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    RightWay Auto Sales

    3.2 (18 reviews)
    Closed 9:00 am - 7:00 pm

    Services - RightWay Auto Sales

    Auto loan

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    Review Highlights - RightWay Auto Sales

    Adam goes out of his way to exceed your expectations and put you in a vehicle that works for you.

    Mentioned in 5 reviews

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    Taylor Chevrolet

    Taylor Chevrolet

    (74 reviews)

    Downriver

    Got an oil and tire rotation. John was amazing he listened to all my husband's complaints and went…read moreabove and beyond to make him happy. Well done John Khzouz!!!

    I appreciate that my advisor genuinely tried to help me with my transportation situation and kept…read morecommunication open throughout the process. I could tell there was an effort to support me, and I'm grateful for that part of the experience. However, the overall situation ended up being extremely frustrating and costly. My car was kept for two weeks with no clear timeline on when parts would arrive or when repairs would be completed. That lack of information made it impossible to plan, and I had to come out of pocket over $1,200 just to cover transportation in the meantime. What should have been a manageable repair turned into a much bigger financial burden than I expected. What feels unfair is that the delays and uncertainty weren't caused by anything I did, yet I was the one absorbing all the extra costs. There was no offer of support, compensation, or even a realistic estimate to help me prepare. When a customer is without their vehicle for that long, especially without updates or accurate timelines, it creates stress, inconvenience, and unnecessary financial strain. While I appreciate the advisor's personal effort, the overall experience with the repair process was disappointing and ended up costing me far more than it should have. For that reason, I can't give a positive review.

    CARite of Taylor

    CARite of Taylor

    (5 reviews)

    Downriver

    warning do not buy here!! they're feauds!! they make the cars look nice and then they fail on you…read more i purchased a 2020 kia and a year later it failed because come to find out, my car had an engine that was not the original manufactured engine. i never missed an oil change or maintenance schedule did everything i was supposed to do and yet carite of taylor wont do anything about it! justin maddox is terrible and all of his employees

    Skip it! I bought a 2009 dodge durango. Had low mileage. I told the sales lady jamie about my…read moresituation and a warranty was very important to me. I told her I was heading to the Chrysler dealer to put on a mopar warranty. I drove an hr to see this car. I drove it off the lot right down the street to get tire sensor replaced. They did cover it I have had nothing but issues with my car. The next day i was in bell tire with alignment issues, loose tyrods and bad shocks Then the day after that I was in carite by my house so they could fix the windshield wipers that werent working. they paid for this stuff to be done. I went to the dealer ship only to find out i couldnt pull a warranty on this car from mopar because it came from Canada. Even if it did have a US vin. It took me 4 days working with Chrysler to get a decent warranty because of that. I was so mad i was in tears. I recently had my tires replaced because of the bad ones on there. I noticed a my rpms were too high on the car on a cold start. The odometer was giving me an error before it started and then i kept hearing noises from my engine. Which ended up being because I had no coolant in there. This is all in the span of a month since i have bought it. I took it to the dealership now for repair and they are having issues because my odometer is reading KM but its really mileage. so after few phone calls I decided to pull my own car report from Canada. The car was in a major collision with structural damage. It was Disclosed at the auction where they purchased it.. it doesnt have a salvage title. I paid 19k for this car plus traded in my perfectly fine durango that was still under mopar warranty until this sept. I just wanted a newer old style durango with lower mileage before I moved out of state in the middle of no where. If they would have disclosed this information I would have walked away and kept looking. I was not in a rush. They charged me full clean retail for this car and non stop headaches. I lost days off of work. Plus all the headaches and phone calls. My advice Run!

    Fox Chrysler Dodge Jeep Ram - Nice shopping things to look at

    Fox Chrysler Dodge Jeep Ram

    (135 reviews)

    Downriver

    I had an extremely disappointing experience with this dealership and would not recommend them…read more My vehicle was in for a recall repair and ended up being kept for nearly 8 months, which is already unacceptable. Throughout that time, communication was poor and I constantly had to follow up myself for updates. I was never offered a loaner vehicle, which made the situation even more difficult. Instead, I had to rely on a rental, and the reimbursement process was a constant headache that required multiple follow-ups and took far too long to resolve. When I finally got my vehicle back, the experience only got worse. The car was returned with almost no gas, no courtesy oil change after sitting that long, and I was unexpectedly charged for a part with little explanation. The overall lack of care and customer service was very frustrating. I also want to note that my service advisor, Samantha, was consistently dismissive and unprofessional. Her attitude made an already frustrating situation even worse and left me feeling like my concerns were not taken seriously. After months of inconvenience, I expected at least a smooth and respectful experience upon return of my vehicle, but unfortunately that was not the case. I hope this feedback is taken seriously so future customers are treated with more transparency, urgency, and professionalism.

    I recently had to take in my 2021 Jeep Wrangler Rubicon, because my engine light came on there was…read morea recall. They handled it beyond quick. There was also an issue with my battery which was newer, but it was not their fault. It only had like 80% capacity, so I had them just change it out with the two-year warranty whatever my main thing is I have been a customer here since 1995? I've always had good service but this time I got Jesse Vu. What an absolute fantastic guy he is, he is a fantastic mechanic I praise and always will. I highly recommend him. I highly recommend this location. I could not be more happy write down to texting and how fast the replies are. What an absolute asset this young man is to this company highly highly recommended.

    LaFontaine Kia of Dearborn - Exterior of Building

    LaFontaine Kia of Dearborn

    (42 reviews)

    I was a little worried about coming here after reading some of the reviews at all the LaFontaine…read moredealers in Dearborn. My husband and I were starting the search for a 2 year old lease turn-in on a small SUV - smaller than my Ford Exploder, er, Explorer, at the end of July 2016. As we walked through the used lot, peering in windows, a gentleman passed us by and asked if we needed anything. Hubby said we are just starting, looking for smaller, under $20,000, etc. The guy said "Good luck" and walked away. Really? After a bit, we kept coming back to a 2015 Kia Soul and Mark Reynolds walked by and started chatting - he offered to pull out the Soul and showed us all the bells and whistles that come with this car. I mentioned that my husband needed lots of shoulder room, especially in the back seat, Mark got in the car, with my husband in the front seat, showing how roomy it was for his long legs, how much head room, etc. He offered a quick test drive and off we went dodging around the parking lot, between cars, etc. Mark really answered all my questions at the time, explained about their financing (through a credit union - yes!), we bonded over Ghostbusters and comic book sci fi heroes, sat through a rainstorm, and I got the car for $500 under the sticker in the window (thank you sales!!). After about an hour of paperwork, financing options and cleaning of the car, I drove home a Soul. I would recommend Mark and the LaFontaine team to anyone who wanted my opinion. Thank you Mark - you made what can be a complete nightmare a great experience.

    Misleading and deceptive sale practice to procure a sale…read more I made and left several calls and emails and none were returned.

    RightWay Auto Sales - car_dealers - Updated May 2026

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