I was with a friend while they were in the shopping around for a vehicle, the process was easy the…read moreguy Steve was friendly and spoke clearly about everything so she would understand what she's signing which made this experience better, so yes the car had a few issues soon after we drove off and I know that sounds bad which normally it would be however not one time did Steve turn my friend away or blame her for anything Just simply said bring it in they did what they had to do acknowledging the fact that she couldn't pay for the work right away and simply added it to her next payments as well as just showing concern and reassuring her that things are going to be okay and she's panicking inside get her mind off the car and just gave her attention fully as the car was being repaired talking about nonsense showing that she can relax and he has her back as I said I know leaving with a car that has an issue sounds bad but keep in mind this is a pre-owned car dealership that means used the owner handled the situation surprisingly better than most businesses, he could have had his hand out wanting some money before he even looked at the problem, I'm glad Steve was more then happy to help her and she was definitely making those eyes at him lol he treated us like we were just people she was able to leave us some money in her pocket still a car to drive in and possibly a friend or something, she definitely finds a reason to talk about him where to him most days he just gets that people go though shit and helped out a girl who needed help in more ways than one so yeah i approve this business

These people sell cars with all kinds of problems and when you take it back, they treat you like…read morethey've never seen you. I bought my vehicle there and the check engine light was on in a week, a tire was going flat, the brakes were failing, the steering was tricky, only one window worked, a tail lamp assembly was bad, the exhaust was on the brink of falling off and all kinds of other problems. I'm too disgusted to list all the problems. When I took it back, they wrote up an estimate that was double what I paid for the car and didn't even re-inflate the tire that they claimed was "all new." I'm lucky I'm a mechanic but most people are not. I should have checked it over better but I trusted them because they're a "dealership" and I'm totally screwed now. After this winter, I'm going to get this car in safe condition and sell it off because they won't do a thing for me. If you buy a vehicle from them, it'll be great... Until you sign your name and drive it for a week. They didn't even install my registration sticker that was sitting on the front seat. That's right, the temporary registration is still on it and I'm counting the days until I can afford to get rid of it. I've even read other reviews of people getting into accidents with vehicles purchased at this "dealership" just weeks after purchase due to a catastrophic failure, like a control arm. If I could put no stars or negative stars, that would still be too good. How many people is this business gonna screw over, injure, or even kill before they're shut down? I've already almost been in a handful of fender benders because they didn't tell me it needs all new brakes until two weeks AFTER I bought this lemon. Of course they were more than happy to sell it because the mileage exempts it from "Lemon Law." DO NOT buy from them. Spread the word and hopfully they'll be gone. Go there and ask for Steve. Ask him how he lives with himself.

I like using lia kingston honda for my car maintenance service BUT since my last oil change less…read morethan 5k miles ago, the next service i needed at 130k had been $429 and now less than 5k miles ago the fee is $629!. What a rip. Currently looking for a reputable shop to go to. So mad that i was told not to worry and do the 130k on my next visit! ( i was at 131k at the time!) Almost a 50% increase!

Beware. I had a scheduled oil change for 9:45am. When I made the appointment with the service…read moreassociate, I asked how long are their express oil changes and she stated 45 minutes. I arrived at 9:35am for my 9:45am appointment to give me time to properly check in. I was then told it would be minimally 2-2.5hours. I explained that I was told 45 minutes and the service associate who was too busy to even look at me directly who kept walking around behind his desk stated that they have a "new girl" working and she gave me incorrect information. Unfortunately, I couldn't wait 2.5hrs and I still need an oil change. This does not represent "express" service. Poor service all around, very misleading.

So as an update to my previous posts. Ford has known about the RDU issues in the escape, and bronco…read moreand attributed it in some instances to "contaminated differential oil". My mechanic checked this oil on Thursday 6/4/26 and said it was clear meaning it was probably recently changed sometime before I took ownership at 88,686 mi. Changing this oil is also cited on Facebook and other sites as a short term fix for the grind and shudder that manifests the damaged unit. "Known issues with the 2020 Ford Escape rear differential/AWD system primarily involve clutch binding, fluid leaks, sensor failures, and inadequate factory lubrication that can cause the rear axle to seize. Many of these drivetrain problems trigger dashboard alerts or require expensive mechanical repairs".

Exception Customer Service by Andreas Thomsen, a sales representative of Romeo Ford of Kingston!…read more I explained to Andreas the type of car I was looking for. He went over and above the call of duty to find it, without me even asking him to do it, yet, fully knowing I would need to buy from a different dealership. Andreas' love for cars and seeing my enthusiasm for driving, proves that there are still great salesmen like him out there. I would hope Romeo auto group would find a way to give credit to Andreas for finding me the vehicle I've waited my whole life for!! Thanks again Andreas!

