Exception Customer Service by Andreas Thomsen, a sales representative of Romeo Ford of Kingston!…read more I explained to Andreas the type of car I was looking for. He went over and above the call of duty to find it, without me even asking him to do it, yet, fully knowing I would need to buy from a different dealership. Andreas' love for cars and seeing my enthusiasm for driving, proves that there are still great salesmen like him out there. I would hope Romeo auto group would find a way to give credit to Andreas for finding me the vehicle I've waited my whole life for!! Thanks again Andreas!

People by and large are decent, at least that's been my experience…read more Culture is a different dog. A 2.4 yelp rating at such a large auto group is a culture issue. Top down. 1-Had an appointment to sign final paperwork one week in advance. 6:49 AM day of appointment I get an email that my appointment has been moved to 11:00 to accommodate 4 other people. 2- I put $7000.00 down and then they charged me $138.xx for registration. That is all about maximizing their profit and me. 3- Truck had the sap all over it on delivery day. 4- started it up and rattle rattle rattle. Sales guy said it's nothing. It is something. Called BDC and Brittany was supposed to call me back (that was Thursday) Never called until Monday the 30th 4 days from my original call to BDC. I called service Saturday and talked to shevonne who informed me that she would reach out to BDC and then to an advisor. An advisor to fix the that you let me drive off your lot in??? 5- drive out from under the garage and once on the road I saw the chip on the glass. Went back and the salesman and the manager said it was repaired and how they stood by this guy's work but they also agreed that you could still feel pits in the glass. 2 Independent appraisals from glass shops told a different story. They graded the repair poor and I asked how much they'd charge me to fix it and they said you can't refill the cracks so I should just cross my fingers. I am angry beyond words. Based on multiple customer reviews and complaints, Romeo Auto Group has faced significant criticism regarding its business practices, with customers citing issues like long repair waits, unresponsiveness, and poor customer service. Several reviews describe experiences as "dishonest" and "unprofessional"

I leased my car here and I took it for service last week. I had an excellent experience with…read moreAriana. The service was fast and the communication was top notch. She's professional courteous and highly knowledgeable. I won't take my vehicles anywhere else.

Romeo Nissan is an amazing dealership. Always a great experience between service and sales…read more Everyone is so friendly and welcoming. I'll never use another dealership.

Well, Tasca CDJRF Kingston put the old adage that all car salesmen are thieves to pasture…read more From the initial conversation, Ossama made my experience TOP TIER. I live 2 hours away from Kingston and was on the hunt for a specific vehicle. I saw it and reached out to Tasca. Ossama called me and walked through the specifics of the vehicle. He was more than patient and expressed genuine concern for my situation. Fast forward, he kept me in the loop throughout the ENTIRE process, and went above and beyond to ensure that I got the vehicle that I wanted. He made sure that the vehicle was detailed and gassed up for my arrival. The entire team made me feel welcome, and like I and my business was important to them. If you are in the market for a vehicle, stop by or visit their website, you never know what you may find there. Additionally, they are one of dozens of Tasca dealerships. If Kingston doesn't have it they can check with the others to possibly find it. This is NOT a solicited review and is 100% factual and I fully recommend them.

I had the most amazing experience at Camping world. First, my salesman Sam was great! He was…read moreattentive an positive through the entire process! A real ANGEL! Joe, with finance was great! Our technician Richard was knowledgeable (and had an awesome tattoo!), and I signed all paperwork with Travis, who was super patient with my toddler. They knew I was a single mom of 3, working from home, homeschooling, etc. at a hectic time and went above and beyond. I would highly recommend Camping World to anyone. The team was amazing! Thank you so much! My kids and I will have a great summer because of you! (And ps, they deliver!) God Bless! Angela Midgley

I bought my camper 2 1/2 years ago and have had nothing and I mean nothing but problems ever since…read more I have repeatedly called the corporate office and filed a case against the Kingston camping world because of the never-ending issues. They literally sold me a lemon , but God forbid they take accountability for that instead they want you to pay out of your pocket for any work done even with the extended warranty, they had me purchase. I've had to replace my door three times on this camper. The plumbing has never been right. I have never been able to flush the Toilet, the water stays in the shower without draining, water pump never worked correctly etc., I called about the jack and hitch last fall and explained I parked it and it's just not right mind you I had to have my father re-drill bolts into the jack to hold it together or I would have had an accident driving it home. I called to have my camper repaired once again and I've been waiting months to get that appointment and Once again, I have to bring it there for yet another door replacement , the plumbing (which was never fixed from the start ) and the Jack (that I have had nonstop issues with and at this point is a big safety issue) . Lars in the service department has been horrible to work with . He lacks customer service big-time , I don't know why they would put him in such a role. He is insisting the camper has been in a collision! I have never ever had an accident with this camper, but because they don't want to admit fault that they sold me a Lemon, they instead want me to pay out-of-pocket or claim it through my personal insurance company! Lars even had the audacity to send me a statement that if the warranty does not cover what needs to be fixed, I will still have to pay a $500 fee for them just to look at the camper even though I have an extended warranty on the camper that I paid a lot of extra money for! They had the audacity to tell me that the camper jacks were mounted incorrectly. If they bother to use their brain cells, they would know I bought it like that! Why in the world would I mount the jacks ?? Please make it make sense. I opened a case with corporate on them and At this point, I am seeking legal council. I have had it with camping world. It's been 2 1/2 years of nonsense. You can never call and speak to the same employee because it's like a revolving door that everyone leaves and a new one steps in its place .

They outsource their work to mid Hudson motors, a small business full of incompetent mechanics…read more Took close to 2 weeks and 3 attempts on their part to get the sunroof fixed on the car I was buying from them, and now it's broken again, and they put the interior of my car together wrong so I had to take that to get fixed by someone else. And their mechanic put the backing plate to my wheel on backwards after replacing a wheel barring, and I'm the one who found out because they don't test drive vehicles after fixing them.

