warning do not buy here!! they're feauds!! they make the cars look nice and then they fail on you…read more i purchased a 2020 kia and a year later it failed because come to find out, my car had an engine that was not the original manufactured engine. i never missed an oil change or maintenance schedule did everything i was supposed to do and yet carite of taylor wont do anything about it! justin maddox is terrible and all of his employees

Skip it! I bought a 2009 dodge durango. Had low mileage. I told the sales lady jamie about my…read moresituation and a warranty was very important to me. I told her I was heading to the Chrysler dealer to put on a mopar warranty. I drove an hr to see this car. I drove it off the lot right down the street to get tire sensor replaced. They did cover it I have had nothing but issues with my car. The next day i was in bell tire with alignment issues, loose tyrods and bad shocks Then the day after that I was in carite by my house so they could fix the windshield wipers that werent working. they paid for this stuff to be done. I went to the dealer ship only to find out i couldnt pull a warranty on this car from mopar because it came from Canada. Even if it did have a US vin. It took me 4 days working with Chrysler to get a decent warranty because of that. I was so mad i was in tears. I recently had my tires replaced because of the bad ones on there. I noticed a my rpms were too high on the car on a cold start. The odometer was giving me an error before it started and then i kept hearing noises from my engine. Which ended up being because I had no coolant in there. This is all in the span of a month since i have bought it. I took it to the dealership now for repair and they are having issues because my odometer is reading KM but its really mileage. so after few phone calls I decided to pull my own car report from Canada. The car was in a major collision with structural damage. It was Disclosed at the auction where they purchased it.. it doesnt have a salvage title. I paid 19k for this car plus traded in my perfectly fine durango that was still under mopar warranty until this sept. I just wanted a newer old style durango with lower mileage before I moved out of state in the middle of no where. If they would have disclosed this information I would have walked away and kept looking. I was not in a rush. They charged me full clean retail for this car and non stop headaches. I lost days off of work. Plus all the headaches and phone calls. My advice Run!

Great buying experience - super friendly staff and sales team was amazing…read more Fast and efficient service. Amazing culture you can tell they really appreciate the client and are prepared to go the extra mile Really happy I chose Taylor Chevy, they even delivered my car right to me on the weekend . Premium service all around Thank you to the entire new care sales staff

I appreciate that my advisor genuinely tried to help me with my transportation situation and kept…read morecommunication open throughout the process. I could tell there was an effort to support me, and I'm grateful for that part of the experience. However, the overall situation ended up being extremely frustrating and costly. My car was kept for two weeks with no clear timeline on when parts would arrive or when repairs would be completed. That lack of information made it impossible to plan, and I had to come out of pocket over $1,200 just to cover transportation in the meantime. What should have been a manageable repair turned into a much bigger financial burden than I expected. What feels unfair is that the delays and uncertainty weren't caused by anything I did, yet I was the one absorbing all the extra costs. There was no offer of support, compensation, or even a realistic estimate to help me prepare. When a customer is without their vehicle for that long, especially without updates or accurate timelines, it creates stress, inconvenience, and unnecessary financial strain. While I appreciate the advisor's personal effort, the overall experience with the repair process was disappointing and ended up costing me far more than it should have. For that reason, I can't give a positive review.

We had such a great experience at Taylor Ford. Meagan D. was a phenomenal salesperson and extremely…read morehelpful. She went above and beyond for us. Her and Cindy (finance) were so helpful and made sure that we were 100% taken care of. We are going to use Taylor ford for all our car purchases from now on. We told all our friends how great of an experience we had, it was amazing compared to other car purchases in the past. We are already talking about what we want to purchase next!

Took F150 in for recall. waited 2 months for appointment. Went in on scheduled appointment time…read more They changed appointment to the following week. but said they'll call me for the exact day and time. Almost 4 months later from scheduling my appointment. Haven't been been contacted or able to fix my recall. Customer service was bad. Very rude and mean.

