Houston Garden Center is AMAZING.... CHRIS and JUAN. were perfectly on time for my delivery to…read moreRiver Oaks! They were super flexible and so patient with the difficult long driveway that they had to deliver my products... Thank You so much! Jana A.

Not helping your customers because the employee/manager does not English is quite sad. I really…read moreneeded to find out if the nursery carries a "canopied " style shape tree that I. Red to plant per my HOA. The employee just gave me a blank look and shook his head. I went to another employee to ask and also if manager was available if they could help - we. lol he pointed to the 1st guy saying he's the manager. Very unfriendly service. Heading over to Cornelio's Nursery! Where as a customer I'm appreciated and understood.

The service from Jay and Nick were phenomenal top-tier customer service!!! These men were very…read morehelpful with answering questions and prompt customer service at checkout. I absolutely recommend this location, they have beautiful plants and abundant lush green trees with ample fruit selection. If you are looking for a lovely and healthy fruit tree this is the place to be!

I always drive by this place but had never stopped in. Recently got into gardening and wanted to…read morevisit a new place so I figured why not. Plus once I saw they were dog friendly I was more than happy to add this to my weekend errand list since she could tag along. We were greeted as we walked in and asked if we needed help. We weren't looking super hard for anything in particular but did mention I'd like to find butterfly pea, but it wasnt something they had. Not surprising and didn't affect the overall experience. Jared is who came over and helped us and explained a bit about how they care for their plants and what services they offer. And even took down my number in the case he hears about how to get that plant. Told us they hold events there, so I'll have to look into it! I did really like how they had a dedicated room for indoor plants, not alot of places have that. I ended up getting a peace lily for $10 and shes still looking great 2 weeks later. We were also given a jug of their moon juice which we've just started using for most of our plants, excited to see if it does really help out. I wasnt quite sure if theyd be OK with my dog being brought into the indoor plant area or the office area where you go to pay but they held the door open for her and gave her her space. So it set a really good impression. This place is definitely where I'd go if I had my own property and want working with a blank/empty space. Compared to other nurseries you'll find much bigger plants/trees here.

I found a unique store with one of a kind style service was 1st class I have looked all over Texas…read moreand have not found the correct piece of statement furniture until I found Home Source Thank You

Hasan & the team at Home Source Furniture are first class! The quality is excellent & each piece is…read moreuniquely made with tremendous detail. I genuinely love all their furnishings in my home. Real wood, marble, etc. Superb craftsmanship. My home is happy!

Being here a couple of times. This store is delightful, beautiful furniture and accessories in…read moreevery corner! Yes, some items are expensive but I think well worth because of quality and uniqueness. The silk flowers are beautiful believe it or not cheaper and better quality than the ones available in Pottery Barn. Staff has always being friendly even on those days where I'm wearing sport clothing, without makeup and a cap LOL.

This is the only store that I know of that has upscale furniture, artificial flowers and…read moreaccessories. We used to have stores like this in the Dallas area where I live, but not any more. So, I do all my accessory shopping in Houston at The Accessory Place.

Horrible customer service. I would give this store ZERO stars if that was possible! My wife showed…read moreup to make a return and could not find the receipt. Even though the lady remembered her, she would not return the items. We searched our house for the receipt and found it a few days later. When my wife went back to the store the next day with the receipt, the owner would still not accept the refund this time using the excuse that she was a few days past the return window which was never mentioned to us or even noted on in the receipt. It wasn't even 7 days from when my wife bought the items and returned with the receipt. Everything that we tried to return was never opened or used and they also charge for bags (which is how my wife originally lost the receipt because she had to put all the items in a Target bag). Worst store and customer service I've experienced in a long time. There are a lot of other retailers who sells the same items (probably cheaper as well) and they will act more professional and actually care about customer service. No surprise that nobody has ever written a review or searched for this retailer on Yelp given our experience. This location will be closed within a few months. With all the competition these days and online shopping, go buy these items somewhere else and thank me later because it is not OK to be treated poorly when you are spending your hard earned money to keep someone else in business. STAY AWAY unless you like being treated very poorly!

Stop by here to take a conference call on a Sunday. I wasn't going to make it to my destination…read morewithin the time frame. I was able to grab a corner of a table, and then she point out a desk near the back corner was perfect. I was able to have my call /meet successfully. The end before departing. I want to ask a question and thank them for the kind grace. But the manager I believe it was, was bit a bit dismissive. Which left my mindset feeling overwhelmed and frustrated. She later asked if I had a question, yes I did, but I lost my train of thought from her dismissive attitude. Sending her and the team love and light.

From leather furniture goods to fun Christmas items to candles to c tables , this West Elm has some…read morereally unique items. I bought my 2 C tables at West Elm, and were they reasonable prices? Not really .However, sometimes, you may want to splurge and treat yourself. Service is always helpful when I come in and even if they are busy I typically have someone asking me if need help. They are located in City Centre and parking available in front of store.

