Nothing but love for this towing company! I know tow guys and gals sometimes get a bad rap. I know…read moreof this company dealing with them at night through my work. I know they're professional and courteous when talking with them while I'm in work mode, but as a customer this was my first time. Let's start my story off by letting you the reader know that I had this very impressive tire blow out right before the Tyler exit (91 FWY west). First instinct was to pull over and the car finally just DIED in the driveway between Shoe City and P.F. Chang's. I've never seen an SUV's tire shred like that before, just saying. Now, after all that brou-haha the car wouldn't start. Had to have my daughter's bf, my other daughter, and one of the Galleria at Tyler Mall security guys push the dang SUV into the parking lot of P.F. Chang's just to get a jump. Be patient please, I'm getting to the actual review. Just trying to set the stage so you can see where my mind was at... Air pump at closest gas station was out of order. Yay. The closest tire place was most likely gonna charge and arm and a leg and the way this day was going, I wanted to tap out. I'm going in full body melt down. I ended up pulling into the parking lot of the Post Office right off of Hole x Tyler . I called the first company I could think of. Gary answered, took my info, quoted a price, and told me to expect the driver within 20 minutes. Gerardo, the coolest tow truck guy EVER called to let me know he was behind the building (which was on the other side of the block wall) He tells me that he will come around. Ok good, cause I was so distraught at this point. Gerardo comes around, has me move the car to a parking space so that we both were not blocking traffic. As I couldn't understand the perfectly clear directions he was giving me, he kindly asks me to get out so he can straighten out the car in order for him to load onto the tow truck. Thank you Gerardo cause I was already a blithering idiot at this point. Gerardo loads the monster SUV like a piece of cake and we were off! Inside the cab was nice and cool. If you know IE summers, then you know. Very clean inside the cab, very organized. Not at all dirty. Thankfully, the passenger (shotgun side!) seat was comfy as I can't sit longer than 10 minutes. Thank you to my bad back and 3 surgeries. Gerardo was extremely courteous. He tells me a brief history of the company. 3rd generation running the operations. I believe he told me they have been around since 1907? That's impressive! Longevity, I tell ya! He also tells stories of what a tow truck driver has to deal with when the general public acts like fools that the local PD has to get involved. I'm familiar with the types of stories he tells me as I hear them all in the line of work I'm in. True stories do not shock me anymore. Throughout our ride, he tells me how he used to work for a local citrus family owned business and he even pointed out how far the orange groves went. He even pointed out this citrus family business's office. More history! Love it love it love it!! Arrive in front of my parents' house and Gerardo was very polite to my mother. He lowers the monster SUV back onto the pavement and makes a quick call to have his home office run the credit card for payment. He actually apologizes for the wait as the dispatcher he's speaking with has three other lines ringing. 5 Stars all around! Customer service was exemplary. The cost of the tow was way better than I expected. Bauman's Towing, what will you do when it's time for Gerardo to retire? He's great! Don't lose him! Lesson learned today: not all tow truck drivers are mean. They're just human like you and me. I lucked out today! Definitely recommending Bauman's Towing to anyone who will listen. You won't be sorry!

I think it's sad that no one has reviewed Bauman's yet!…read more Such a great establishment, I had a wonderful experience with them yesterday (as wonderful as having my car towed can be!), the man I spoke to on the phone as well as the man who towed me were both very nice. The price is pretty decent, especially for the service you recieve. Quick, professional employees. The man who towed me even made sure I had a ride back to my apartment after we got my car checked into the mechanic. I've never needed a tow before, so he totally helped me out with everything. Gave me a little peace of mind! A great company. If you need a tow, call Bauman's!

Soooo let me just start by saying that these guys are so on it when it comes to how quickly they…read morerespond to service. My first impression was when I clumsily locked myself out of my car and they were THE FASTEST in getting me back in w/o having to be a sitting duck for "about an hour and a half" like everyone else so the not waiting forever to get my door unlocked already had me. Add to that the fact they they took care of how careful and attentive they were to doing their and it's a winner in my book. Fast forward some time to when my battery gave out one late night in San Bernardino... Joseph was so helpful in getting my SUV towed all the way back to Temecula and went above & beyond to make sure I wasn't left stranded. The guys are very professional and take pride in their work! They're on it & really know what they're doing and it shows with the care and how well they do what they do, unlike other companies charging an arm, leg, & eyeball and damaging in the process. So if you're looking for quality without sacrificing customer service or hurting your pockets -- they're it! Sandoval's Towing will always be my go-to!!

