I have hired BWT management over the last few years on various projects for my residence as well as…read moremy rental properties. I have found the company as well as the employees to be of high standard in every step of the way in all the projects they have completed. The company has removed flooring/carpeting and replaced my residence with wood flooring throughout. The rentals have been maintained and repaired by BWT. These repairs were always done quickly and up to housing code. The renters always felt comfortable and secure with the employees in their homes. I am grateful I found a company that I could rely on the fulfill my construction needs.

I have been working with JP Building Solutions on several projects, they have excellent cleaning…read moreservice; very responsive if you are not happy with their staff they can switch it . I have use them for cleaning service , flooring , deep-cleaning and solar panel cleaning Highly recommend it I will keep using their service

I MISS DEALING WITH GEORGE AND CHRIS! I had always wondered how a realty management company could…read morehave such high reviews since people on Yelp love to complain and as a management company I know they deal with mostly issues and complaints. Somehow, people seem to forget all of the great things and focus on one negative issue (see below). Ah, human nature. Now I know even more why they have great reviews. They are a super team. We moved to a lovely new place that is sadly managed by another company. While our apartment is great, I am so used to the exceptional service and caring staff at George Goodwin that I am always quite surprised at the lack of concern with the current company. From our move in, to our move out 5 years later we had nothing but caring service. We had a very fair move out because we did APPROVED improvements and left the place in better shape than it was. They did not have to pay us back for some of it, but they did because they are so fair. We miss you and your whole team and hope that you can train our current management company on how to care.

Don't consider applying for one of their properties unless you have excellent credit. I have never…read morehad a credit card, so despite earning 3-4 times the monthly rent and having substantial savings, I was denied after spending both time and money on the application process. It feels unfair that the specific credit requirements were not disclosed before applicants were asked to pay a nonrefundable application fee. Clear qualification criteria should be provided upfront so prospective tenants can make an informed decision before applying.

Would not recommend, went back and forth on text whom I'm assuming is the owner over pricing of 2…read morepeople vs 1 person for my job. He insisted it would only take 1 person for the size of my place, she was at my house for 6 hours. She did a good job but the experience was a bit over whelming for me to continue with them on a weekly basis, they also added me to a mailing list which I continued to receive several emails even after asking them to opt me out. The owner who escorted the cleaner to my place also solicited to my entire secured building and left his business card on every single unit, which I found extremely unprofessional and would not hire them or recommend.

Their deep clean is not as deep as they say. For the work that they did, it was a bit overpriced &…read morewould be considered a normal cleaning. They also did not come with a whole lot of equipment for a deep cleaning. We did a walkthrough and I noticed it smelled very clean which made me think they did the job very well. Upon further inspection the next day, we saw a lot of crumbs and dirt in the drawers (when they said they vacuumed them), and other parts of the house were still dusty. It seemed like they thoroughly cleaned the more obvious spots, but not necessarily the nooks & crannies.

Barry and his crew did a full remodel of our 1960s-era kitchen. We are absolutely thrilled with…read moretheir work. At every step of the way we were impressed with the care, attention to detail, and level of craftsmanship put into our project. Starting with collaborating on the architectural drawings to obtaining the necessary permits to handling the inspections (Not to mention navigating relations with our neighbors), Barry expertly handled the entire process. We often joked that they would never get to leave our house since we kept coming up with more things for them to do. We ended up with a much better kitchen than we originally designed due to their input. Thanks to them we were able to remove a post and beam which dramatically opened up our small space. They suggested vendors, sourced products, and pointed out options that vastly improved our design. They recommended we continue the stove backsplash across the entire wall, and it's now our favorite part of the kitchen. This team does exceptional work, and are wonderful to work with. They are experts at all phases of construction from rough framing, electrical and plumbing to cabinet installation and stonework. They took great care to protect our living spaces while the work was being done. We ended up replacing an entire portion of the kitchen from foundation to roof which left us with some exposure to the outside. Multiple layers of plastic sheeting both inside and out created barriers for wind, rain, dust and dirt. Daily the area was cleaned and left organized to minimize impact on our daily lives.

Barry recently spent over a month taking care of a variety of projects on my home. These included…read morecomplete replacement of both my rear and side garden fences and gate, repair/repainting of numerous breaches in my exterior stucco walls, complete replacement of uneven areas in my tile patio, brand-new regrouting of the entire patio {looks like new!], replacement of an exterior side garage door, and re-sheetrocking /repainting my shower ceiling. There were also some other items that they fixed or improved upon for me to make my life easier all-around! I cannot recommend Barry Levitan highly enough! He is a very experienced contractor, happy to make adjustments as needed, and really helped me find the right solutions to every little thing. His crew is industrious, tidy, and a pleasure to work with. Great experience and reasonable cost! I was lucky to find them!!

