I'm happy to be the first one to review this garage! I've always been weary of repair shops: if you…read moreget too complacent all too often it will end with you getting the short end of the stick and getting screwed into things you don't really need. This place is family owned and it is very refreshing to see this. They are very upfront and honest with you regarding things that you need and what you can do without. Also, they are upfront about pricing as well. I have only gotten an oil change with them so far, but it was enough of an experience to write a positive review. They asked me if I had any concerns and I just asked about my brakes and they had no problem checking them out and telling me that they were just fine for now, as well as giving me a time and cost estimate of when they would likely need to be replaced! I feel very comfortable with their advice and service, which is a great thing when your car is being worked on. They are very quick as well. I was in and out in less than 30 minutes being a first time customer for an oil change. I highly recommend this shop! Thanks for the awesome service guys, I will be back!

I needed a repair shop to fix my car. I moved here from Mass 3 yrs ago and didn't need one til now…read more I was referred to Ed's and he was great. Did the job efficiently, quickly, and save me money. The "little guy" always comes thru in a pinch. They are GREAT!

Any problems my car can come up with, the brothers solve. Always a smile. Only fix what needs to be…read morefixed. Trust both cars to Ed's for any services.

Fantastic shop that came recommended by a "car guy" friend. Dropped my GMC Sierra off on a Monday…read moremorning 10AM after speaking with the shop as my transmission was failing. I was called Tuesday morning stating my truck was done! Fair price, transmission warrantied using only GM parts and upgraded the problem parts, and literally done in less than a day. Highly recommend

Mike Smiths Transmissions has provided excellent service for the Honda and Mazda. His diagnosis is…read moreprecise, his mechanicss are top drawer and the shop floor very clean and well-ordered. Mike has even established a separate operation rebuilding transmission units to specifications that were not met by a regional transmission company. We are four miles from the shop and get rides home when neccessary. Mike Smith's is a five-star auto repair shop.

I bought a Honda Acty from Jesse at BMB and It was the easiest and most friendly automobile…read moretransaction I've ever experienced. I was nervous about buying a Kei truck, but Jesse walked me through the positives and negatives of owning one of these awesome trucks. Thanks so much for the great experience Jesse!

stopped in last week and spoke with Jesse. from start to finish of buying my new mini. Jesse is…read morevery knowledgeable and professional. He took very good care of me and would recommend him if you are interested in a minI. Thanks for all your help.

Thank you Karla for easy communication! Such a super easy…read moreand convenient process and was smooth picking up my vehicle. Their tow trucks are labeled and the driver was respectful and ontime. I would highly recommend!

My experience at full speed garage was all but good, Matt and Kenny screwed me over . I'm a…read more23-year-old mentally challeged adult on disability and a fixed income, I don't have money to waste on car repairs and I made very clear that point when I purchased this car from them I spent almost Seven Grand and the thing is rotted out and wasted from the day I drove it away, it fell apart within 2 miles ofleaving the shop, the drivers brake line broke and tore my CV joint I brought it back to them knowing it was not under any implied warranty, they fixed it for free which was unexpected and I appreciated that nonetheless. When it came to fixing the suspension system of my car Matt wanted nothing to do with it and pointed me to T&S Auto up the road where THOSE PEOPLE only talked me up in price and burned me. Now i cannot find any parts to replace my rotten brake system or suspension as not even hyundai of america stocks these parts anymore. I got seriously screwed over by these guys dont ever buy a car from them. And dont get work done here either. They'll also burn you there too.

Dayville Garage has no qualified mechanic on duty... I learned it the hard way. They will keep…read morecharging you "Top Dollar" rates for parts and labor and then turn around and give you a One Star Service Quality using automotive parts that "wear out" way too prematurely as compared to industry standards. I am wondering if this is what keeps customers coming back in to their garage for more "Top Dollar" service, year after year?

There are not enough stars…read more I took my overheating car to four other places, two of whom took my $ and had nothing to say, one of whom told me to sell, that it wasn't worth it. These guys though just straight up gave me another 100,000 miles worth of car, decent and honest and skilled. That's Dale and Bob.

I am new to the area and needed an oil change, so I went here. The people are so nice and helpful…read morethat I have been going there ever since. Pricing was very reasonable in comparison to other places. They have replaced my taillights, fixed my muffler and when we ran over a deer, well they fixed all that was broken. I highly recommend Mark and his team. He is honest and very knowledgeable.

Mark is an honest and knowledgeable gentleman who has been providing 5-star service for our…read morefamily's vehicles for more than 20 years.I have repeatedly recommended him to people looking for someone they can trust to help with their automotive problems.

