Great customer service here! They are always helpful and friendly. Really cool when I've had to…read morepick up a package a couple days late. Great about receiving packages and keeping them safe until they're picked up.

I would not give any stars to this business in Evergreen if that were an option. My advice would be…read moreto steer clear of this place and, if you have no choice but to use their services, to expect poor customer service and to be faced with real attitude from the staff. The man in charge of the place is extremely rude and lacks any skills in customer service. Without detailing the unpleasant experiences I have had each time I picked up my packages, let the record show that I will travel longer distances for the same services elsewhere. I'm guessing that the owner thinks he/she has a captive market in this small town and doesn't feel inclined to be civil to customers or to even try to be honest about delivery and shipping issues, mistakes that his staff has made or to try to locate missing items.

This business goes Above & Beyond with how they process your mail and with their amazing customer…read moreservice!!! Everyone that works here has an outstanding work ethic and genuinely care about all their customers! I refuse to get my mail anywhere else.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Rude rude rude rude staff. Guy made me pay 99 cents for a single piece of tape. Weird interaction…read moreand overall just rudeeeeee

I was visiting from out of town and needed to ship a heavy piece of equipment back home to…read morePortland. The team at this location was extremely helpful from start to finish. They created a properly sized box, carefully cushion-packed everything, and made sure it was completely secure before shipping. The whole process was quick, painless, and handled with outstanding care. I couldn't be happier with the service I received!

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

I mailed a package with Just Send It, and the entire experience has been extremely disappointing…read more My package was reported damaged, and while the company opened a claim, I received no meaningful updates. After several trips to the store and a week of silence, I finally got an email asking for details about the package contents. I responded immediately with descriptions and photos -- that was over a month ago, and I have heard nothing since. At this point, I'm out the cost of shipping, and my package and its contents are missing. The store itself is unorganized and cluttered, and when issues arise, their customer service is nonexistent. They do not follow up, communicate, or take responsibility. Strongly do not recommend.

I use this place frequently. The people and service are awesome. So convenient and I'm in and out…read morein a matter of minutes.

Excellent Customer Service Had to come in twice (my fault)…read moreand store manager and the young lady at customer service saved my day !! Thank you so much !!

The jihadist dude at the counter should be fired. He has a serious anger management problem. I…read moretold him that the last four digits of the receiving zip code were incorrect on his screen. He yelled at me and insisted that it had nothing to do with the zip code and that he couldn't change it. I asked him why he was so angry and he accused me of asking him the same question three times. Clearly his little brain was overwhelmed.

I hate this store, especially the grumpy old man with the attitude. Have taken several Amazon…read morereturns to this store and twice now I have not received a refund because they claim they have never received. When I have given tracking number, it has apparently never been scanned? Trying to talk to someone (especially the old man who refuses to even make eye contact, weird) about the situation is a waste of time.

It was a pretty neutral experience, nothing wrong or awesome. The staff was friendly and they set…read moreus up with the Uhaul quickly. We didn't ship anything, so I can't speak to that experience. The transaction was really smooth and theyvexxolained everything about the rental very clearly.

DO NOT use this shop. They claim to handle USPS packages and they don't know what they're doing or…read morethey deliberately moved me over to UPS shipping which cost me $10 more for the package I was shipping. I had a medium flat rate USPS box. I was quoted $31.40, then told UPS was cheaper at $28.91. I went with UPS. When I got home, I double checked the flat rate cost at USPS and it is $19.15! I got ripped off. When I went back and confronted the owner, I got some runaround about how he can't give me USPS prices; I can only get those at the Post Office. Which is horse pucky, because I get USPS prices at Office Depot all the time (their system was down.) I said he owed me $10, which he refused to acknowledge. Do yourself a favor, save your money and go somewhere else.

I was helping my Mom move out of her home for 60 years to a retirement community. I live in Florida…read moreand needed to ship several family heirlooms and keepsakes home and didn't know how to get it done. But I found Rocket through a Google search and they were phenomenal. Nathan and his crew carefully packed 3 large boxes of art, antiques, crystal, and books. Everything made it - not one item damaged. The service is very friendly and professional. I highly recommend them for any task.

Great little print shop with a great little team and super fast turnaround on the jobs I send there.read more

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!