Riverside is the best! They have kept my dogs and do a fine job. I know my dogs are treated well & are taken care of. I've had a therapy dog who was well behaved and a challenging dog & both were treated with care. I don't worry when my dogs are at Riverside! read more

My pup Copper and our family are not from the area, so 3 years ago when we were in need of daily doggy-daycare, we were thrilled to find Riverside Kennel. It's close to my work, making it very easy to drop off and pick up. After reading reviews we decided this was the place for us, Three+ years later, our pup still goes there most days. He's excited to be dropped off and happy to be picked up. The employees are great with the dogs, and I get daily reports of his adventures. Most of all, we also get peace of mind that he bid safe and not all by himself all day when we are at work. Suzette is great with him and greets him by name. She's taken additional security measures to keep the facility safe and secure (not in the best neighborhood, but that's not her fault, and not a reason not to take your dog there). All in all, we're very happy with our decision and recommend this business to anyone who wants a safe and caring place for their pup. 10/10 read more

Amazing doggie day care! Everyone is really nice and dogs have a large area to play! They are watched carefully and secure. Very affordable too! My dog is super picky but is always happy and wiped out after a day of play. Would recommend 100%. read more

Sad to leave a negative review but was super bummed out after having high expectations based off their website. I called ahead to see if my 6 mo Great Dane puppy could come check it out and got the go ahead and filled out a form. After driving twenty minutes I arrived and there was only one staff member to watch the dogs. Outside of not feeling comfortable to leave him, they wouldn't even allow me too because he is big. (Mind you still 6 months and a gentle giant) I also got a follow up email saying they are sorry I wasted my time but I should find somewhere with larger dogs to play with. They should put weight parameters on the site. Well needless to say I unfortunately won't be recommending BUT if anyone needs somewhere I recommend Dog Rule Resort ! They have my dog with the smaller dogs since he is still a puppy (picture of a highly recommended dog resort to take your pet to instead is attached) read more

Riverside Kennel - Wouldn't recommend riverside but do recommend dog rule resort. - Pet Groomers Near Me - Fort Worth, Texas

These are the only people I trust to care for my balance-assist service dog. He understandably has severe anxiety when separated from me and can be a bit of a Houdini when it comes to escaping to try to find me. I had a terrible fall and was hospitalized for almost a month. I boarded him at Riverside and they were incredible. I could breathe easy knowing that Ghost was safe and getting plenty of attention. I am extremely picky bordering on uptight about leaving him with anyone. Riverside Resort for dogs exceeded all my expectations. They even sent me photos of my boy while I was hospitalized. They are WONDERFUL! read more

The owner was extremely rude to me when my Regular Vet called to get an update for a vaccination that was given to my Shepherd Frida at this facility. They had no documentation of it. They are a complete mess!! Too many dogs and 1 person taking care of about 20 dogs. This is a major liability when they give your dog a vaccination and don't document it! Do not take your pets there!!!! The owner is rude and cant control her temper. She hung up on my Vet and me! This is a total disaster and an unsafe environment for any pets. They are understaffed and don't document their medical records. Worst case place ever!!! Update: The owners comments below are a complete lie! They documented my dog's name wrong. It does not match up with my credit card. Post your proof liar!!! You should be ashamed of yourself. That an old woman your age would lie . read more

They really are great. Dropped off my 10 month old pup over July 4th weekend for 2 nights of boarding. First time boarding ever. Making the reservation was super easy. Honest, great business; even when I thought about adding on additional services, they said it wasn't needed because my young pup would be too tired for it anyways. Hard for me as a tiger dog mom not to have 24/7 web cam access as other facilities do so that you can check in on your pup. However, their Instagram posts were the perfect amount of seeing my pup run around happy as can be, and not obsessing over watching a cam 24/7 (as I've done in the past lol). They love the pups, and the pups sure do love them too. Will be returning! read more

Riverside Kennel - "Bye mom! Have fun! I've got new friends now!" - Pet Groomers Near Me - Fort Worth, Texas

We made the same appointment for Kiki. And like last time, the same results= Washed and nails trimmed, but her hair not clipped. I know its a kennel and that this place's primary function is not grooming services, but that's twice in a row now. We really wished they had just let us know ahead of time if they did not have a dog groomer on-site when we made our appointment. We could've taken her somewhere else instead of waiting all day and then not telling us until we picked her up. Wasted Saturday :( read more

I've been taking my dogs here for over 10 years! Suzette and her staff go above and beyond to make sure your pet is taken care of. She's even taken my dog to the vet before when I was out of the country! Cami starts whining as soon as I mention Suzette and often doesn't want to leave haha The facility has had to expand multiple times to keep with new customers coming in. I believe Riverside also has the largest outdoor dog play space in Fort Worth. The dogs get pools & misters in the summer time, classical music and all the outside play time! You definitely do need to book in advance though for boarding bc they stay consistently full! I always recommend them and my friends all love Riverside now too. read more

