10 years latter still excellent eye care and customer service. The tech/assistant Isa very professional with a calm demeanor. read more

Robert Turcios, OD - Dr. Bob doing an eye exam. He is excellent with kids. - Optometrists Near Me - Pleasant Hill, California

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No other optometrist was able to tell me if my nerves showed signs of glaucoma except Dr. Turcios. This is a great concern because both my mom and older sister have glaucoma. He definitively told me although I have a weird nerve (as I called it) it is not glaucoma. Whew! But added that doesn't mean you might not get it so continue to eat well and stay fit. Then he taught me about glaucoma. He keeps updated on information and it shows in the care he gives his patients. I tried another local optometrist and found differences. So Im back with Dr Turcios to stay. His schedule is a little full but if you want a truly caring, knowledgeable optometrist then he is definitely worth the wait. read more

Dr. Huang is the best! She handled us with care! Nicole also was fantastic. She was patient waiting for us since we have to choose our glasses and answered all our questions.We are very satisfied and happy customers. read more

I saw Dr. Turcios for the first time today. He was kind, friendly, informative, and definitely put me at ease. I switched my optometrist because I have early stage cataracts and my night vision is affected. I wanted a second opinion on the diagnosis of the cataracts. Dr. Turcios was informative and honest and impressed me as being a real down to earth guy. I would highly recommend him. His staff is knowledgeable, engaging, and equally friendly. I never thought I would have had such a great experience at an eye doctors office, but I sure did today! read more

This might just be the greatest optometrist in America... Last night I scratched my cornea in my left eye while removing my contacts. I called today on the off-chance that they would have an available appointment and be able to fit me in. I am new to the Bay Area and hadn't found an eye dr yet. They told me that normally they didn't see new patients for eye problems, but they went ahead and found a time for me to come in today and get checked out. Let me tell you, I appreciated this SO much! I have amblyopia (lazy eye) in my right, non-scratched, eye. I have very very minimal vision in my bad (right) eye, so I need to protect my good (left) eye at all costs. A scratched cornea may not be a super huge deal for another person, but for me it could mean the difference between being able to see and being legally blind. I cannot express how much I appreciate being fit in the schedule on the same day! (I didn't even tell them any of this over the phone, they found me an appt without this knowledge. They rock!) The office is beautiful and up to date. The doctor was thorough and made sure to check everything out. He also suggested that when I come back in a week for a check up that they go ahead and do my annual exam as well. AWESOME! I was planning on sticking with this place anyway, and I was super happy that he suggested doing my exam as well when I come back. I'll be recommending this place to everyone! read more

Showed up for my 1:30p appointment at 1:25pm. The young lady acknowledged me and I signed in. After listening to all of the front staff gossip and giggle for twenty minutes, I approached the front desk again and inquired about the hold up. She went back to speak with the doctor and came back to tell me it would be another 20 minutes. At that point she asked if I wanted to reschedule. She could have checked at 1:35p to see what the hold up was, but she was too much involved in her private conversation that wasn't so private and frankly unprofessional. Instead, I had to remind her that I was there and that my appointment was 20 minutes ago! Ever since the staff changes, this place has gone down hill. I left and I'm never going back. read more

My 6 year old was having vision problems. I wanted to make sure he was seen by an eye doctor with experience with children so I took him to Dr. Robert Turcios at Advanced Eyecare Optometry based on the Yelp reviews and the fact that he is a VSP provider. It was a fantastic experience for my son, who ended up needing glasses. Dr. Turcious was very thorough, which I felt was important being that my son is so young, I wanted to make sure he was given an accurate diagnosis and eye glass prescription. He was very friendly and engaging and my son honestly enjoyed the whole process. The experience was so positive my husband and I are both changing eye doctors. They had a fantastic assortment of children's and adult glasses. Something I was also concerned with for a 6 year old boy. We had plenty of options that we all liked, which was nice. They also offer sports glasses should those be needed in the future. The entire staff was efficient and helpful. read more

I have been a patient of Dr. Turcios for over 25 years which should tell you all you need to know about the quality of care he provides and the professionalism of his staff. He uses a ton of technology in his office which makes me completely confident that he can completely assess the overall health of my eyes, but he does not let the technology substitute for what we all want in a medical professional - good "bedside manner". He takes all the time I need to explain what is going on with my eyesight every visit and his staff are great in terms of efficiently moving me through the appointment and getting me squared away with any glasses I might need. Not only do I trust him with my eyesight, but I also trust him with the eyesight of my wife and kids. Dr. Turcios is at the top of my list for any service relationship - medical, professional, home - that I have ever had and I highly recommend him to anyone looking for the best in eye care. read more

