Always a great experience at HVC! Prompt, efficient and excellent customer service. Thanks to all…read morefor a seamless experience.

My whole family goes here. Always a great appearance when we go in. All staff are very friendly and…read morewelcoming.

Been going here for years and have never had a problem. Price is good and costco usually has a sale…read morefor their frames when you buy two or more.

Dr.Lu is not trusting, and shows he doesn't want to listen to my problems with my vision…read more He made me get eye surgery, which wasn't needed to fix my vision I was waiting for my contacts to be delivered at Costco, I needed only 2 free trial contacts, telling him I'll pay for them. My glasses are broken, I need to see for 2 days, to please help me. He told me no and to go somewhere else. If one of his family members, mother, grandparents, or father needed some contacts for an emergency like I do, would he tell them 'NO' ? I know he has extra, after getting an eye exam for contacts always be given a free trial of contacts. He's not honest, and not trusting!!! He always seems like he's in a hurry with the eye exam. I never see him wash his hands, use sanitizer wipes on the equipment after using.

The best in the area! The staff are extremely caring & helpful. I honestly love coming here! They…read moreare extremely honest & helpful when helping you pick your frames which is greatly appreciated. Dr. Myers is the sweetest!

Quality service. Modern testing and accurate prescription…read more Glasses came back thicker than what I am used to. But they fixed it. Very helpful staff.

I can't say enough good things about Gilroy Optometry and Dr. Tran…read more The eye exam was thorough and I felt that I got answers to my questions. Dr. Tran's assistant was organized and she made sure that I completed the forms correctly. Looking for a great doctor and staff? Give them a call at 408-848-9922!

The doctors attitude for one. She is very condescending and downright rude. She had me fighting…read moreback tears. Also she said that Costco wouldn't do a thin lens which she said I needed and that's not true. She actually scolded me for not getting a second opinion when I had Lasix surgery in 2015. I finally had to tell her that was many years ago and could we just move on. She also acted very irritated with me not understanding what she was actually saying to me. I'm so sorry that I'm not a doctor and do not understand medical terms! Also she really likes to brag about herself which I feel is very unethical. I will never return to this office nor will I ever recommend her. I guess maybe I should have seen a red flag when I called to make an appointment at 10:23 am and she could have seen me at 11 am. I made the appointment for 12:15 same day. Not very many patients???? I walked out of there shaking and doing everything I could to hold back the tears. Needless to say, I took my prescription to Costco and paid 1/3 of the price. If I could give zero stars I would!

**Do not come here if you want a contact lens rx for any other type of lens other than dailys!**…read more I came here since my rx expired and needed contacts. I have only ever worn bi weekly's and never been told my other doctors they were not safe. After my exams were done here, she told me to try daily's. I told her I would try them, but would most likely go back to bi weekly's since they are more cost effective. She ultimately told me they don't carry anything other than daily's but to try the daily's and if I don't like them to come back and she can fix the rx. I agreed but later that day they only sent my glasses rx and withheld my contacts rx. I called and they said they would not be able to give me the bi weekly rx. Had I known they were not going to allow me to get a bi weekly rx, I would have never done the exam with them! Be mindful of this before you book with them!! They ended up giving the rx as a "courtesy" but that was after days of trying to resolve this. They were also trying to charge me an extra "fee" because I didn't bring in my old prescription. But after I told them I purchased glasses through them, they were suddenly able to find the prescription in my file. I was also told I should buy drops and hard contacts. Just felt like a cash grab the whole time I was there. 2 stars bc front office staff was pleasant when I was in office! Wouldn't recommend...at all

I found the doctor to be very understanding and respectful while reviewing my symptoms. They took…read moretime to explain the treatment options and made sure I felt comfortable with the plan. The support staff was courteous and helped with all the paperwork efficiently.

