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    Tasca CDJRF

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    10 months ago

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    Romeo Ford of Kingston - Clean. AND Has A Water Fridge, Snacks & Other Treats To Choose From @ $0

    Romeo Ford of Kingston

    (56 reviews)

    Exception Customer Service by Andreas Thomsen, a sales representative of Romeo Ford of Kingston!…read more I explained to Andreas the type of car I was looking for. He went over and above the call of duty to find it, without me even asking him to do it, yet, fully knowing I would need to buy from a different dealership. Andreas' love for cars and seeing my enthusiasm for driving, proves that there are still great salesmen like him out there. I would hope Romeo auto group would find a way to give credit to Andreas for finding me the vehicle I've waited my whole life for!! Thanks again Andreas!

    People by and large are decent, at least that's been my experience…read more Culture is a different dog. A 2.4 yelp rating at such a large auto group is a culture issue. Top down. 1-Had an appointment to sign final paperwork one week in advance. 6:49 AM day of appointment I get an email that my appointment has been moved to 11:00 to accommodate 4 other people. 2- I put $7000.00 down and then they charged me $138.xx for registration. That is all about maximizing their profit and me. 3- Truck had the sap all over it on delivery day. 4- started it up and rattle rattle rattle. Sales guy said it's nothing. It is something. Called BDC and Brittany was supposed to call me back (that was Thursday) Never called until Monday the 30th 4 days from my original call to BDC. I called service Saturday and talked to shevonne who informed me that she would reach out to BDC and then to an advisor. An advisor to fix the that you let me drive off your lot in??? 5- drive out from under the garage and once on the road I saw the chip on the glass. Went back and the salesman and the manager said it was repaired and how they stood by this guy's work but they also agreed that you could still feel pits in the glass. 2 Independent appraisals from glass shops told a different story. They graded the repair poor and I asked how much they'd charge me to fix it and they said you can't refill the cracks so I should just cross my fingers. 6- while taking my old car to Middletown is part of a sale The auto stop start was engaged I pulled into a parking area so that my son could catch up and the car shuts off so when I saw him coming I went to restart it and all the dash lights were on every single dash light was on. Pushed the start button and nothing except a message about reserve fuel cell. Couple minutes later it started again and I was on my way but that was just one more surprise from the car that I was told was gone over with a fine tooth comb. I am angry beyond words. Based on multiple customer reviews and complaints, Romeo Auto Group has faced significant criticism regarding its business practices, with customers citing issues like long repair waits, unresponsiveness, and poor customer service. Several reviews describe experiences as "dishonest" and "unprofessional"

    Prestige Hyundai

    Prestige Hyundai

    (47 reviews)

    Never had particularly good experiences with this dealership, including the salesperson I bought my…read morecar from no call/no showing on the day he agreed to pick me up from a rental company, abandoning me there for 45 minutes, but today's service appointment prompted me to write a review. Firstly, the location for Hyundai's service was changed to the building next door, and no mention is made of that when scheduling an appointment, so you go to the normal location and are made to seem a fool and are told to go elsewhere. Fine I suppose, just a waste of time and patience. I came in for an oil change, and I learned that one of my lug nuts could be put back on my tyre and thus had to be replaced. Okay, that happens. 87 dollars?!?!? Why was my lug nut taken off for an oil change? Oh, so they could check my brakes. Not what I was here for. Needless to say, I'll be going elsewhere for service from now on. You're insane if you think I'd give this business another dollar for anything, be it a lug nut or a new vehicle. Stay away, seriously.

    Untrustworthy lying used car salesman (read until the end)…read more I went there to check out a used car I had seen online. Made an appointment (easy). Changed the appointment last minute due to work (equally as easy). Once there, they got me in the car and i took it for a test-drive. There were no high-pressure tactics by the salesman. There were some issues with the car (rear camera not working, tires that were on the edge, and dodgy brakes) that I was told would cost about $3k to do and they would only do them if i wanted the vehicle. I was early in my search, but i really liked it, so i said yeah, I'll take it. Radio silence for the better part of 3 weeks and then I get a call that the vehicle is ready if i still want it, which I did, but in the meantime, the price has dropped twice on cargurus, the site where i originally saw the vehicle listed. When i tell my salesman that, he says cargurus is scambaiting people, and tons of dealers are suing them for false prices and that they've already offered me the best price they can. HOWEVER, the current price online is about $900 cheaper. After investigating it on my own, i discovered that not only does cargurus NOT set prices, but that Prestige actually paid money to have their vehicle come up on top as Sponsored. If you as a dealer care so little that you would tell such an easily disprovable lie, what other lies are you telling your customers? So now I'm left without a vehicle, and I'm the market for one AGAIN, thanks to Prestige. PS out of dozens of businesses I've rated around the world, never before have i rated a business 5 stars only to drop it to 1 star a few weeks later. PPS i have yet to receive my deposit back, I've had to file a claim through my credit card.

    Tasca CDJRF - car_dealers - Updated May 2026

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