! I highly recommend Lilac DPC - this alternative has restored my faith in healthcare.

This gal's my doc & she ROCKS. Accessability is sometimes a challenge but she answers her emails…read moreback to you quickly. She does give a shit, AND SHE LISTENS TO ME & MY WIFE. Wish we could take her to Australia with us when we move there in April. I'm in my young 50's and haven't had a better Doc in all my history.

Gonna give this 4 stars. It's a beautiful facility and everyone I worked with her was very…read morefriendly. Even in urgent care the staff was helpful and care was fast and efficient. Did have a few bumps in the roads when I hand to call set up a referral. In person was a great experience over the phone not so much. Ratings Urgent Care: 4/5 Mental Health 5/5 Optometry 5/5

ATTENTION: If you ever receive a Vaccine Injury from Kaiser, make an appointment immediately, then…read morewithin 50 days reach out to a Federal Attorney that specializes in SIRVA injuries. Kaiser will do everything like in my case to delay the situation until it is too late. They also didn't document my initial complaint and office visit when my stiches were removed. Because of this, I am not eligible for a federal vaccine program that they should have recommended to me instead of putting me off and not fulfilling the record of my initial complaint. They also promised to pay for an X-Ray and office visit which I am now being billed for. This is borderline malpractice. The worst care I have ever received. I came in to have my toes stitched up after an injury. They said I needed a hand surgeon to repair my injury and sent me off to the Emergency Room. Unfortunately, before I left, they gave me a Tetanus shot. It seemed like it was the first time the person had ever administered a vaccine because the other 2 caregivers in the room cheered weirdly. The shot was injected too high on the arm causing a SERVA injury (Shoulder Injury Related to Vaccine Administration). Even though my toes have healed and I didn't need a "hand surgeon," 7 months later I still have the shoulder injury. Kaiser Permanente doesn't seem to care. I have basically been ignored. My first complaint was taken from someone I could barely understand in Manila, Philippines. Kaiser promised to investigate and get back in contact with me in 30 days. This did not happen. I have made 3 calls to Jennifer the facility manager and she has not returned my calls. I contacted the Department of Health only to find out you can't make a complaint to them because for some reason they don't have jurisdiction over this facility. My paper work from the incident doesn't show which physician or physician assistant was present nor which staff member administered the injection which injured me. Was hoping to have this addressed quickly so that others aren't injured or have a similar problem. If you need care, I would steer clear from this location because from my experience they don't seem very well trained, professional or caring.

The greatest doctor ever! He delivered my son. Unfortunately, he has retired and we were stuck…read morewith possibly one of the worst doctors ever, Dr. Trent Shino, a bad joke of a doctor. Avoid!

Dr. Satterfield delivered my 7 year old daughter at Baylor Medical Center in Dallas. She was…read morenothing short of awesome during my high risk pregnancy. She's extremely patient and puts the health and safety of mom and baby first. I have nothing but great things to say about Dr. Satterfield. It was a sad day when I found out she was moving back to her family in Spokane after delivering twin boys herself. I would have zero problems recommending her to my family and friends.

Dr. Robinson is intellectually curious and technically superb. I went in for asthma and she…read morediscovered that my heart function was at 15%. She Referred me to a great cardiologist and saved my life. Dr. Robinson of Group Health Riverfront is highly recommended.

Dr.Richards is the reason I have two beautiful daughters today. I was a young mom at 19. I was…read moreplaced on bed rest after a cerclage was placed. I spent months on bed rest at Sacred heart. He went above a beyond for me. Even after long shifts he would stop by and keep my spirits up. Ill never forget him teaching me how to play back gammon. My second daughter he came in to deliver even when he wasn't on call that night. You will always hold a special place in my heart Dr. RICHARDS! ~Brittany aka "super mom"

I loved my doctor (Dr. Messinger) but the nurses were awful. I had miscarriage and had trouble…read moreconceiving afterwards. I made an appointment to discuss my fertility concerns (I was having 40+ day cycles) and heard the nurses in the hallways mocking me, saying "she only had a miscarriage 9 months ago, why's she wasting our time?" - truly heinous

Had a great first experience recently with Dr Reed. She's down to business while still explaining…read morethings thoroughly. Made me feel completely comfortable and welcome, great bedside manner. She was quick and deliberate with a plan of action for treatment. It was clear that she has the knowledge and experience to know what to do. Yet she still left room for me to make some decisions and made clear that there were other options if I wanted to go in a different direction. She asked several times if I had any questions or concerns. Altogether a great visit. Looking forward to my next appointment with her.

I was going to a private practice in which I was very displeased. My friend suggested going to CHAS…read moreso I gave it a try. I was so pleased and I'm glad I went there! The Southgate medical clinic is very clean, the receptionists friendly and everyone is helpful. I found it interesting that a partially public funded non-profit could be more efficient than a private office but they are. Prescriptions refilled quickly, referrals on the spot, no undue waiting, and the ability of tele-visits. All things that were slow and cumbersome, or not available, at the private office I left.

If you complain too greatly about legitimate issues, you can expect a threatening phone call from…read more"Risk Management." ( hint: YOU'RE the risk. ) I am sure there are decent, caring, healthcare professionals at CHAS Spokane, but many of them are pointlessly rude, cold, and uncaring, and full of excuses for their abject incompetence. p.s. The antidote to this -------keep on tactfully COMPLAINING. Report them to various State credentialing department. I went to law school, and although I did NOT become an attorney, I KNOW WHAT I'M TALKING ABOUT......