Beware and run away from this fraud!…read more I called Tim and spoke to him about my hard drive issue. I had installed a backup software and it supposedly ran my hard drive so hard that it caused a malfunction. I told him that I took my drive to another local technician and that guy thought it was it a connection issue where it plugs in. But a day later, that guy said it was not and something that he couldn't work on. That's why I contacted Tim because he had better technology to work on newer drives. When I brought the drive in, he looked at and didn't see any visible issues with the physical aspects of the drive. He bragged and boasted about how he's gotten 99% of his customers data back. He talked about how he works with 2 types of people- those who want their data back and those who go through all lengths to make sure their data is lost. At the time of drop off, Tim said he was waiting for a new board to be delivered, that was OUT FOR DELIVERY at that specific time. He would know by the end of the day if he could get my data back, and to stop panicking... everything will be fine. A week went by without any communication so I called him for an update. He hadn't even started my job yet. He blamed it on slow delivery and "the war in Russia..." I called another week later and the new board finally arrived and that he would need a few days and my drive would be ready. Another week later and he said he had to send my drive to the FBI in West Virginia because his new board was not working. I didn't realize the FBI was 'for hire' on data retrieval. Funny, right? It was Friday and he said the drive would returned on Monday. And yet, still no update until another week later. My hard drive is all of sudden broken and none of their tools can help retrieve data. Tim says a "microscopic " scratch and break is why my data cannot be read. He sends me pictures of the broken piece. I can see it in the photo and he would have seen it when I dropped it off. So now he blames the original technician. My drive was NOT broken when I dropped it off but it was returned broken to me. Tim is full of fancy stories...retrieving data that has been smashed by hammers and run over on purpose by cars, thrown in lakes and dropped down 15 stories! He works for the "FBI" and can get any info. Yet...this tiny little scratch is preventing him from getting my data. I think his stories are fake! I don't think he even attempted to get my data. Tim kept saying to me "it's gonna cost some money..." I make tons of money and was willing to invest whatever I needed to get my 2 years worth of data back. Maybe Tim thought I couldn't afford it or maybe he just likes to tell stories. He made matters worse. He is not a professional. He just a guy that copies data and actually lives inside his office with his mattress and curtains. Thursday, March 31- First attempt to pick up my drive and he's not there. I call and he answers in a perky tone, then when I say my name, he's all of sudden changed his tone and he's sick. But he'll be in tomorrow Friday. Wednesday, April 6- second attempt to pick up my hard drive. I call and ask if he will be there and he promptly says YES! Then asks "who is this?" And soon as I told him who I was, he said "I won't be in until much later. I'm still fighting a cold. Like 330pm." I guess that's when the cold is scheduled to end. He said he's going to send me the drive with a tracking number. But given his history of poor communication, I didn't trust him. So we drove over anyways and I had my husband go knock on his door. And guess who's there? Yep, that's right...Tim answered the door for my husband and my hard drive was sitting on the desk. I should have listened to the other reviews. Let's face it...not everyone has great reviews when it comes to data retrieval. I took the one with less risk and as it turns out, these issues with Tim are way more common. I messaged other people who got the same service from Tim and they all said the same thing...delivery, wars, FBI, and a little scratch all got in the way.

My hard drive stopped working unexpectedly. I took it to Data Retrieval in hopes to recover years…read moreof precious photos and data on the hard drive. Tim was so kind and patient, and went above and beyond my request to try to recover data lost, updating me as he worked on the drive, and gave me a fair price. He also took time to explain why the hard drive wasn't working and answered all questions. I highly recommend Tim's expert service when in the need of data retrieval.

Wayne, Words cannot…read morebegin to describe the process from start to finish. I had a 512GB sd card that went bad a few days ago and I was frantically searching for places to assist in this recovery. I sent out a yelp project request and Wayne was one of the few people that was willing to take on the request. Mind you I asked on a weekend and Wayne said to bring it on in for an evaluation. WITHIN MINUTES, saw it was recoverable and so the rest is history. Wayne and his team made sure I knew what was going on through reports and multiple phone calls. I paid additional for rush but STILL ALL WORTH EVERY CENT. Exceeded the standards for sure. Best part is not only the level of service and hospitality, but my data has been saved. So thank you very much Wayne and your team! It may sound as if I'm overexaggerating but honestly come to Wayne and his team and you'll understand where I'm coming from. I will return for future recoveries! -John

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at Data Recovery Man (aka Alandata.com). He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

I had a great experience with Brian and Tri Valley Computer the service was fast and the prices…read morewere the best on the market. I had my computer back within 48 hours and its working great!! I will definately use their services in the future.