Very disappointed with this doggie daycare. Confirmed they would take a 6 Month old Great Dane puppy day before. Yes he is a sweet gentle Giant. I drive 20 minutes to the location today and there was 1 employee to do it all. So dogs at daycare were left unattended outside while I was being checked in at office. There was only 5 dogs but all outside without supervision. Employee said she was calling to see if she could get help but after calling she said if he stayed he would be by himself in separate area since it was first day and she was alone. I was so surprised and let My dog leave with me. If anyone looking for a fabulous doggie daycare in North Fort Worth please check out DOG RULE RESORT. He is with puppies and does wonderful because establishment is amazing. Beware postings can be misleading read more

Riverside Kennel - Dog rule resort small dog side - Pet Groomers Near Me - Fort Worth, Texas

Don't let the location fool you! This place is awesome. We have been taking our dogs here for years. You will not find anyone more concerned with your dogs care and well-being as you will with Riverside. Suzette, the owner, is a no nonsense lady who puts dogs first above all else. And if you are wanting to leave your dogs at boarding you want someone who does exactly that. It is clean, no doggie smells here, the staff have always been courteous. Our 3 dogs look forward to going and Suzette sends pics of them while we are away! Can't wait for the doggie splash pad! Give them a try, you won't regret it! read more

Update August 2013: Riverside has been churning through groomers since my 2012 review. The service has become very erratic, depending on the groomer. The last time I took in my dog in August, he came home with mats in his fur. My wife complained that he still smelled like dog too. My last four times bringing my dogs there has my wife tearing me a new one. Consistency is desperately needed. Ah alas, time to look for another groomer . . . again. ________________________________ This is the very last thing I am doing in 2012 before going out to celebrate New Years Eve. So, at 7:30 PM, this is important to me. I have two miniature Schnauzers. I cannot tell you how many places they have been for grooming. Everyone is an expert. Everyone knows how to groom them. I have my Schnauzers come back looking like hairless Chihuahuas. Other times, they groomed them like Westies. I've known Suzettte, the owner, through community events. And while it is a kennel, they have a grooming facility. I thought I'd give it a try. While nothing in life is perfect, Riverside Kennel comes very close. They listen to your desires and needs. They make it happen. My dogs don't feel tormented. They look forward to their grooming. They smell wonderful and their grooming is fantastic. Sometimes, when you take your dog to a groomer, you have no idea when they will be finished. It could be a few hours. It could be all day. For all day, those poor creatures are in a pen and are not taken out to go to the bathroom. Riverside Kennel makes a commitment. They will tell you when the dogs will be ready and usually it's within two to four hours after you drop them off. Suzette isn't just a business owner. She is very involved in her community. As an avid supporter of Fort Worth No Kill, she is very committed to finding shelter animals a home. To get the best experience from Riverside Kennel, take a moment to talk with your groomer. Would you take a child to a hair salon and walk away? No. The same here. Everyone has a different perspective. Those few moments you spend together than take your grooming experience from good to great. Suzette is not just a great business woman with a strong sense of customer satisfaction. She also lives her life like she treats the animals she oversees. If shelter dogs could talk, she would win the CNN Hero award. Try it one time. Talk to your groomer. Like kids, you won't trust your animals to anyone else. read more

We had to leave our husky/shepard mix at this place and we asked if they would do payment plans and they said they can but they emailed last night saying if we didn't pay by friday they was going to call the police. On top of that they gave him an extra bath that we didn't want and charged us extra for more stuff we didn't need. They said we ran out of dog food and was charging us for their dog food but when we picked him up there was almost half a bag of dog food left. Very bad communication and the emails are very unprofessional calling us con artist and more. I do not recommend taking your animals here. read more

You can trust Riverside Kennel to take care of your pet and you can go on vacation knowing that all your special instructions will be followed. We've used them for several years now and it's invaluable not worrying about our older dog getting the attention he needs when we are away. Special lovey time can be ordered, for a small fee, and they will spend special one-on-one time with your pet. They also offer day-care. Kennel customers can ask that their pets get to play with the day-care pets if your dog enjoys playing with others. There is always a worker outside with the dogs making sure that everyone is playing well with others. Suzanne, the owner is a great lady who listens and notes any special instructions you may have and has always been super friendly, helpful and on top of everything. They also offer grooming for a small fee. read more

I've taken my two dachshunds here a couple times when on vacation or traveling for work. I absolutely love the staff! Everyone is so friendly and helpful and you can really tell they will take care of your babies while you're gone. The boarding kennels are very spacious and they even have video cameras! I was able to get online and check on my little ones while I was gone. Thank you Riverside for your trustworthy service and clean establishment! You guys are the best! read more

My dogs love going for doggie daycare!! Thanks to the loving and caring staff for keeping the environment safe and welcoming!

