Very quick service and the employees are very nice. The oil change price for full synthetic was…read moreexpensive, but the price was comparable to other places in the area.

I am so glad I finally stopped in to this Valvoline Express. It actually is in fact express and the…read moreentire appointment was under 20 minutes. The staff were incredibly prompt, professional, and polite. The service prices were reasonable and they easily allowed the use of company coupons. They also offered a free car wash coupon which was a nice bonus. This Valvoline express is also on the the same property as the triple play car wash and gas station so this is a one stop shop for all of your basic car needs. I would highly recommend this business to others.

One time I got an oil change and they actually didn't put oil in my car.... Really! Yes my car…read morestarted making strange sounds two weeks later and took it to a shop they said I had no oils in my car. And there was no oil leak! Strange right, never going there again

I would give this place 0 stars if it were an option. Had my oil changed here a few times. The last…read moretime they torqued the oil filter housing too tight and caused a leak. Prior to this oil change, I had no leaks. Post oil change, I notice a few huge oil spots in the driveway. I brought it to them to look at and was told it was the oil pan gasket. I asked for suggestions on where to take it. They suggested Sorels garage and gave me the address. I took it there and they put a UV dye in so they could see where the leak was coming from. I returned to Sorels for them to look at it and it's not the oil pan gasket, but the oil filter housing. Back and forth with Valvoline who keeps insisting it's the oil pan gasket even though I show Morgan (the manager) video of it leaking from above that point. File a claim with corporate. Fast forward to today after the housing was replaced and over $400 spent on said repair and they tell me the video was reviewed, my claim was denied, but they will pay half. Nope, they will pay 100% of the repair because there was NO oil leak prior to that last oil change. DONT GO HERE. First they tell me it's not the filter, then it was the filter and the oil pan gasket, then I bring it back after the repair and they acknowledge it's no longer leaking and they denied my claim but we will pay half. If they weren't in the wrong why would they offer to pay half? Because they are in the wrong and they F'd up my vehicle, now the area manager call me back. I will probably make the news because I will be back there tomorrow on the sidewalk telling all customers that pull in there NOT to get their oil changed there.

I took my Honda Element to this place years ago to get the head fixed. I waited almost a month for…read moreit which was OK since I had another I could drive. The experience was good but not over the top. I called today to get prices and the guy on the phone was pretty rude. I'll never go to this place again. B&C Auto in Norwich are cheaper and have very good people skills.

Kept my jeep for two months to charge me $317 to do nothing. Battery drain was the issue and I had…read moreto jump the jeep with my wife to get it started, owner screwed outta the parking lot when I approached him. Today I had it out with the owner and his son who could prove nothing of what they say they did when I asked them and I confronted them that they never even touched my car at all. Then I demanded my money back. Thats when they threatened to call the police. Goin to court now,

As a parent, when your child is away at school and has car trouble, you worry about finding a…read moretrustworthy repair shop. Let me tell you, Wakefield Auto is exactly that. Gabe and Zach were outstanding. My daughter's car was towed in over the weekend, I even got a response from Gabe on Yelp Chat at 11 PM on Saturday night!and by Monday, they quickly identified the issue--a disconnected fuel line from a previous repair back home. They communicated right away, fixed it efficiently, and charged only for labor. Most importantly, I never felt like we'd get taken advantage of. Wakefield Auto and Gabe is a shop you can trust--even from 5 hours away.

My car had a panel hanging underneath, and they took me right away , they did a great job, and the…read moreprice was reasonable

Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

I had one good experience here then 2 bad ones. I stopped by to get an oil change and the staff…read more All of them were too busy they were hanging a sign. Today I tried again and there was an oil reclamation truck blocking all the bays and no staff around to see about going in another way. I'm glad I'm not an owner or investor.

Went to get emission testing done. Was supposed to be open at 8am. at 8:30am the place was still…read moreclosed.

I went in with a 2019 Honda Civic. I needed a simple oil change and a new battery. At the end I was…read morecharged $244. I looked at the print out. Only the battery was replaced, no oil change! I stated I thought that was a lot of $$ for just a battery change (I looked on-line and $135-$150 is the price for a standard car at a service station) I reluctantly walked away. Once in my car, the whole computer system was dinging and buzzing. They did not reset my system and it was giving me warnings for almost every part of the car!! I will never go back. Typical treatment of a single woman. Overcharge, with a very lame explanation. "Our batteries are much better than WalMart batteries." Also, the mechanic had to have seen that he messed up my whole computer system as he drove it out of the garage!! Very unprofessional. I'm at another service station getting the oil changed as I write this.

I really enjoy being a customer here. Always feel welcome, Service is amazing and staff is very…read morecourteous and professional. Establishment is clean and inviting

For the first time in years, Sullivan Tire in Sturbridge is the first place I found I could trust…read morecompletely. The front office team and manager are the best. And I say that as an old retired mechanic and service manager.

I'm happy to be the first one to review this garage! I've always been weary of repair shops: if you…read moreget too complacent all too often it will end with you getting the short end of the stick and getting screwed into things you don't really need. This place is family owned and it is very refreshing to see this. They are very upfront and honest with you regarding things that you need and what you can do without. Also, they are upfront about pricing as well. I have only gotten an oil change with them so far, but it was enough of an experience to write a positive review. They asked me if I had any concerns and I just asked about my brakes and they had no problem checking them out and telling me that they were just fine for now, as well as giving me a time and cost estimate of when they would likely need to be replaced! I feel very comfortable with their advice and service, which is a great thing when your car is being worked on. They are very quick as well. I was in and out in less than 30 minutes being a first time customer for an oil change. I highly recommend this shop! Thanks for the awesome service guys, I will be back!

There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

Good tires at a good price. Staff obviously focused on customer service, especially Terry the…read moremanager.

14 Nov2025 had appointment and showed up on time to find the door locked with the usual sign saying…read moreclosed 12-1, mind you it was not even 10 lol walk all the way around the building to go to the inside desk and find out I can't get my battery installed that I only bought there because of free installation, and the reason is that they only had 2 people show up to work. You aren't going to put my battery in because you don't pay people enough to come to work!