I've been buying from here since they were McInerneys. So almost 10 years. I've never had a problem…read morepurchasing a car here but due to the recent negative reviews, I felt compelled to write my own. I've purchased 2 vehicles this year alone, one just last week. My dealer has been Kevin & he has been great to me all these years. I'm not the easiest customer to deal with but he always finds a way to make me happy. This dealership is one of the better ones. I've tried going to other places & always end up back here. I can recommend plenty of employees as I have gotten to know them over the years. A few of my favorites are Drew, Adam, Larry, & Sam. They are always willing to help me if I have a problem or if Kevin isn't around. I thought the dynamics would change after Feldman bought them out & it did for awhile temporarily during the transition but now it still has that local family feel. Give them a chance. Don't believe everything you read. I will say I have had a few issues with service but it's always been resolved in a timely manner. Most of those issues were due to a manufacturing defect & in no way a reflection of the dealership. Even the ones that weren't do not reflect the dealership because of the manner it was handled. To the ones that are complaining about pricing, it's called inflation. It's everywhere. Sticker shock is real. Yes some APR's are crazy, minimize this by having better credit & refinance when the rates drop. Out of everywhere I have shopped, this dealership seems to have the better deal & best on hand stock. But don't take my word for it. Shop around & get educated on what you are buying. Or just head there & check them out.

My truck bought here has had a check engine light since 900 miles and no one at this dealership can…read moreor will help. even if you bought the vehicle here, your service will be at least a month for anything not an oil change.

Let me start by saying that I am really really tough on car dealerships. I'm probably NEVER going…read moreto give someone 5 stars. The salesman was nice enough and the sales manager was quite friendly. It was an overall good experience. The salesman we had needed a little more product knowledge but I know they turn them over quickly at car dealerships. If they had what we were looking for we may have bought from them.

My car was displaying a code, took it to this dealership, they first said the car was showing 3…read morecodes when I checked in for my appointment. I was only aware of one, which my son had already confirmed what it was. When I had originally called to make the appointment I was told they would have my car 2-3, however upon checking in, my car would now need to be there for 3-5 days. Dropped it off on Monday at 8:00 am, didn't hear a word until Thursday and that was because I called and asked for an update. The update I got was that someone would look at it on Friday. I've already been without a vehicle for 4 days, they said they had no loaners. On Friday they called to tell me my car needed a radiator and funny it was now showing a different code than it was when I originally brought it in. The original reason for my visit had nothing to do with anything remotely to do with a radiator problem. Being frustrated at everything I told them to get my car ready I was coming to get it. Paid the $188.00 for them to diagnose my car, however when I got there and asked what the new code was, I was told no one could find that code now, the tech had written it down and conveniently thrown out the piece of paper. So now, I'll have to take my car to another dealership that doesn't have these sort of issues and can get it right the first time. Thanks for nothing Michael Bates, I won't be back!

I had an extremely disappointing experience with this dealership and would not recommend them…read more My vehicle was in for a recall repair and ended up being kept for nearly 8 months, which is already unacceptable. Throughout that time, communication was poor and I constantly had to follow up myself for updates. I was never offered a loaner vehicle, which made the situation even more difficult. Instead, I had to rely on a rental, and the reimbursement process was a constant headache that required multiple follow-ups and took far too long to resolve. When I finally got my vehicle back, the experience only got worse. The car was returned with almost no gas, no courtesy oil change after sitting that long, and I was unexpectedly charged for a part with little explanation. The overall lack of care and customer service was very frustrating. I also want to note that my service advisor, Samantha, was consistently dismissive and unprofessional. Her attitude made an already frustrating situation even worse and left me feeling like my concerns were not taken seriously. After months of inconvenience, I expected at least a smooth and respectful experience upon return of my vehicle, but unfortunately that was not the case. I hope this feedback is taken seriously so future customers are treated with more transparency, urgency, and professionalism.

I recently had to take in my 2021 Jeep Wrangler Rubicon, because my engine light came on there was…read morea recall. They handled it beyond quick. There was also an issue with my battery which was newer, but it was not their fault. It only had like 80% capacity, so I had them just change it out with the two-year warranty whatever my main thing is I have been a customer here since 1995? I've always had good service but this time I got Jesse Vu. What an absolute fantastic guy he is, he is a fantastic mechanic I praise and always will. I highly recommend him. I highly recommend this location. I could not be more happy write down to texting and how fast the replies are. What an absolute asset this young man is to this company highly highly recommended.

warning do not buy here!! they're feauds!! they make the cars look nice and then they fail on you…read more i purchased a 2020 kia and a year later it failed because come to find out, my car had an engine that was not the original manufactured engine. i never missed an oil change or maintenance schedule did everything i was supposed to do and yet carite of taylor wont do anything about it! justin maddox is terrible and all of his employees

Skip it! I bought a 2009 dodge durango. Had low mileage. I told the sales lady jamie about my…read moresituation and a warranty was very important to me. I told her I was heading to the Chrysler dealer to put on a mopar warranty. I drove an hr to see this car. I drove it off the lot right down the street to get tire sensor replaced. They did cover it I have had nothing but issues with my car. The next day i was in bell tire with alignment issues, loose tyrods and bad shocks Then the day after that I was in carite by my house so they could fix the windshield wipers that werent working. they paid for this stuff to be done. I went to the dealer ship only to find out i couldnt pull a warranty on this car from mopar because it came from Canada. Even if it did have a US vin. It took me 4 days working with Chrysler to get a decent warranty because of that. I was so mad i was in tears. I recently had my tires replaced because of the bad ones on there. I noticed a my rpms were too high on the car on a cold start. The odometer was giving me an error before it started and then i kept hearing noises from my engine. Which ended up being because I had no coolant in there. This is all in the span of a month since i have bought it. I took it to the dealership now for repair and they are having issues because my odometer is reading KM but its really mileage. so after few phone calls I decided to pull my own car report from Canada. The car was in a major collision with structural damage. It was Disclosed at the auction where they purchased it.. it doesnt have a salvage title. I paid 19k for this car plus traded in my perfectly fine durango that was still under mopar warranty until this sept. I just wanted a newer old style durango with lower mileage before I moved out of state in the middle of no where. If they would have disclosed this information I would have walked away and kept looking. I was not in a rush. They charged me full clean retail for this car and non stop headaches. I lost days off of work. Plus all the headaches and phone calls. My advice Run!

Awesome people with great cars at a great price...thanks Pete for all your help and the great…read moreexperience you gave me and my wife...

I bought car 6 week ago from Hertz. They still not sending me my car title…read more So disappointed me when i call them they always said we are busy in meeting we will call you back. They never call me back .Now i don,t know how i can registrar car to my name. Time of sale they paid all in full. I will wait an other week and see what happen. Hertz not have good Customer service.