My boyfriend and I came in looking to finance a vehicle, we both are in our early 20's and have had…read moretrouble in the past with finding somewhere willing to work with us. Jason Doyle was a very experienced, professional, and patient representative to work with us. A great sense of humor was also a plus! We walked out the door the same day with a car, 0 issues spending less than expected! We 100% recommend working with RightWay!

Don't recommend at they advertise to be such a great company when it's all lies I pay to much money…read morea Month for a vehicle that has more problems then a little bit and has been in the shop since I signed June 3rd the shop theyre sending it to isnt fixing anything at all I asked to be took out of my lease to be put in a diffent better vehicle carrol and Adam both told me no if they take me out my lease I'll be without a car after I even put down my trade I do not recommend rightway in Taylor mi they are fraud and lie just for you to put money in theyre pockets

I just leased my new Traverse last Friday - first Chevrolet vehicle ever! And I have to say that…read moremy experiences with the general manager, sales, and finance departments were excellent. You can buy a new vehicle anywhere - it's the people that make the difference in the car buying experience, and Dick Genthe does it right! Duane Hess handled the lease of our vehicle. He was friendly, knowledgeable and patient throughout. He made sure to take me to my new vehicle and show me many of the features that I would have never discovered on my own. Let's face it - I'm never going to read the owner's manual, so this overview of the vehicle was critical and he did a great job. For example, I have seen the TC button on several of my other vehicles, but I finally know when and how to use it! He had me set up the On Star and my Chevrolet apps and we made sure I had set everything up correctly. I made some sort of entry error in the set up along the way, and Duane was so patient with me and helped troubleshoot where I went wrong. I left the dealership with everything working properly. I emphasize his patience because we were there on the last day of the month, and the dealership was incredibly busy. He could have easily breezed through the process to move on to another customer, but he made sure everything was just right before we left. Brad Wise, the General Manager, checked in on us while we were there. He was friendly and interested in making sure everything was going smoothly - it was! He clearly has surrounded himself with a great staff to make our experience positive. We had the kids sitting in the waiting area watching TV while we filled out the paperwork, and he took the time to visit them and he gave them each a bobble head car. Even the boys were happy with the new car buying experience! Keep up the good work, Dick Genthe! It's easy to see why you are a leader in sales for Chevrolet.

DO NOT GO HERE! I brought my car in and they broke my seatbelts and my airbags. They also let me…read moreleave the LOT with a little KID in the car. Not to mention, I later found out they did more to the car as well. When I confronted them and they blew me off. Please go ANYWHERE else other than here.

I got a great deal from Sky Auto on a 2014 F150. I was very pleased with the straightforward…read morebusiness practices, and notice the complete lack of pressure sales techniques. After the purchase, the vehicle had a small issue and, good to their word, they took the vehicle to a service-center and got the issue resolved for me. Everything they said they would do, they did, including after the sale! Two brothers operating this business clearly care about their business reputation and this shows in their business practices. I recommend this place for a good deal on a used car.

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.

Purchased a car on Saturday, check engine light came on, on the way home. Called they said they…read morewould note the account. Never received a call Monday, we called them. I was told take it to dealer in Wayne, all the way from Belleville, they will do a diagnostic that day. Got to the dealer, and they said no, we have to keep it two days. Then I was told I could not return the car and get my trade in back, without my husband being there. I had to drive the car to work. I ended up broke down on 275 at 230 am going to work. Finely got my trade in back on Friday, no apologies, just tried to sell us another car. Don't buy from here!​​

In January 2025 I put down a $700 payment for a 2017 Chevy Equinox with 41,000 miles on the dash…read more As of today, the mileage is 52,000 and the vehicle needs a timing belt and currently in the shop due to shutting off while driving...HOW!!!!???? Now, I am grateful that this is covered under the Silver Rock warranty. However, I have contacted the BBB to make sure this dealership is not tampering with the mileage on the vehicles. Customers, BE WARE!!!