Tony was very responsive to my phone call and to my text--he was clear about the possibilities of…read morerepairing my washing machine but also honest. It took him minutes--he explained what was wrong with my machine, fixed it, and then let me know that i might have other troubles in the future. Tony was professional, quick and thorough. I would gladly call him again for any appliance issues.

Tony is seriously the best. I've been using him for over 10 years across multiple rental properties…read moreand my own homes, and I wouldn't call anyone else for appliance repair. He's quick, efficient, responsive, extremely knowledgeable, and always gets the job done right. I refer Tony to everyone I know, and without fail, they end up thanking me for the recommendation. It's rare to find someone this reliable and consistently good at what they do. Highly recommend Tony Appliance Repair.

Eugene reached out very quickly and was able to come have a look at our washing machine the same…read moreday. He spent a lot of time and concluded that it needed a new clutch. A couple days later he came to install it but after a long while trying different things, he concluded it was likely a transmission problem. He was very honest and explained that it wouldn't be worth the repair since you can buy a new washer for a similar price. We paid him a service fee (which could have been applied if we decided to do the repair) but he was nice enough to not charge us for the extra time he spent, so we very much appreciated it. And for anyone out there that might be reading this and thinking maybe he wasn't thorough, he really was! And we never got a bad vibe. Our long time appliance repair technician came out a few days after as a courtesy (Thank you Tyler if you see this!) who we have trusted for several years, and confirmed it's not worth fixing. Anyway, I definitely would recommend Eugene. He was prompt, friendly, thorough and honest. Thank you!

Love these guys. They are my go to solution for keeping ancient appliances alive long past their…read moreuse by date has passed. Latest fix was a Kenmore dryer from the second Clinton administration

Started off great with the technician he sent to inspect the problem. I have sent a few messages…read moreresponding to his initial bid that he sent, but he hasn't responded to them with a yes, no, or anything. This review is fairly earned based on the lack of response, so I'm purely writing based on that. If they can show where they responded, happy to take it down.

I had an excellent experience with Four Needs. From start to finish, Carlo's communication was…read moretop-notch -- a rarity with many companies I've dealt with recently. On the repair side, Roger was outstanding. You could immediately tell he's incredibly mechanically inclined. Even though he'd never worked on our specific brand and model of range hood, he quickly figured out how to disassemble it and install the new motor -- something that would have taken me far longer to troubleshoot on my own and hours watching YouTube Videos. He worked efficiently and made a point to clean up after the repair, which I really appreciated. Four Needs has earned a permanent spot at the top of my list for future appliance repairs.

I have rental properties and this company is always very quick in taking care of whatever needs I…read moremight have. Last service call was gas stove leak. They were able to repair and save me from buying a new unit. Have used them for AC's many times.

I have used On Point the past few years for my washing machine and my refrigerator and they were…read morehonest and knowledgeable for both. My fridge deli drawer kept freezing over and they came out and fixed it within a day or two of calling. As for my washing machine, they were not able to fix it because it was a motherboard issue with parts that were no longer available for my specific model. He gave me a few ideas of ways to get as much life out of it as possible and it continued for another 6 months using those suggestions. They had a $75 charge for coming out which I thought was fair even though they were not able to fix it. I would recommend using On Point for your appliance repairs because they are timely, friendly, honest and fair.

Dmitro was our technician. He was prompt, courteous and quick to identify a burnt out fuse in our…read morebuilt in microwave. He's obviously very skilled and fixed the issue all within half an hour. I sent out multiple requests for diagnostic pricing on yelp yesterday and u appliance came in with a quick response and most reasonable price, half of what another company quoted me. They were able to schedule me the next day and were very responsive. Highly recommend this company and will be using them again in the future.