THE BEST!!!! Dr. Turcios and his staff are awesome! Very friendly and courteous. A warm and caring office atmosphere. I used to be a patient of his late father Dr. Turcios Sr. I would recommend you go and visit the new office. Thank Dr. for following in your dad's footstep. YOU GUYS ARE GREAT!!!!! read more

Robert Turcios, OD - Front desk - Optometrists Near Me - Pleasant Hill, California

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Advanced Eyecare Optometry is a great office. I've seen Dr. Qazi and a doc that I believe no longer works there. Both were very professional and kind. I have not yet seen Dr. Turcios. The reception/tech staff is also wonderful! Thanks to Daisy, Kira, and the whole gang of ladies that helped me pick my last pair of glasses the other day. Everyone makes you feel incredibly welcome. AND they rushed my glasses on short notice before my trip. Thank you!! read more

I've been going to Dr. Turcios for a dozen or more years and he is the absolute best! Caring, thorough, professional, personable - and the staff goes above and beyond to make sure you are satisfied. Because I am 'hard' on my glasses, twice now I have scratched the lenses, and they were replaced right away for no charge, no questions asked. read more

Went to Advanced Eyecare Optometry to see Dr. Robert Turcios for the first time yesterday. I felt very comfortable. the staff was very friendly and the office is very clean. They have a great selection to choose from and Dr. Turcios was very kind and professional. He wasn't trying to sell me on anything the I didn't need and was very pleasant to speak with. I am very happy I finally found an optometrist I like. read more

Really cannot say enough about how excellent the service has been at Advanced Eyecare Optometry over the 14 years we have been getting our eyes examined there. Dr. Turcios is the best optometrist ever and his staff is so friendly, supportive and informative. For routine exams or emergency needs (as they accommodated us when my son was injured last year) they have always been there for us. Office equipment is state of the art and Dr. Turcios walks you through the exam with courtesy, respect and shares information throughout the process so that you have all the relevant details of your diagnosis or results. Staff has always been efficient and helpful but have to say a word about Ellie who answers the phone and greets patients as they arrive: she is awesome! She makes you feel that you are truly valued as a patient and you experience genuine caring before you have even met Dr. Turcios. I wouldn't bring my family anywhere else for eye care! read more

Dr Robert Turcios is a very professional and kind optometrist, however i was not very pleased with the rest of the front staff, very disorganized and not detail oriented. read more

My first time at the office. Front Desk ladies were not very helpful, they seemed as if they were unsure of the information I provided them, I had called previously before going to my appointment and spoke with Daisy. I informed her I will be on my lunch and was on a time schedule & would be choosing frames another day. Front Desk ladies up front were telling me I will have to do that same day (being a bit rude). Daisy comes to the rescue and lets them know she already had spoken to me and is aware of my time schedule, she handled it from there. I did tell her I was interested in a particular pair of frames. Now she went ABOVE AND BEYOND her scope to help me find the pair of FRAMES I was on the hunt for. Daisy went out of her way to text her Gucci representative to ask her if they had the frames I was interested in,( she did not have to do that but she took initiative to do so). As well as Doctor Robert, he explained every step of the process he was doing. I have had surgery on my Right eye he explained what we can do from there to better my sight and let me tell you he explained in a way that I understood, no gimmes. Also beneficiary to me not to his pocket that is SATISFYING A PATIENT, not seeing a patient as a big money sign. Therefore I highly recommend you to take a visit to Dr. Robert, he truly cares for his patients, and genuinely wants to help them. read more

Dr. Turcios is a superior optometrist for several reasons. He has state- of-the-art equipment and performed several tests on my eyes not performed by other optometrists. He is knowledgeable, friendly, and on time. He is a perfectionist, seeing me several times until we got my contact lens prescription exactly right. Also, he is honest, telling my husband that he does not yet need prescription reading glasses, but can use the store-bought variety. Since he sells glasses, he talked himself out of whatever profit he would have made on that pair. In addition, he appears to be a thoughtful employer and a kind person. My husband and I were his last patients on Christmas eve. Although I needed to order glasses, he said he needed to let his staff go, so I went to another place, open later, to order my pair. He has my highest recommendation. read more

