We get our oil changed here, and they are quick, and efficient. They are always friendly, and go…read moreover details of what's being done. They have great customer service, and when our car bumper needed to be fixed they did a really good, and I feel in love with the loaner car lol I drove that car everywhere; my neighbor ended up buying one because they liked it so much. My husband liked the loaner car too. I highly recommend dealing with this company with the services I received. They did a really good job, and I was well pleased.

We took our 2025 Buick Envision 15k miles to the dealer to check the Excusive oil consumption…read moreissue. (Which has been documented since we purchased the cat new.) The service writer tells my wife oil level is one quart low. Says "They DONOT recommend adding a quart of oil!! We should have the oil changed, being it is close to the mileage for next service. They do not want to add oil out of THIER pocket. Want me to pay for an oil change. GM has a major problem with this motor and the motor in the Buick encore also. The dealership cannot do a lot, how can you recommend to run a engine 1quart of oil low?? I think i will be looking for a new dealer to work with.

warning do not buy here!! they're feauds!! they make the cars look nice and then they fail on you…read more i purchased a 2020 kia and a year later it failed because come to find out, my car had an engine that was not the original manufactured engine. i never missed an oil change or maintenance schedule did everything i was supposed to do and yet carite of taylor wont do anything about it! justin maddox is terrible and all of his employees

Skip it! I bought a 2009 dodge durango. Had low mileage. I told the sales lady jamie about my…read moresituation and a warranty was very important to me. I told her I was heading to the Chrysler dealer to put on a mopar warranty. I drove an hr to see this car. I drove it off the lot right down the street to get tire sensor replaced. They did cover it I have had nothing but issues with my car. The next day i was in bell tire with alignment issues, loose tyrods and bad shocks Then the day after that I was in carite by my house so they could fix the windshield wipers that werent working. they paid for this stuff to be done. I went to the dealer ship only to find out i couldnt pull a warranty on this car from mopar because it came from Canada. Even if it did have a US vin. It took me 4 days working with Chrysler to get a decent warranty because of that. I was so mad i was in tears. I recently had my tires replaced because of the bad ones on there. I noticed a my rpms were too high on the car on a cold start. The odometer was giving me an error before it started and then i kept hearing noises from my engine. Which ended up being because I had no coolant in there. This is all in the span of a month since i have bought it. I took it to the dealership now for repair and they are having issues because my odometer is reading KM but its really mileage. so after few phone calls I decided to pull my own car report from Canada. The car was in a major collision with structural damage. It was Disclosed at the auction where they purchased it.. it doesnt have a salvage title. I paid 19k for this car plus traded in my perfectly fine durango that was still under mopar warranty until this sept. I just wanted a newer old style durango with lower mileage before I moved out of state in the middle of no where. If they would have disclosed this information I would have walked away and kept looking. I was not in a rush. They charged me full clean retail for this car and non stop headaches. I lost days off of work. Plus all the headaches and phone calls. My advice Run!

Got an oil and tire rotation. John was amazing he listened to all my husband's complaints and went…read moreabove and beyond to make him happy. Well done John Khzouz!!!

I appreciate that my advisor genuinely tried to help me with my transportation situation and kept…read morecommunication open throughout the process. I could tell there was an effort to support me, and I'm grateful for that part of the experience. However, the overall situation ended up being extremely frustrating and costly. My car was kept for two weeks with no clear timeline on when parts would arrive or when repairs would be completed. That lack of information made it impossible to plan, and I had to come out of pocket over $1,200 just to cover transportation in the meantime. What should have been a manageable repair turned into a much bigger financial burden than I expected. What feels unfair is that the delays and uncertainty weren't caused by anything I did, yet I was the one absorbing all the extra costs. There was no offer of support, compensation, or even a realistic estimate to help me prepare. When a customer is without their vehicle for that long, especially without updates or accurate timelines, it creates stress, inconvenience, and unnecessary financial strain. While I appreciate the advisor's personal effort, the overall experience with the repair process was disappointing and ended up costing me far more than it should have. For that reason, I can't give a positive review.

Bryan Patton was my car dealer and he was very helpful. This was my first time buying a car and he…read morehelped me navigate through everything without making me feel like he was pushing anything on me or rushing a decision. I left feeling like I got a great car at a good price. He stayed a little while after hours to make sure we had everything we needed. The man we spoke to in finance was super helpful, too. He was honest with us about which packages we should select and what coverage we should elect on our insurance.

Took F150 in for recall. waited 2 months for appointment. Went in on scheduled appointment time…read more They changed appointment to the following week. but said they'll call me for the exact day and time. Almost 4 months later from scheduling my appointment. Haven't been been contacted or able to fix my recall. Customer service was bad. Very rude and mean.

