We had a great experience with Floor Coverings International - Cleveland South. We selected our…read moreflooring in the showroom with sales representative John, who was professional, knowledgeable, and excellent to work with. Communication was clear and consistent throughout the process, including coordination with both me and our Trade Pro insurance intermediary. The entire team was highly professional and very knowledgeable about the products and installation process. Scheduling was convenient and flexible thanks to service manager Nick, which made everything run smoothly. The installation crew was outstanding -- Daniel and Samuel were courteous, efficient, and delivered excellent workmanship. They kept the worksite clean, worked long hours, and made sure the job was completed on time. The finished result looks amazing. We would absolutely recommend this team and would use them again without hesitation.

This company has done 3 different jobs for me and I've never had a more efficient, great value, and…read morehelpful company in my home. John is incredible and a great listener. He's super knowledgeable about this trade and helped me figure out what I needed on each project. He was very patient with me. I would recommend this place to anyone.

Five years ago, we had our home renovated by Anthony Slaubaugh. From the start, it was an easy and…read morewelcoming project. They worked with us to develop our plan, make our choices, and follow an explicit schedule to the date and time indicated. We were very impressed with all levels of professionalism. Every person who entered our home treated it and us with respect. They left areas clean & tidy and wore shoe covers when walking through areas needing to be worked in. They undertook a comprehensive renovation, completely transforming three major areas of our home. Thanks to their expertise, we now enjoy a new laundry room, two stunning bathrooms, and a bedroom with walkout access. Our home has been truly transformed, and we couldn't be happier. Fast-forward five years, and we had some plumbing issues. Devastated and worried, we called Anthony. They stand by their product! Within 30 minutes, they had someone fix everything at our home (even though we no longer had our warranty). I didn't know companies and people like this existed anymore. We are beyond grateful for the kindness, professionalism, and beautiful work that Anthony and his company have provided us.

My husband and I are planning to remodel our en suite bathroom. Slabaugh was the first company I…read morecontacted because I live nearby, and I had been following their work on Facebook. Although I was concerned that much of their work, though seemingly well done, was all very similar and somewhat generic (all gray and white), I know that's trendy now, and I figured I'd seek some reassurance that individual (and more creative) tastes could be accommodated. I spoke to the project manager who was responsive enough ... at first. He asked what I was looking for in a contractor and explained the process from design to installation. Everything sounded exactly like what we were looking for. And then ... I asked what the average cost for an en suite bath was. I had already done my research, which revealed that the average cost ranges from $18,000 to $25,000 (according to HomeAdvisor). Because of supply issues, I expected Slabaugh's answer to be a bit higher, but I certainly did not expect the project manager to quote a cost double that! He told me that I could expect to pay just under $60,000! I should also note that this estimate was provided without actually seeing the space. When I expressed surprise by this number, I was NOT provided with any explanation. I wasn't told that supply chain issues had increased the cost by 100% or that they used only top tier materials. There was no explanation about paying subcontractors or difficulty in finding qualified workers. Instead, I could almost hear the shrug over the phone as the project manager said, "Maybe we're not the right fit for you," a comment I found dismissive and condescending." Even so, I suggested that maybe my husband and I could stop by the showroom. I was thinking that perhaps I could get a more satisfactory explanation in person. That's when I found out that's it's only open four days a week until 5 and not at all on weekends. As someone who has a job, I explained that those times didn't work with my schedule. "People work," I said. "What do they do?" He silently shrugged again. "They take the time off." So, if you're looking to spend $20,000 more than you have to, if you want want to be dismissed and condescended to, if you want to adjust your schedule to the company you're hiring, then this might be the company for you. I, on the other hand, found a much more pleasant company with which to work, whose quote (after seeing the space) has come in at between $30,000 and $40,000. The company is still very local and has an amazing showroom. So far, they've been easy to work with and they treat me like I actually matter.

When we decided to put in a new concrete front porch and steps, I asked everyone I know for…read morerecommendations. Friends gave me names of handymen who could do the job for cheap, and I also researched it online, identifying local hardscaping and concrete companies who might be good fits. Of the companies I researched, one stood out above the rest, and I could see through the many pictures of impressive past projects that they would do excellent work for us! We are so glad we decided to go with Buckeye Concrete! If you choose Buckeye Concrete, you will have hired the dream team for your concrete project. The entire crew are expert in each aspect of bringing your concrete project to life. This was truly the best team, with artists who were able to translate my hand-drawn sketch into a beautiful and impressive new front patio, steps, and walkways that flow through my front yard gardens! The team communicated consistently with us about our project and helped us to iron out the details of our design, which was not a simple or easy one. The crew worked efficiently to bring our dream patio to life, and now we are stunned with the beauty of this new outdoor space they have realized for us - we keep going outside to enjoy it because it's just that beautiful! We thank the entire team for their excellent work, and we recommend Buckeye Concrete to anyone who wants concrete outdoor spaces that will turn heads (this is no exaggeration, as passing cars have slowed as people look at this beautiful new patio and steps)! We highly recommend this company!