I appreciate that Brian took the time to assist me over the phone for recommendations on how I…read morecould fix my computer myself. I consider his service very professional and knowledgeable. Thank you very much.

I came to Alan data for 2 hard drives that no longer started up. Initial intake was quick and…read moreimmediately you were given a text and email confirmation. After, I was updated with the progress. After it was completed, I could not get it to read on my Mac. Wayne was able to confirm there was a bug within the os . He without hesitation, took back the hard drive and re formatted it. He also spent almost an hour over the phone to try and diagnose the problem. Customer service was above and beyond. Another note to add is that though I belong to the newer generation, my tech experience is very little . He was never condescending. Overall, I would definitely come back should I have another problems with my data!!

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at AlanData. He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

I was recommend to Lyle through Temecula Talk, after I posted asking for recommendations when I…read moredropped my phone and smashed the glass pretty good. I was happy to hear I could come in right when I was off work, and only took about a half hour! Lyle & his wife offered very quick service, are professional, reasonable prices, and very nice :)!! Highly recommend! I have horrible luck with my phones breaking, so I'm sure I will be back!

This is "MY" First-Hand Customer Experience regarding their "Service". Yes, my "First-Hand"…read morecustomer experience regarding ZombGeek's Customer Service. One doesn't get any more "First-Hand" than being completely ignored. So, a one-star for service from me. I made a simple call recently, provided my return number, asking for them to let me know if I could schedule an appointment for a computer service the following day. No Response, and I'm not talking about 24-48 hours later, but no response what-so-ever. Take it for what it's worth. In today's day and age, if a customer or potential customer called me, my service would have returned that call within 24-hours.

They walked me through the issue first, then made a full copy before touching the damaged parts…read more Even sent me scrrenshots of my folders mid-way, which honestly put me at ease.

Great, excellent repair for our computers. Good value too. Bits, Bytes & Nibbles has been helping…read moreus for a decade. Highly recommend.

I brought my desktop in to get help with the slew of pop ups that I was plagued with. Adi was able…read moreto clean everything up for me and then do a tune up which was long overdue. Since I live a considerable distance away now, he got the work done in a day and I was able to bring my computer home and get back on line within 24 hours. Gone are the popups!!! Wonderful work. Thank you so much. I highly recommend this shop for your computer work. By the way I was also impressed with the cleanliness the and organizational effort put into making me feel my computer was in good hands.

I have a 12-year-old Macbook Pro that was having charging / battery issues. Ravi was prompt in…read moreanswering my request on a Saturday via yelp, received my device the dame day, and diagnosed the issues same day. He was personable, knowledgable, communicative, and had the battery replaced promptly by the next day! I will use Ravi and Ace Computer Fix for future issues and highly recommend their services!

Ace Computer Fix responded to my request in under 5 minutes. I was impressed w our correspondence…read moreand liked his prices to fix my Mac book screen. Much better than buying a new one if having Apple fix it. Dropped my computer off on a Saturday and it was ready on Friday morning. Ravi was a delight to work with. Calm, cool, compassionate and skilled. It was perfect!

Called Mathew IT after looking up on the Internet local providers who could help either autoCAD…read morerelated computer issues. They were an absolute Godsend as they were able to fix my computer issues in a timely manner and got me back up and running. I will definitely be using their services in the future.

Usually I use the Geek Squad at Best Buy. But since they closed their location in South Temecula,…read morethe Murrieta location is not convenient. I thought there has to he another business that repairs computers. After reading all the 5 star reviews about Matthew's IT, I decided to give them a try. They were professional and their communication was great! Unfortunately for me they diagnosed that my laptop was beyond repair. To my surprise it was a no charge for this service. Even electricians and plumbers charge you around $75 just to diagnose the issue. When it comes to any computer issues in the future, Matthew's is my go to place!

So nice and professional, Excellent service! Taken in my electronics a few times. Definitely…read morerecommend this business!

I went in to see if I could get help with a couple issues with my phone, no actual repairs to be…read moredone. He took a few minutes to take care of them and he did not charge me. I offered to pay him for his time, but he did not charge me. I'm very appreciative. Next time I need a repair, this is where I'm going - great customer service!