Sandoval's towing saved the day! My husband works for a car dealership that sells nostalgic race…read morecars. We were en route to a car show with the convertible car attached to his trailer truck. The truck broke down when we got off the freeway. The alternator was done. We called Sandovals and they arrived within the hour. They were able to load our huge trailer truck and car onto their massive tow. The driver took us from Riverside to Irvine. I sat in the back of the truck and it was a bumpy ride, but we couldn't be more grateful. The price was fair and the driver was friendly. We would definitely use them again, but hopefully we will never need to!

Tariq at BKY towing is an amazing employee and a decent human being. He was supposed to come tow my…read morecar from my house while I was at work. The company COPART that sub-contracted his company to tow my car did not communicate with him that they'd told me where to put my keys--so Tariq tried to call me while I was at work to find out that same information. Long story short, Tariq came back to get my car after another job because he understood it was a case of poor communication by COPART and wanted to do right by me, the client. I called and thanked him and he was very gracious about it. Thank you, Tariq! You did an excellent job today and I appreciate you!

I towed my car a couple days ago great and fast service with good price…read moreThank you so much!

Once again Ricos Towing not seem to let us down!!! The gentleman got here in less than 10 mins!!!…read moreGot us to our house and even offered to take us to the gas station!!! phenomenal service you guys!! Keep it up !! Great service great reliable upon calling even the gentleman who answered our call said there would be someone calling us back and sure enough u guys delivered!!

Contracted through my insurance... the extra charges that I was quoted are outrageous... bonus,…read morethe tow was going onto a military base... extra $$ on top of the extended distance charge. we made arrangements based off of their arrive time (quoted 1 hour) Because of the time involved, we had to make other arrangements (personal getting to work etc), they were there in 15 mins, which would have been awesome...except they need an escort to get on base. An escort that was now 20 minutes away because of the times that we were told. All people involved we're very curtious... however, their willingness to be honest with customers caused them to lose my business. And hopefully if you're military it will have an effect if you need to deal with a tow company in the future.

Amazing service! Answered the phone quick and arrived prepared quick! Personable and professional…read more Picked up a LOOWW Truck with his flatbed within 30 min of me calling! Great pricing too.

Great service, even though I had a non-towing problem. I was moving a car I am restoring into…read morestorage and I of course got the one storage unit with a little hill and lip in front of it. The car is very light, but I couldn't push it the last few feet alone. I randomly called Hermosillo Towing, and the dispatcher called someone knows who does these kind of service calls, who then called me. The dispatcher also called his son just in case. Thank you!

The phone was answered right away. I needed a short tow from repair shop to my house. He quoted the…read moreprice, showed up when he said he would, and the truck is right where I wanted it. I'd use them again.

Giving one star because I called for two days and no one answered at all. Not sure if phone number…read moreisn't update but never got in contact.

Great service! The driver responded very quickly and arrived within about an hour. I was in a hurry…read moreand really needed the car towed as soon as possible. He was friendly, professional, and very helpful. The price was also very reasonable. The whole process was easy and stress-free. Really appreciate the fast service. Highly recommend!

First of all I have a slammed civic and it takes a knowledgeable, patient person to get these kind…read moreof cars up on a flatbed smoothly with no damage. David IS that guy! Super friendly, patient and knowledgeable and had everything required to get a slammed car onto a flatbed smoothly. And I can't complain about any costs I incurred considering this isn't a car you can just drag and pull. To all my low homies that may see this (or anybody for that matter) give these guys a call. David will take care of you

My bike got a flat and BMW sent them to my location. The driver was nice, helpful, and got to me…read morewithin 30 minutes.

Best towing service around, always keeping it professional and fast. Waiting time was accurate and…read morepunctual. Been using this company for years and they have NEVER damaged my cars or ripped me off. Pricing is reasonable so thank you Fernando for your outstanding service.