5/5 -- Ace Off Memorial is the gold standard…read more Let me just say this: Ace Off Memorial in Houston doesn't miss. This store is the definition of excellence from the front door to the back office. The entire staff is phenomenal -- every single employee is attentive, patient, and genuinely committed to helping customers. You can feel the difference immediately. They greet you, they guide you, and they actually listen instead of pointing at an aisle and disappearing. It's rare to find a team that operates with this much professionalism and warmth at the same time. And then there's Mrs. Haize -- the true heartbeat of the store. Customer service: Impeccable. They go above and beyond without hesitation. You never feel rushed, ignored, or brushed off. Instead, you feel valued -- like your time and questions matter. Inventory: Always full, always updated, always organized. No empty shelves, no outdated products, no chaos. They keep everything fresh and well-stocked, which makes shopping here smooth and stress-free. Cleanliness: Spotless. This store stays clean in a way that tells you the team takes real pride in their environment. Floors, aisles, displays -- everything looks maintained and cared for. Honestly, Ace Off Memorial deserves every bit of praise. It's easily one of the most well-managed, well-staffed, and welcoming stores in Houston. If every business operated the way this one does -- especially like Mrs. Haize -- customer service in this city would be on a whole different level. Highly recommend, every time.

I went in today looking for a particular part, and some lazy kid named Thomas helped me. Well…read more. from the distance. He was too lazy to walk up to me, and help. Instead I had to yell! Ryan was nice enough to assist me with my questions. Ya'll need to hire people that care. Not LAZY kids. Thanks Ryan!

I needed paint samples for my new townhome. Since my contract painter has a SW account I went to…read morethe one closest to me. The store was clean and the associates were helpful. Unfortunately, this particular store doesn't carry the samples I wanted. I was looking for the large sample sheets with adhesive backing to put on the wall. I was told others stores carry them, so I will have to make another trip. My time was not wasted, though. I was able to get some good color ideas with the small swatches. Will definitely use this store again for quick paint needs.

I think Liverpool have this year's title in the bag. I think they will for Sherwin the Premier…read moreLeague. We find this to be a pretty good mid-price paint store that is located to the west of town, and it does the job, and you can usually find whatever you need. Service is pretty nice here and I guess every little area of Houston needs a paint store, and even though this is a big corporate one, it will get the job done and has friendly service. We came here specifically because our friend was opening a second location of his bar (best Pub ever) in the neighbourhood and needed some supplies. We helped him grab the stuff and slather it on the walls, and they're doing very well now, so thanks to Sherwin-Williams for being here and being convenient.

There great if you are a contractor. Sasha is super!!!!…read moreThank you for all your help even when I am stressed and busy your always there 2020 Too bad you can't keep any of your trucks running so that you can make your deliveries.

I had an outstanding experience today shopping for some new and unique plants to replace the ones…read moreI've lost in the freezes and crazy weather of this year. Avery knew each of their wide selection of plants and shrubs like the back of his hand. In addition to Houston Garden Centers for regular fare, I regularly enjoy shopping at Buchanan's and Joshua's nurseries because of their unique and native varieties. Today, though, I was introduced to plants and shrubs at TGU that are just as native or unique and that I had never seen in Houston before. Avery was impossibly patient, thorough, and easy to get on with as he helped me pick out good low-maintenance options for my hodge-podge cottage-style garden. Though The Ground Up is set up mostly for plant sales to landscapers and professionals, they also sell to individuals at retail prices (only on Saturdays I believe). Sasha, when I checked out, was very sweet, funny, and very charming. I've been to their Richmond location and can't speak very highly of it, but this Brittmoore Rd TGU was brilliant.

First of all, the items I purchased for a guest room are beautiful--elegant and well made…read more The sales associate, Kim, was very patient with my questions regarding measurements and delivery timelines. Angela, the manager, resolved an issue with an expected shipping date with the most helpful and cheerful attitude. I am very pleased and would highly recommend them for your home furnishing needs! Thank you for helping me pull this guest room together.

I normally don't write reviews, but after my recent experience at Pottery Barn in Town & Country, I…read morefelt it was worth sharing. I'm a frequent Pottery Barn customer and have a Pottery Barn credit card. I purchased an item at the Highland Village location last week and needed to make a return. The item still had the tags attached, so I stopped by the Town & Country store to return it. The associate assisting me appeared to be new and went to get another employee. The second employee immediately asked for my receipt. I explained that I didn't have it but that my purchase should be easily accessible through my Pottery Barn account and credit card. She responded by telling me she could not help me without a receipt. I then asked if Angela, the store manager, was available because I had never experienced an issue making a return before. I was told she was conducting an interview. Even after explaining that I was a regular customer with an account and credit card, the employee continued insisting that a return could not be processed. Only after further discussion did she ask whether I had an email address associated with my account. I provided it, and within moments she was able to locate the purchase and process the return--exactly as I had originally explained could be done. What disappointed me wasn't the return itself--it was the attitude. The interaction felt rude, dismissive, and unnecessarily argumentative from the start. A simple, courteous approach would have resolved the situation in less than a minute. Customer service isn't just about processing transactions. It's about how customers are treated. Whether someone has a receipt or not, there are respectful ways to communicate and assist. As a loyal customer, I expect to be treated with professionalism and courtesy. Thankfully, the return was ultimately completed, but the experience left me wondering why something so simple had to become so unpleasant. Because of how I was treated, I will not be returning to the Town & Country location. I will continue shopping at Pottery Barn, but I will take my business to other stores where customer service is a priority.