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

Super fast service at an affordable price. Called a few days ahead as I had to get a last minute…read moreoil change and they accommodated my request despite their busy schedule. I was very happy with the service and they even filled the tires and windshield fluid no extra cost!

Roll on in to Travelers Shell as they are the best!…read more I have been going here since my early 20's. just say next year I will be 50 yrs old. I can't complain, Mark and Bob, Daryl and all the mechanics are truly great people And have truly great service!!!

To this point I've had a terrible experience with Vachon Ford, particularly my salesman Robert…read more"Bob" Warning and their finance manager Christopher Stockert. Back in February we traveled from Maryland to Connecticut to purchase a low mileage 2010 Ford Expedition, the sale seemed to go smoothly but during signing the paperwork their sales manager took it upon himself to move forward with going through a 3rd party company they use for out of state purchases, inspections, taxes, tags, title and registration vs. taking care of the inspection, taxes, tags and title when I got back to Maryland myself. He said the company handles their out of state sales, makes the process simple and my tags and registration would come in the mail. I asked if he was sure Maryland participated in that system, if they would accept the Connecticut inspection, he said yes. (It was a Saturday afternoon, no way for me to confirm, so I took his word for it) A couple of weeks go by I reached out to my salesman Robert "Bob" Warning for a status update on my tags, low and behold I'm told that Maryland doesn't accept Connecticut's inspection, so I would have to have it inspected in Maryland. Bob said that Chris said they would reimburse me for the inspection. While that seems like a small bump in the road, I told them I just spent $350 on having my windows tinted because they told me the inspection was taken care of and Maryland won't pass it with the tint (I need it for light sensitivity with my eyes), I would have to have it removed and reinstalled, which means I'd have to pay all of that money again. After going back and forth with Bob and Chris, we agreed that they would reimburse me for the inspection ($87.58) and $150 toward the windows being re-tinted as long as I sent them the receipts. I emailed the receipt for the Maryland State inspection on 3/22/21 and the receipt for the window tint on 4/2/21. When I finally received the tags, they had sent them to the wrong address, thank God the neighbor that received them was honest and brought them to my house. As of today, I still haven't received my reimbursement for either receipt, I have contacted Bob numerous times by phone and text messaging and I keep getting the same response, he'll talk to Chris and get it taken care of. I've talked to Chris a couple of times, he said he has sent the request "upstairs" doesn't know why it hasn't been taken care of. I talked to him (Chris) again this past Wednesday and he said he's just going to pay me out of his pocket and he'll get the dealership to reimburse him (Yeah, sounded strange to me too), but we agreed he was going to send it via PayPal, took my PayPal info and said he'd call his wife and send it over. It's been two days, still haven't received it. At this point all of this just seems like they're trying to frustrate me to the point that I'll just give up, while $237.58 might not seem like a lot of money to a car dealership, a finance manager and a salesman, but it is to me. I'm disabled now, on disability and when you still have a wife and 3 kids to take care of, every penny counts!

I had a particular vehicle that I was searching for (a white 2017 Ford Explorer Sport) and had…read morevisited 8 dealerships over a span of about 1.5 months. I wanted low mileage, with a clean interior and exterior - but I also wanted a fair price. Being that it was the end of 2020, it was harder to find this, as most of the 2017 leases were bought up earlier in the year. I went into the searching and buying process expecting honest, professional, and respectful service. I'll share that dealing with all those other dealerships was frustrating and wore on my patience, but definitely helped me feel confident in my decision to do business with Vachon GMC Cadillac in Putnam, CT! Jim (sales) and Mike (manager) were fantastic. Jim was really friendly and took the edge off the buying process with his conversation. He was honest (admitted that he obviously wanted to make the sale) but didn't apply a lot of pressure and kept it respectful. Not once did he "honey" or "sweetie" me, or act like I was being too picky. When I took it for a test drive, I noted that it didn't sound like it should - that something didn't feel right. They brought it right into the shop to check it out and figured out that one of the tires was slightly unbalanced. They had me take it for another drive after that and it drove like a dream. I pointed out that it looked like one of the roof rails needed a fix and they immediately submitted an order to replace the part. On the day that we came to pick up the vehicle, there was now a chip in the windshield, so they made an appointment for me to come back in a week to have the windshield fixed and the roof rail replaced. Everything was handled perfectly and for the first time in my life, I LOVE my vehicle!! Very pleased with my purchase and my experience at this dealership. Highly recommend reaching out to Jim at Vachon GMC Cadillac if they've got what you're looking for!