We were looking for windows and got quotes from 3 separate window contractors. The prices were insane from one, high from a big box company and then we checked RJT out. Their price was much less so we were concerned about the quality so did more research. I checked their reviews and all were very positive so we decided to go to their facility and see the windows in person.
Gregg helped us out and took us on a tour through their warehouse and we saw the process of them making the windows. Fascinating! All of the staff were very pleasant and smiled and greeted us and made us feel like part of a large family. They appeared to take pride in the portion of windows that they were efficiently working on. We saw various options (e.g. grids, no grids, picture vs double hung) which helped us make our decision. The vinyl comes from Ohio and the windows are made in Virginia so all USA which we love!
We went with the Bronze windows (14) which suited us the best and are happy with our choice. They have the sunblock technology, double locks and argon gas.
Kang, their installer came and measured all of our windows and was very protective of our carpet wearing booties. Later when Kang and Gemaro came to install the windows, they went straight to it with one on the outside and one on the inside and installed each window right after the next. At the end of the day, they let us know what time they would be back the following day and what they would be doing to complete the installation.
We had a complication because our shutters had been professionally painting less than a year ago but the paint was peeling off so that night we had to strip them and repaint. Kang was very patient the following day when I was still doing touch up painting because it had stormed the previous night and I had been painting in the garage with poor lighting so missed some areas.
I just cannot say enough positive things about this great company. We are very pleased with the windows, the installation and the pleasantness of working with this company.
A shout out to my contractor Steve Duckworth at Old Dominion LLC, for recommending them and processing the purchase for us!
We are very happy customers!
I'm editing my review because I just saw a review talking about someone losing money because they hired someone that stole their money. RJT does not work directly with customers and thus does not take money from them. You must go through a contractor to purchase their windows so the person that stole the money was not an RJT employee. I just want to make that clear for anyone considering hiring them. I wish that person the best of luck getting her money and plans back. RJT was great for us through OUR contractor. read more