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    Road Runner Express

    5.0 (1 review)

    Services - Road Runner Express

    Appliance repair

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    1 year ago

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    GREENTEK

    GREENTEK

    (208 reviews)

    ***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

    *Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

    Alberto's Appliances

    Alberto's Appliances

    (141 reviews)

    Southeast Austin

    I am a young mom, and moved to our own place with my partner, that had no wager or dryer, I was so…read morestressed! Washing clothes by hand for the first few months due to not having credit and assuming (albertos's appliances) would been high credit to be financed I didn't even bother, until i finally said "what the heck, you can't lose from trying" so I did just that I called and asked what's the requirements for getting a washer and dryer set though financing, and said "we go though credit, but we also get people accepted who have 0 credit" I was still is disbelief thinking i wouldn't get any money financed..... AND boom I was accepted for 2,700$ in financing! I was in such shock, I went to there store of Todd road, picked out the set I wanted and they delivered to my home the same week of for a 50$ and that included installing and delivery! (I did had to buy the equipment to stack the washer and dryer separately on Amazon) I also put a down payment which wasn't necessary. But thanks to this company I was able to do everything is such an easy process! With 30 day repair warranty for a used washer and dryer! (I do recommend having some money down due to the high interest rate after the 3/4 months pay period.) 10/10 would recommend this company and I will be coming back for future purchases. Washer set was 600$

    Dealing with Alberto's is night and day from doing business with the big box stores. I won't go…read moreinto the nightmare I had with one of the box stores. But Alberto's has been a DREAM. They answer the phone! You talk with a human! And they are all so very hospitable and helpful. They even hooked up the washer I was looking at so I could see how quiet it was. Wow! Delivery, the same. Very helpful hints given about monthly cleaning of the machine that I'd never heard of before. So far, I could not be happier with the service from Alberto's. Not to mention, I paid half of what I had paid for at the big store (got my money back from the big store).

    Road Runner Express - homeappliancerepair - Updated May 2026

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