My used car developed a serious problem about a month after my warranty at Roberti's ran out. I…read morecalled them and they were fantastic. They went ahead and did the repair at cost, which saved me a heck of a lot of money. They are wonderful, friendly people and they went above and beyond in this case, since they really didn't have to do anything at all. All in all, my experience at Roberti's has been fantastic and I would definitely go back again when it's time for another car!

First, the positive - my husband likes a few of the parts/service guys, and we haven't had any…read moreissues with the service they've performed on our vehicle. Gotta say, unimpressed by the credit card surcharge. I disagree but understand at mom-and-pop restaurants/shops, but a CAR DEALERSHIP? I'm not encouraging anyone to bounce a check, but a bounced check fee is less than the credit card fee if you're spending a chunk of money - I was outraged. That just feels dirty - I'm spending thousands for repairs and you tack on 3%?! Get out. Checks or sacks of nickels, is how they'll get paid by me - if I return.

Don't honor their Toyota service contracts. Service what I paid to get serviced, not my problem how…read moremuch Toyota re-imburses you.

Great experience here. We were here twice on our summer vacation, once for a brake job, the other…read morefor inspection and the repair of our tail lights. Fast, courteous, professional service, competitively priced.

Honest, ethical, straight forward... all the things you never see in a car dealer. Nothing but…read morequality product from these guys.

I like using lia kingston honda for my car maintenance service BUT since my last oil change less…read morethan 5k miles ago, the next service i needed at 130k had been $429 and now less than 5k miles ago the fee is $629!. What a rip. Currently looking for a reputable shop to go to. So mad that i was told not to worry and do the 130k on my next visit! ( i was at 131k at the time!) Almost a 50% increase!

I went to Lia Honda of Kingston to service a Honda CR-V. I thought the interaction with the…read moreservice writer was great and the repairs were performed in a timely manner. I had a great experience with the dealership and thought their prices were reasonable. Everything has gone up in price across all aspects of life and people tend to always complain about car repairs. I was completely surprised to see the window into the shop and really feel that it shows the openness of the dealership and the staff. They aren't hiding anything and they are all working hard. I was completely satisfied with my interaction with the dealership and would recommend the dealership to anyone and everyone.

Never had particularly good experiences with this dealership, including the salesperson I bought my…read morecar from no call/no showing on the day he agreed to pick me up from a rental company, abandoning me there for 45 minutes, but today's service appointment prompted me to write a review. Firstly, the location for Hyundai's service was changed to the building next door, and no mention is made of that when scheduling an appointment, so you go to the normal location and are made to seem a fool and are told to go elsewhere. Fine I suppose, just a waste of time and patience. I came in for an oil change, and I learned that one of my lug nuts could be put back on my tyre and thus had to be replaced. Okay, that happens. 87 dollars?!?!? Why was my lug nut taken off for an oil change? Oh, so they could check my brakes. Not what I was here for. Needless to say, I'll be going elsewhere for service from now on. You're insane if you think I'd give this business another dollar for anything, be it a lug nut or a new vehicle. Stay away, seriously.

Untrustworthy lying used car salesman (read until the end)…read more I went there to check out a used car I had seen online. Made an appointment (easy). Changed the appointment last minute due to work (equally as easy). Once there, they got me in the car and i took it for a test-drive. There were no high-pressure tactics by the salesman. There were some issues with the car (rear camera not working, tires that were on the edge, and dodgy brakes) that I was told would cost about $3k to do and they would only do them if i wanted the vehicle. I was early in my search, but i really liked it, so i said yeah, I'll take it. Radio silence for the better part of 3 weeks and then I get a call that the vehicle is ready if i still want it, which I did, but in the meantime, the price has dropped twice on cargurus, the site where i originally saw the vehicle listed. When i tell my salesman that, he says cargurus is scambaiting people, and tons of dealers are suing them for false prices and that they've already offered me the best price they can. HOWEVER, the current price online is about $900 cheaper. After investigating it on my own, i discovered that not only does cargurus NOT set prices, but that Prestige actually paid money to have their vehicle come up on top as Sponsored. If you as a dealer care so little that you would tell such an easily disprovable lie, what other lies are you telling your customers? So now I'm left without a vehicle, and I'm the market for one AGAIN, thanks to Prestige. PS out of dozens of businesses I've rated around the world, never before have i rated a business 5 stars only to drop it to 1 star a few weeks later. PPS i have yet to receive my deposit back, I've had to file a claim through my credit card.

Trying to find a used car in today's market is a very trying task. It appears you cannot trust any…read moreof the dealerships you go into they all have hidden fees. We were at the point of giving up on finding my daughter a car but then I decided to reach out to Ashley at Romeo Chevy. They had the exact Jeep we were looking for and in the color we wanted. When asked about their fees Ashley said all they have is a $75 fee. So we decided to make the 2.5 hour drive to see what they had. Test drove the Jeep and a Ford Escape loved them both and my daughter picked the Compass. Sat with the business manager finalized the deal again no hidden fees. Since we were financing through our own bank we were going to have to come back to pick up the car. Ashley volunteered to deliver the car to us. She took that 2.5 hour drive and Romeo Chevy sent an additional car to ensure she had a ride back. Talk about going above and beyond. Will give them all my business going forward. Ashley and Romeo Chevrolet are amazing.

The worst service department ever...truck has been in four times for the same problem. They asked…read moreif the technician could take it home this weekend because it was supposed to rain (rain causes the problem) absolutely I said...well the truck never left his house from 10:30 am -4:00pm when it was raining the hardest... so basically he took my truck home for nothing