Shawn and his team did an amazing job with our front patio. We highly recommend their services.read more

Fantastic experience. Jerry was our salesman and was awesome. Made us feel very comfortable, wasn't…read morepushy at all. But there when you needed him. Felt like a family member selling to us. My kind of salesman. Very knowledgeable. And the install was great. We've bought from Empire twice and this was a whole new, better experience. So professional. Love our carpet.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

The owner, Rick Sanger, doesn't pay the guys he hires to install the floors. If you don't want to…read morebe part of this scam, please use another service. If you buy from Lowe's, and they recommend essential tile and flooring go with someone else

The owner is a scam artist and can't be trusted. He finds installers desperate for work, hires…read morethem, then doesn't pay them. He gets referrals from Lowe's and pockets most, if not all, of the money himself. Unless you want to keep this scam going to good, hard-working guys, please choose another flooring company.

I recently renovated my kitchen and I had nothing but a great experience with Freedom Design. The…read moredesigner/salesman that I worked with was Tom and he was fantastic. He replicated a design that I was interested in and priced everything out. While the price and product were fantastic I went with another supplier due to a color preference. I did end up, however purchasing my quartz countertop through Tom. The countertop was absolutely stunning and I could not be happier. I highly recommend Tom and his design abilities along with their product and customer service.

From the owner: We specialize in creating stylish kitchen and bath designs using our quality product offering to…read morefit our customers lifestyle and budget. We carry multiple quality cabinet lines from in stock cabinets to semi custom lines to frame-less and inset options.

I hope people see this review because in this day and age, it is difficult to find contractors that…read moreare knowledgeable and talented, but also have the soft-skills like timeliness and a can-do attitude, and wrap that all up with actually being neat and tidy. Nate Plum of Plum Solutions LLC checks all the boxes. Nate advised us on tile selection, trim, and even patched some drywall areas for us. Also, his installation and know-how are second-to-none. He had all the right tools for the job, was organized, a pleasant individual to talk to, and cleaned up everything at the end of each day. At one point, we removed tile to discover an exposed electrical box from the prior owners hidden in the wall. While most any bootleg tradesman would just cover back over it again with tile, Nate strongly urged us to have it professionally handled so he could continue. I respect anyone who operates their business like this. If you have time to do it wrong, you have time to do it right, and Nate does it right. I hope the pictures do it any sort of justice, but I 1000% recommend this man.

Plum Solutions did our kitchen backsplash. Nate did an excellent job with great attention to…read moredetail. We could not be happier with his work. Would highly recommend Plum Solutions LLC.

Klassic Floors refinished a 712 sq ft area for $10.29 per square ft., not a good value. The floor…read morerefinishing experience resulted in additional expense and inconvenience to repair my antique front door. The floor looks nice but not worth the price or hassle with the crew.

Last year we decided to renovate our kitchen and get rid of a large amount of our carpeting and…read morehave hardwood floors installed. Our neighbors had a great deal of success with Klassic Flooring. After consulting with Sue from Klassic Flooring we knew we had made the right choice. Our new hardwood floors are beautiful and more importantly my wife who is very particular is extremely happy with the results. The Klassic Floor workers are professional, courteous, respectful and fastidious. We were so pleased with their workmanship that just last week we made the decision to replace more of our carpeting with hardwood floors. Again the results were amazing. Great job.

We ordered carpet for our church from National Design Mart in Medina, Ohio, and we were very…read morepleased with the look, quality and price. National worked well with us on the date and time for the scheduling of the installation. The crew from National that installed the carpet was very professional and did an excellent job in a very timely manner. The church members were more than pleased with the carpet, installation, price and how everything was handled . Thank you to Chris and the crew that helped make our church a beautiful place to worship God. Thank you all.

Do not buy from here. We've have 4 separate issues with purchasing flooring for 1 single room…read more Still hasn't been resolved after 6 months. Staff is unhelpful and unconcerned. This place is a joke and is useless.