Advanced Eyecare Optometry is Great! I have been going to them for a couple years. The past December I went in for my yearly checkup. I was having vision issues on my left side. When I mentioned this to Dr. Turcios, he performed additional tests and determined that I had lost a large portion of my vision on my left side. He said that this type of loss is usually due to a neurological issue such as a tumor, stroke, etc. and that I should talk to my primary doctor. I did and found out that I had several tumors in my brain caused by skin cancer I had 12 years ago. I had surgery and Immunotherapy drug treatment and my tumors have shrunk and even disappearing. If it wasn't for Dr. Turcios and his professionalism, I may not of caught this until it was to late. I credit him for saving my life. Do not hesitate going to them. They do a complete exam and provide great service. read more

They were very nice to me and my 1 year old son during my appointment as a new patient. I even had to come back because I realized I paid my copay with a wrong credit card (I needed to use my HSA medical credit card) and they were super cool about it and even gave my son a little toy to play with. Very professional and sweet staff! I got to choose some new sunglasses too, from their great collection! read more

I purchased and serviced my prescription readers with these guys.... over the last years, they've been very courteous and efficient and I would recommend them. read more

FABULOUS DOCTOR AND OFFICE STAFF!!! I have some serious eye conditions and no eye doctor has ever been more thorough than Dr Turcios. He explained everything to me in a very caring way. I now have the best vision with my new glasses that I've ever had and thanks to great recommendations from Ellie and Janet I look great in those gasses! read more

Dr. Turcios and his staff are amazing. I take my mother-in-law to him as well, and she is 97, and she also appreciates all who work there. They are kind and compassionate. They also accept Care Credit which allows you to purchase your glasses on time at no interest. Great place for eye care. read more

I am an adult who only started wearing corrective lenses 5 yrs ago so needless to say...not a fan of wearing glasses. I ended up going through another Optometrist in Walnut Creek for several years and was fitted "incorrectly" for contact lenses. I thought I would never be able to wear contacts comfortably...that was until I went to Dr. Turcios. I felt spoiled after going to him and thought I was blessed to have stumbled upon such a great eye doctor. He really took alot of time with me and is a super cool laid back guy. I went back several times until we found the perfect fit of contact lenses. What a difference! I guess it took me a while to figure out that quality care requires experienced qualified professionals who actually care about their patients and take pride in their profession. Great work Dr. Turcios! I will tell a friend:) read more

I've been a patient of Dr. Turcios for about 7 years now and I've always been very pleased with the entire process - appointment set up, visit, exam, eye wear selection. Everyone I've dealt with has been very helpful and knowledgeable. read more

What a joke! My 2 year old nephew was in need of glasses to correct ambylotia and esotropia in hope of avoiding surgery. Keen to seek out a highly recommended optometrist, my sister used yelp! However, her experience has been nothing short of a nightmare. First glasses were simply not suitable for a toddler and the second pair just don't fit!! The result is that she has been told she has to pay over $200 to get a replacement. This is negligent and careless treatment of a very young child. read more

Excellent doctor. Very thorough, honest, and explains everything. I have been going to Dr. Turcios for years and will not trust my eyes to anyone else. He's the best. read more

Been a patient for 18? years and he's done a great job. Last visit one of his staff went 'above & beyond' and checked my coverage thru my wife's plan as my plan didn't cover new lenses this year. so I've got new lenses with the changed prescription. Would have been a royal PIA getting by with old prescription, WHEW. Bob read more

25 years ago, my doctor recommended Dr. Turcios, and I've been a client at his office, Advanced Eyecare, exclusively ever since. He's a fantastic optometrist with a wealth of expertise, and he's an all-around great guy. I've also worked with one of his associates, Dr. Qazi, whom I also highly recommend. At Advanced Eyecare, have complete confidence that my eyes are in the best care. In the front office is a friendly, experienced group of opticians ready to help with frames. They spend time with each client and seem to make everybody feel like they're the only one there. I have worked mostly with Daisy over the past few years. She's an outgoing, dedicated, and talented optician with a keen eye for color, shape, and style. Because they have a large staff of optometrists and opticians, you never feel rushed, and there's never a lengthy wait time. This is a business that deserves your business! read more