1. Robert's Extra Space

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    North East, MD

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    Robert's Extra Space

    5.0 (1 review)
    Open • 7:00 am - 5:00 pm

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    2 years ago

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    1-Star Review for Witty WITTY Movers…read more DO NOT USE THIS COMPANY. Witty Movers are complete scammers and the most unprofessional moving company I have ever dealt with. I moved from Maryland to Houston, and the entire experience was a nightmare from start to finish. Half of my belongings were missing, broken, or completely destroyed, and they delivered furniture that didn't even belong to me. They never provided an accurate itemized list of what was picked up and delivered, making it impossible to track what was lost. Instead of taking responsibility, they started harassing me, threatening me, and even impersonating police officers over the phone. It took countless emails and relentless calls just to get them to acknowledge the mess they made, and instead of helping, they resorted to childish and disgusting harassment tactics. Save yourself the stress, money, and frustration--DO NOT use this company. Check the Better Business Bureau and other review sites, and you'll see I'm not the only one with this kind of experience. Witty WITTY Movers should be shut down.

    Shout out to COREY in dispatch for consistently picking up and providing good service. AURELIO and…read moreOSCAR were AMAZING workers! Witty Movers is a moving company that gets hired by contractors. Your experience can be a hit or miss depending on your location and what moving companies are in your area. I worked with Ben at USMS. He gave me a quote after discussing what inventory I had in my household. There was pressure to put down a deposit via check or card (5% fee). The rest of the charge is to be split 50/50. The first payment would be the day of pickup. The second payment would be on delivery. Cash or money order only on these payments. Good service from Ben, who mentioned this was a binding quote meaning it is not to exceed price even if a customer goes over their truck and storage space (this was not the case). Ben guaranteed delivery within 5-7 days (also not the case). USMS contracted Witty Movers to pack and pick up my belongings. Witty Movers came to my house on the agreed date. It didn't seem like Witty Movers aligned with USMS on the binding pricing. On top of my quote, I was charged an extra 20% for little things like having a long walkway from the truck to the high rise, additional special packing for items like my TV, etc. This was an inconvenience because the upcharge also had to be in cash. The workers didn't start until 1.5 hours later because we debated about the upcharge. I deducted a star because I didn't appreciate the unexpected upcharge (cash only), delay, last-minute notice that my belongings were going to storage vs. hitting the road to the new location, and the workers pushed my comfort level to ask for more tips after they were late, and up-charged my quote. However, they did a great job with the packing process overall. Con: Witty Movers arrived at my location 2 weeks late from my delivery upon 5-to 7 days. Delays happen, it's understandable, but have a plan to stay at an Airbnb if you have no furniture. Pro: All my furniture was in one piece and in good condition. AURELIO and OSCAR did an excellent job at assembling my furniture back together with great speed. Everything was done in 1.5 hrs!

    Robert's Extra Space - selfstorage - Updated October 2026

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