Finding a doctor, ANY Doctor, since I moved here to the Monterey area has been a challenge. I found…read moreEye MD through a coworker. Turns out they're fantastic . I say this because I ended up having the eye surgery I've been putting off, well my whole life, by Dr. Philip Penrose. And I've had extremely good care since then. The staff is always is always nice. I highly recommend this location for any and all your eye needs. Nancy...@ the Ryan Ranch location was absolutely outstanding helping choose my new (expensive) glasses. Her attention to detail in helping me, eased the anguish at the cost, and when I went in to pick them up, she was such a perfectionist in making sure they fit perfectly on my face. My eye surgery was a success and I love this spot for excellent eye care.

Please stay away from Dr. She . She has terrible bed side manner and I did take her her advice with…read moremy glaucoma and she made my eyesight worst with the new eye drops she prescribed. I made another appointment with here about my concern then she keep pushing laser surgery on me know how uncomfortable I felt. I am switching Dr. ASAP . I miss Dr. Husted may he rest.in peace. He was my for 6 years.

I am a patient of Dr Richardson, and have nothing but superlatives to say about the experience. I…read morehad a serious case of cataracts at a relatively young age. I flunked my eye exam at the dmv which made it important to fix the problem quickly. After carefully explaining the process and choices, I was more than amazed with the results. "Let there be sight"! would be the obvious. Within minutes of surgery, I was able to see clearly, and with brilliant lights everywhere. Once the cataracts were removed, I was further grateful to find out that I had 20 20 vision in both eyes, and did not need reading glasses. I was told this is not always the case, but I would have been satisficed with anything close to normal. The process is somewhat complex but the results are perfect eye sight with minimal risks. The nurses were easy to work with and I now have amazing sight. Many thanks to Anthem/BC, Vantage Eye Center, Dr Zachery Richardson, Dr. Bakahti, and all the nurses at Cass Street, Ryan Ranch, and Salinas Surgery Center. Five Stars and a SNAP!!!!

When I called to book an appointment, I specifically stated that I have keratoconus, wear scleral…read morelenses, and was over due for contact lenses prescription update. I asked see someone who specializes in Keratoconus and Scleral lenses. I was told that would be possible. I arrive for my appointment and first thing is they make it abundantly clear (with tacky printed paper signs) that they DO NOT see patients without a co-pay. Receptionist was rude, but hey low wages and $6 gas, I get it. But at least get some professional signs. I forgot my wallet and was informed they don't see patients without a co-pay. Period. They don't take any form of digital payments. I was able to use my digital credit card's virtual card number for the $50 copay. I sat down and waited and waited min for my appointment. They had no problem giving plenty of attention to the vendors who came in after me. Two vendors were led back to see their physicians without haste and both appeared to come in unannounced. I finally get called back, with no apology for any delays. I've been treated better in a line at a night club. After initial question were gathered, I was informed that I was only scheduled for a basic eye exam and NOT anything related to getting my prescription updated (even though I specifically stated that when I called), I would have to come back and spend ANOTHER $50 to see a different doctor who does not specialize in Keratoconus, but handles prescriptions. Both of my previous experiences at optometrist both doctors who specialized in my eye disease were able to examine my eyes AND fit my scleral lens prescription. Here it seems they want to milk you for all they can, so book you for 2 separate appointments. They did cancel my appointment, but I wasted my time taking off work and going here to sit around in a waiting room with 1 bar of cell service. Avoid. The customer service is awful. They do a great job at making you feel like a number. But that's what you get in America where our healthcare is a luxury to be rationed. If you are going to rob people for co-pays at least get some decent wifi so we can browse the internet while we wait patiently for our rationed health care. Trust the one star reviews, Waste of time and overly expensive with bad attitudes. Go else where.

Dr. Matthews and his staff are simply amazing. He is intelligent, knowledgeable and caring, and…read morecomes with an acute sense of humor. Most doctors treat their patients as if they were on an assembly line. Dr. Matthews, though, goes considerably beyond what is expected, and actually listens and shows respect. I highly recommend him!

First time here and was kinda unsure what to expect but the visit went okay. The doctor checked on…read moremultiple things and explained a few things that I hadn't thought about before. Staff was nice enough and things were steady. Not amazing but good enough to return if needed.