I leased my car here and I took it for service last week. I had an excellent experience with…read moreAriana. The service was fast and the communication was top notch. She's professional courteous and highly knowledgeable. I won't take my vehicles anywhere else.

Romeo Nissan is an amazing dealership. Always a great experience between service and sales…read more Everyone is so friendly and welcoming. I'll never use another dealership.

Well, Tasca CDJRF Kingston put the old adage that all car salesmen are thieves to pasture…read more From the initial conversation, Ossama made my experience TOP TIER. I live 2 hours away from Kingston and was on the hunt for a specific vehicle. I saw it and reached out to Tasca. Ossama called me and walked through the specifics of the vehicle. He was more than patient and expressed genuine concern for my situation. Fast forward, he kept me in the loop throughout the ENTIRE process, and went above and beyond to ensure that I got the vehicle that I wanted. He made sure that the vehicle was detailed and gassed up for my arrival. The entire team made me feel welcome, and like I and my business was important to them. If you are in the market for a vehicle, stop by or visit their website, you never know what you may find there. Additionally, they are one of dozens of Tasca dealerships. If Kingston doesn't have it they can check with the others to possibly find it. This is NOT a solicited review and is 100% factual and I fully recommend them.

Alex the owner was a no nonsense seller, he told me everything about the vehicle as he knew it and…read moreeverything checked out. Told me exactly what he wanted for the it, which was more than a fair price, no negotiation needed and no he wouldn't take less. He had been personally driving the vehicle I purchased and told me it needed a few things fixed of which he had his mechanic fix before I purchased it. I typically don't like to purchase used vehicles cause of all the bad sellers, but Alex at Affordable Cars is the exception and I would gladly purchase again

My college-age daughter looked for three months for a safe used car within her very tight budget --…read moremooching rides to see rusted-out cars in sketchy backyards. Ultimately she realized "the outside of a used car matters less than the INSIDE of the person you buy it from." Alex Aurecchione is gold and goodness, all the way through. He went above and beyond -- over and over -- to get her into a safe and reliable car (with a new radio!) within her budget. He fetched her from her campus so she could do a test drive, handled all the paperwork with the DMV, and was endlessly communicative, patient, and kind to her (and to me, 3000 miles away) during the whole process. Honestly, I sleep better at night knowing that my daughter has Alex in her local contacts.

First, the positive - my husband likes a few of the parts/service guys, and we haven't had any…read moreissues with the service they've performed on our vehicle. Gotta say, unimpressed by the credit card surcharge. I disagree but understand at mom-and-pop restaurants/shops, but a CAR DEALERSHIP? I'm not encouraging anyone to bounce a check, but a bounced check fee is less than the credit card fee if you're spending a chunk of money - I was outraged. That just feels dirty - I'm spending thousands for repairs and you tack on 3%?! Get out. Checks or sacks of nickels, is how they'll get paid by me - if I return.

Don't honor their Toyota service contracts. Service what I paid to get serviced, not my problem how…read moremuch Toyota re-imburses you.

My previous review is from when this was Colonial Subaru; the business changed hands less than 2…read moreyears ago. I've been using this location for Subaru sales and service for 20+ years. It's rare to bring a car in for an inspection in the morning, and take a new car home in the afternoon, but that's what happened to me. It wasn't a complete surprise, just a little sooner than I expected. Todd was very friendly and helpful when I approached him early in the day with questions and the disclaimer "I'm not looking to buy a car right now I just want to compare 2 models for future reference." When I returned to the sales floor later he was incredibly patient as I navigated a purchase I wasn't quite prepared for. Todd was very informative about the options I was considering, and really won the day (and the sale) when the specific vehicle he brought over for me to check out was basically my dream car. I saw him approach that "autumn green metallic" Forester Wilderness and I knew I didn't stand a chance at resisting! When I came to take possession of the car Todd enthusiastically went over all the bells and whistles with me so I could be confident driving off the lot. He even made sure to show me how to turn off the features I didn't want. There's more I could say but you get the idea. I also MUST shout out to Tina, Ellen, and Buddy in the service department. I'm so glad the new owners kept them on bc they're the heart of this place. Thanks Buddy for waiving the cost of the inspection repairs I came in for that were done before I realized I was getting a new car.

I have been a Subaru driver my entire life. I went to this dealership to trade-in my Subaru Impreza…read morefor a new Subaru and was met by one of the rudest salesperson I have ever met(Phil Fornica). He treated me like a child and was very unhelpful. At the end of the day, this ended up being a blessing in disguise because I now drive a Lexus and have never been happier. The service and reliability is much better than what I experienced with Subaru. I am a salesman myself and cannot believe how disrespectful and dismissive Phil was to a longstanding Subaru customer. I will never go back to Subaru after that negative experience!