We Shall See ! So Far, So Good !…read morePlaced Order For New Glasses. Very Courteous, and Efficient !

First ever eye exam (except for my license!) and I wasn't sure what to expect. It was a pleasant…read moreexperience-everyone made me feel comfortable, explained all of the details, and even helped me pick some cute frames. Paperwork was easy, cost was reasonable, insurance paid most of it.

Order at your own risk. I was able to receive a few pairs of very attractive eyewear that looked…read moregood on my face. They're plastic and they tend to only last a month or so before two pairs broke at their temples. Otherwise, refund shipping is not covered. I received two frames that were really not adult-sized but more child-like and I had to pay for the shipping to get a refund. I am not planning on ordering from ICU in the future.

Jessica helped me yesterday very nice lady and very professional. My first time in won't be my last.read more

I came to Hollister Optical Eyewear to have my glasses adjusted. Jessica was very friendly and…read morehelpful and repaired my glasses quickly and perfectly. A wonderful store here in Hollister. FYI, located at the end of the driveway off of Sunset Dr. as Google Maps gave me incorrect directions!

I've being going to Dr Pham since I was 8 years old and I love this doctor. He makes you feel so…read morewelcomed and is extremely kind. Makes you feel comfortable and relaxed. I usually hate going to any doctor appointments but whenever I need to get my eyes check I go directly to him. Makes going to get new glasses fun!

Been coming here for years!! Dr.Pham is the best in town…read morehands down. He's very knowledgeable & helpful with any eye care needs. I was sad because now that I got lasik eye surgery I don't really need to go to the eye doctor as often but he definitely deserves these 5 stars! Friendly & great staff! Thank u!

My family and I have been coming to Dr Pham for years. Never a problem. He has provided corrective…read morelenses to all four of us, and diabetic eye examinations for myself. I would not hesitate to recommend his services. And NO, his staff is never rude.

**This edit is due to the fact that I have know spoken to the Doctor who is a completely…read moreunderstanding practitioner and helped resolve the situation. If not for his staff I would have recommended this office to others** The fact that the receptionist at this office is completely rude is the reason for the 1 star rating. Maria has no empathy for the patients when a mistake occurred by the lab that they send glasses to get fitted for lenses. I my mom took frames that she had previously used to save money since her lenses were about $450, and the lab lost the glasses...and according to them it was a whole box that was lost. In speaking to Maria she told us to pick and new frames that would now have to be purchased at full price and did it really matter that they were lost since the frames were already used. So I asked to get a refund on the amount I paid for the lenses and she told me I would have to wait for the doctor (who she had previously told my mom was not in, but I called back in less than 5 min she told me she had just gone in with a patient). So I asked approximately what time the doctor would be back Maria's response was give me your number to which I responded I am at work so would like to know an approximate time so I could be available and one again her response was "your number" and we did this a few times until ultimately she hung up and I had to call back to inform her of the disconnect because I could not believe that she would have intentionally hung up on a paying customer, which it turns out she did do. The lack of empathy and caring Maria showed during this situation is completely baffling as she works in an industry where dealing with people and having at least some level of customer service etiquette is necessary.

I've been coming here for 3 years now and have no complaints. They're quick to see you, and you can…read moremake appointment online. Text reminders are sent for appointments. Wide variety of frames to choose from. Friendly staff, and Dr Shah is great. Routine exams are expedient but thorough. And great explanations for recommendations or eye updates. I see others complaining about pricing, but I have never been duped. Insurance coverage is transparent and they let you know portions of coverage. Frames are designer so they aren't cheap, but high in quality.

**Do not come here if you want a contact lens rx for any other type of lens other than dailys!**…read more I came here since my rx expired and needed contacts. I have only ever worn bi weekly's and never been told my other doctors they were not safe. After my exams were done here, she told me to try daily's. I told her I would try them, but would most likely go back to bi weekly's since they are more cost effective. She ultimately told me they don't carry anything other than daily's but to try the daily's and if I don't like them to come back and she can fix the rx. I agreed but later that day they only sent my glasses rx and withheld my contacts rx. I called and they said they would not be able to give me the bi weekly rx. Had I known they were not going to allow me to get a bi weekly rx, I would have never done the exam with them! Be mindful of this before you book with them!! They ended up giving the rx as a "courtesy" but that was after days of trying to resolve this. They were also trying to charge me an extra "fee" because I didn't bring in my old prescription. But after I told them I purchased glasses through them, they were suddenly able to find the prescription in my file. I was also told I should buy drops and hard contacts. Just felt like a cash grab the whole time I was there. 2 stars bc front office staff was pleasant when I was in office! Wouldn't recommend...at all

Dr Amin is gentle, nice, attentive. She listens to you and then explains in detail so you…read moreunderstand. She works with you for your needs

My first appointment with dr. Amin was amazing it was quick but in that small time I could feel how…read moremuch she cares about her patients. I feel like I found my new office. Everyone was so warm and inviting!

I made the appointment on Wednesday and was able to be seen the following week. My appointment was…read morefast and quick. By the time I completed my paperwork, Dr. Wolff was ready for me. He is very dedicated to his work and clients. He works fast and is very personable. Though his office looks a bit outdated, it is still very clean nonetheless, and looks like it is within COVID regulations. The receptionist is very kind.

I was told by another optometrist this business is closed, and the doctor is no longer seeing…read morepatients.

Unethical billing practices. On 12/6/2017 I went to Dr. Sharma for an routine eye exam. During my…read morevisit they asked for my insurance card. I gave it to them but told them it did not cover eye exams and I was going to pay out of pocket so I handed them my Visa and was charged $65. Two months later I get an invoice for $180 "Comprehensive eye exam" charges denied by my medical insurance. Why would they try to bill my insurance since I told them I didn't have it and when I had already paid them? I have gone round and round with the billing department, their reasoning is "why did you give them (the office) an insurance card" I thought it was to get my personal (HIPPA) info from. I had no idea they would try and charge me twice. This is really unfortunate as Dr. Sharma is a professional and a good doctor, however the staff and billing practices will end up getting this office into a lot of trouble.

Sharma did a fantastic job with my recent cosmetic procedures. I have spent most of my years…read moreoutside without the use of sunscreen causing extensive sun damage, spots and wrinkles. Dr. Sharma performed chemical peels, lip fillers and laser hair removal--all of which have helped me look years younger!! Her kind, gentle manner, along with her medical expertise, made me so comfortable with these procedures. I have received numerous compliments on my skin and face and cannot recommend her enough!!