Our board couldn't be happier! One thing I've noticed is…read morethat things don't seem to fall through the cracks anymore. That's been a big improvement for our board.

10/10 recommend Brian! Incredible experience that went flawless. Doesn't even company to other HOA…read moremanagement companies I have worked with. Prime is fully transparent and went above and beyond!

Nice person, prompt, shows up on time (even early), works fast, good quality, reasonable rate…read more Would hire again.

Quickly helped elderly neighbor rodent proof her home, traps, sealant, etc. As well as work on a…read moreshared attic space to seal paths rodents might use with fine wire mesh and sealant. Showed up on time, and worked quickly.

Completely disappointed in the lack of proactiveness and overall poor service of this property…read moremanagement company. I lived in my building for almost 4 years, and Francis Serrano (the point-of-contact who manages the building) had repeatedly remained unresponsive or unhelpful when the unit owner (my landlord) and I would flag some concerns about a potential mice infestation in the building. Instead of taking initiative into identifying the root cause, Francis sent my landlord an email that says that "rodents are a common issue in San Francisco" and basically is hands-off in trying to treat the individual units beyond adding rodent boxes in the trash room. She implied that it was my responsibility to keep the unit clean, as if she was implicating that I was the one living in squalor and started the infestation. I ended up reporting it to SFDPH, where they discovered that the unit next to me had an infestation due to leaving dog food out and not tidying up after her pet. They also found some violations in the building, like a large gap under the door sweep of the trash room as a potential entry point. In addition, the light wells around the building were covered with debris and trash. After speaking with pest control services, they explained that the mouse chewed an entryway from my neighbor's unit and into my own, escaping from behind my dishwasher and scurrying from under my oven. I eventually moved out of the building since writing this review. Before leaving, I discovered from other residents and tenants (including HOA members) that they were not informed that there was a mice infestation in the building. There were other residents who were left to fend for themselves, purchasing traps from Amazon and met with delayed action or similarly dismissive responses from Francis. I decided to share this experience after some time, because I wanted to warn others about this property management company and the lack of urgency and competence in how they handled this situation. They merely felt obligated to address the problem after getting a formal report from SFDPH, rather than listening to the concerns from their residents. If you can, stay away at all costs.

Last year, had a balcony door frame blew off in a storm, one that was not meant to be there, put in…read moreby the old owner of my home. I had no idea the frame was an add-on, considering Citiscape and our HOA manages everything outside of the house and never commented on it being there for 13 years of me being there as the owner. It took 6 months for the door to be replaced (so I had to live with duct tape covering my balcony door spot for 6 months) and this was not due to supply issues--it was a nightmare to have to coordinate with Citiscape, and their contractors. The bylaws are this: Owner is responsible for hiring and paying contractors but owner must not use contractors outside of Citiscape vendors because god forbid you damage the property in places where they become responsible which racks up their insurance. It's a vicious cycle. They absolutely loathe their home owners. Unless of course, you have a $12 million property, which is what one of their project managers told me and she even said, she hated dealing with owners directly. I'm sorry $2 million properties in San Francisco are now chump change. At the beginning of August, I had a leak from my kitchen faucet that went straight down behind the kitchen cabinets into the walls which flooded my bottom bedroom. A leak I could not see unless I lived in the walls, from what first appeared to be a faulty kitchen faucet leak, which now has turned into every angle stop in the house leaking. That's right. I've had Citiscape recommended plumbers come out 3x this week--a new angle stop, a new cracked p-trap, another nut loose. I asked them to check if the pipes were bad, after all, it's a 30 year old home. They said pipes shouldn't go bad all at once in a city where homes are 100 years old. My Citiscape Community manager was quick to send out a leak remediation team, which I think had less to do with me as a human being living there and everything to do with mitigating property damage. Once the team left (a week ago) which means I have been uprooted for a month now, I've been following up to get a Citiscape contractor to patch my walls. No answers or acknowledgement from my Community Manager. He's only available at HOA meetings to introduce us to realtors who can sell our homes for more. The only good thing about this company is their sharp accounting team, who seem to be the only ones at the office that you can reach at any time, who knows exactly what to do. This aligns because they're the ones in charge of our accounts. At least this transactional relationship is direct. I wish they were better.