This repair service is simply the best! I recently had my GE…read morerefrigerator fixed that has been leaking. Not only was the technician Alex very knowledgeable and nice but he fixed the problem at a very fair price!! He left the area very clean also. I totally recommend this company and will use them again in the future if any of my other appliances have issues,

Made appointment for this morning, Patrick said he would be on his way and called me once he got to…read moremy complex. Ask for directions to my building number 10 but I just moved in I didn't have those specific directions it's not a very large complex. Told him I wasn't sure but it's building 10 and I go outside and look for him. The maintenance guy told me that he did come to the building and ask him for building 10. Patrick gave up and left and refused to answer my calls even after I texted him and told him I was outside looking for him. I waited two days for my appointment I really need my washer fixed. It was very unprofessional, and I'm very disappointed that he gave up so easily I called at least four times and he didn't answer my call

Mike was great. My 14 year old dryer was making a ton of noise. I called Mike after searching for…read morereviews on yelp. He had an appointment available 3 days after I called. He was about 25 minutes early for our appointment. He got started taking the machine apart. As you can imagine the inside of the dryer had some lint in it. Mike took the time to pull out the lint by hand putting all the coins on top of the dryer. He asked me to come look at something and he found a small diamond that had come out of my husbands ring a few years ago. He found the source of the squeak and had the part in his car. He replaced it and was out the door for the price of his service fee and part. Total $130. I can't believe how reasonable his rates are for how good he is. I will be using him again.

I recently had service done on my GE gas range because one of the burners stopped working. I…read morereached out to Dmitriy and explained the issue, and he already had a good idea of what the problem might be. We scheduled a time, and he arrived promptly as planned. After diagnosing the range, he confirmed it was a clogged line, just as he suspected. He cleared the clog and got the burner working again. Later, I noticed the burner flame wasn't as strong as it used to be, so I called Dmitriy back. He returned and quickly adjusted and fixed the issue. Now the burner is working like a champ! I had received quotes from a couple of other repair companies, and I felt Dmitriy's price was very fair. On top of that, he stands behind his work with a solid warranty, which really shows his professionalism and confidence in the quality of his service. Dmitriy was professional, responsive, and easy to work with. It was a pleasure working with him, and I would definitely recommend his services.

Super punctual, great communication, and dedicated to getting the job done at a reasonable price…read moreand quickly.

The store personally and product selection were excellent. My installation was awful. The…read moredelivery/install individual was a taciturn man, who appeared anxious to do as little as possible. This individual hooked up both machines and opened the door to leave, I pushed on the washer and observed that it was rocking on the mounting pads. I advised the installer that the machine was not level. His answer, "THAT is a heavy machine!". I agreed, but stated that he maybe should have brought a helper. Not willing to have him leave the machine for me to level; I helped him lift and adjust the leveling feet. After he left, I discovered that he had totally botched the dryer vent installation. There was an extending periscope type duct, that mounted to the machine vent, then went behind the machine and extended the vent to the top of the machine. This allowed for the machine to be placed closer to the wall. This cretin, loosely zip tied the flexible duct tubing to the machine, then zip tied the extendable vent tube to this tubing, then zip tied ceiling vent to top of periscope vent, and dropped the periscope vent in it's entirety, behind the machine. He then left, leaving the dryer about 8 inches from the wall, and without making the water connection for the steam dryer. At 76years old, I wrestled the machine away from the wall to correctly install the vent apparatus; the machine was then placed back into position. It now sits 3" from wall. It is almost level, but i cannot raise it to correctly level it. There is still NO water connection to the dryer. If i had known the installation would be so terrible, i would NOT have purchased the washer and dryer units.​

I bought a washer and drier from them 2.5 months ago the first week the motor went out in the…read morewasher. I called I texted them and no response for over a week then when we did get ahold of them they said it would be another week until they can bring us a temporary washer so they can fix our. They brought us a washer and never brought back the washer we actually bought and it's been 2 months. now the washer we have is not working I called them and they said they would be there Tuesday, no one showed up or called to say we won't make it today. We work, our children go to school we need to wash our clothes. This is bull crap. do not buy from this company if you want appliances that work, or the ones you actually buy. I am so pissed off I should have just bought something new. they tell you they do services on them to make sure they work before you buy them but it's apparent they do not. I have tried to give grace that they are new but they have only shown me how they really are. I'm so over it. Cecilia Elzy!