My boyfriend and I came in looking to finance a vehicle, we both are in our early 20's and have had…read moretrouble in the past with finding somewhere willing to work with us. Jason Doyle was a very experienced, professional, and patient representative to work with us. A great sense of humor was also a plus! We walked out the door the same day with a car, 0 issues spending less than expected! We 100% recommend working with RightWay!

Don't recommend at they advertise to be such a great company when it's all lies I pay to much money…read morea Month for a vehicle that has more problems then a little bit and has been in the shop since I signed June 3rd the shop theyre sending it to isnt fixing anything at all I asked to be took out of my lease to be put in a diffent better vehicle carrol and Adam both told me no if they take me out my lease I'll be without a car after I even put down my trade I do not recommend rightway in Taylor mi they are fraud and lie just for you to put money in theyre pockets

I went to test drive a vehicle today 12/29/25. Scott was my "salesman". I asked for the CARFAX…read moreinformation and Scott scrolled through it on the computer, the vehicle had 30,000 miles on it with only 1 oil change. I made mention of it and he says "well it's got 30,000 miles on it, how many oil changes are you expecting on it?" THEN when he handed me the test drive paperwork and I read it over, it said I was liable for any damages once on the road; completely understandable, but when I had the paperwork and re-read the contract for a test drive while he went to pull the vehicle up... he walks in and says "what? Do you think I am hiding something?" God forbid I read over a contract again that I signed. I stood up and said no thanks. Not happy and not doing business with anybody there. I felt completely undermined. Do better please.

i bought a used Ford f150 in October 2023 for my son to drive to school gor 12,000. Today is May 22…read more2024. 7 months later and it needs the motor replaced. They will not replace it because the engine is not under warranty. I now have until Tuesday to find my son another vehicle to return to school. Becareful of this place

I got a great deal from Sky Auto on a 2014 F150. I was very pleased with the straightforward…read morebusiness practices, and notice the complete lack of pressure sales techniques. After the purchase, the vehicle had a small issue and, good to their word, they took the vehicle to a service-center and got the issue resolved for me. Everything they said they would do, they did, including after the sale! Two brothers operating this business clearly care about their business reputation and this shows in their business practices. I recommend this place for a good deal on a used car.

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.

Purchased a car on Saturday, check engine light came on, on the way home. Called they said they…read morewould note the account. Never received a call Monday, we called them. I was told take it to dealer in Wayne, all the way from Belleville, they will do a diagnostic that day. Got to the dealer, and they said no, we have to keep it two days. Then I was told I could not return the car and get my trade in back, without my husband being there. I had to drive the car to work. I ended up broke down on 275 at 230 am going to work. Finely got my trade in back on Friday, no apologies, just tried to sell us another car. Don't buy from here!​​

In January 2025 I put down a $700 payment for a 2017 Chevy Equinox with 41,000 miles on the dash…read more As of today, the mileage is 52,000 and the vehicle needs a timing belt and currently in the shop due to shutting off while driving...HOW!!!!???? Now, I am grateful that this is covered under the Silver Rock warranty. However, I have contacted the BBB to make sure this dealership is not tampering with the mileage on the vehicles. Customers, BE WARE!!!

I had an extremely disappointing experience with this dealership and would not recommend them…read more My vehicle was in for a recall repair and ended up being kept for nearly 8 months, which is already unacceptable. Throughout that time, communication was poor and I constantly had to follow up myself for updates. I was never offered a loaner vehicle, which made the situation even more difficult. Instead, I had to rely on a rental, and the reimbursement process was a constant headache that required multiple follow-ups and took far too long to resolve. When I finally got my vehicle back, the experience only got worse. The car was returned with almost no gas, no courtesy oil change after sitting that long, and I was unexpectedly charged for a part with little explanation. The overall lack of care and customer service was very frustrating. I also want to note that my service advisor, Samantha, was consistently dismissive and unprofessional. Her attitude made an already frustrating situation even worse and left me feeling like my concerns were not taken seriously. After months of inconvenience, I expected at least a smooth and respectful experience upon return of my vehicle, but unfortunately that was not the case. I hope this feedback is taken seriously so future customers are treated with more transparency, urgency, and professionalism.

I recently had to take in my 2021 Jeep Wrangler Rubicon, because my engine light came on there was…read morea recall. They handled it beyond quick. There was also an issue with my battery which was newer, but it was not their fault. It only had like 80% capacity, so I had them just change it out with the two-year warranty whatever my main thing is I have been a customer here since 1995? I've always had good service but this time I got Jesse Vu. What an absolute fantastic guy he is, he is a fantastic mechanic I praise and always will. I highly recommend him. I highly recommend this location. I could not be more happy write down to texting and how fast the replies are. What an absolute asset this young man is to this company highly highly recommended.