TERRIBLE EXPERIENCE! I am a local law enforcement officer for nearly 30 years and my wife is a local elementary teacher. Our family including our pets Baxter 2 years old and Tyson 4 years old had a terrible experience this past weekend. Initially we felt very comfortable leaving our dogs with Suzette and her staff over the weekend, and were even more anxious to return to pick them up considering how attached our dogs our to us. Upon my wife's arrival to pick Baxter and Tyson up she anticipated a very exciting reunion with our pets. As she waited at the counter, she heard Suzette curse one of the dogs (not ours) relating something to the effect of "GOT DAMN DOG" as the dog did not move fast enough through one of the gates. My wife called out Suzette for cursing the dog at which time she apologized, but it raised a serious red flag concerning how she treats the dogs behind closed doors. As my wife was reunited with Baxter and Tyson they were not happy whatsoever. The staff advised that Baxter was not feeling well maybe from anxiety or overheating and that he had vomited on his bed. However we were not notified of his illness! If Baxter was overheated, then why was he overheated? And why were we not immediately contacted? What if he was seriously ill and need vet care? I didn't see any experience in Suzette's bio related to veterinarian care. Anyway, these are some of the questions that could not be answered. Each one of their meals were pre-packaged as our dogs eat once in the morning and once in the evening. Over a 3 day stay 7 pre packaged meals were not provided to our dogs. But when my wife asked if our dogs had eaten twice a day they reviewed their records and answered yes. When confronted with the 7 pre packaged meals not used, they could not answer up for it. So either Suzette and her staff lied about feeding our dogs all their meals or there are some very serious deficiencies with their operation and daily feeding schedules. Suzette was very rude and defensive when questioned and had to defer to her employee for questions as the owner she could not answer. I find it funny reading her small bio under "Suzette and Friends" under Riverside-Kennel.com where she outlines her bad experiences with boarding her own dogs and how she was greeted by a very rude person at pick up. She also mentions the need for very high standards with zero mistakes to be a challenge. My wife saw Suzette's true colors when she raised her voice and cursed a very small dog. I wish I knew who that dog belonged to so I could bring it to their attention. When my dogs returned home they drank two full large bowls of water. Another indication that they were not properly cared for. Needless to say, Suzette provided a full refund including grooming services. Never again will we board again at this place. And I will be certain to share her treatment and profanity laced language toward pets on other social media sites as I would almost bet anything that was not her first time to curse the dogs under her care. To read other reviews that Suzette is rude and hung up on other customers should validate my post as she hung up on my wife as well after being questioned and forced into providing a full refund. I do want to acknowledge and send kudos to Elizabeth. Suzette placed her in a very compromising and uncomfortable situation. Though her embarrassment was evident, she remained calm and very professional as she tried her best to compensate for Suzette's failure to take responsibility. That one star is for Elizabeth as she is the only deserving of it. read more

Utterly unprofessional. Only giving it 1 star because I have to. We tried getting a hold of them for over 2 hours before our call was finally answered/returned. We dropped the dog off, only to see a video on Facebook a short while later criticising us without having any knowledge of our situation. Keep the opinions to yourself, ma'am; there's no need to resort to Facebook to rant when you don't know what had happened previously. read more

The BEST! Suzette and her staff are the most caring people - at only 7 months old, I was so nervous to start taking my dog at doggie daycare (we had a dog walker come to our house when she was younger), but I knew it would make her so happy. After much research, I finally chose Riverside and I couldn't be happier with the choice!! They know Kacey by name, learn her habits, personality, they remember which dogs are her "friends" - her favorites to play with... And it didn't happen after weeks and weeks of going there.... They made comments when I picked her up after the FIRST DAY that ensured me they really paid close attention! Great facebook pics so I can check up throughout the day. Our pup is now a regular, 2-3 times a week for doggie daycare. When we get to the last stop light before the kennel, she starts freaking out, wagging her tail, whining and pawing at the door -- she knows where she's going and she LOVES IT! She practically drags me across the parking lot & inside when we pull up. Thanks Riverside!!! read more

I have never boarded my dog before or sent him to a doggy daycare. This was my first time calling a place to check on boarding him. The lady answered the phone sounding as if she was overwhelmed. I informed her of what my need was and also let her know that I have never used this type of service before so I really don't know what questions I need to ask other than pricing. "Well what size is your dog?" I said "he's about 80lbs, a large dog." Her: "Well we don't have any room for large dogs". I said ok and hung up. I will not try again with this place. I need something for tomorrow (last minute-I know). read more

We just picked up our dog (Daisy) who was a first time boarder. She did great and really seemed to love her stay at Riverside Kennel! The staff is very friendly and they took really good care of our dog. The staff is truly serious about making it a stress free experience! We will definitely take her back! Thank you Riverside Kennel! read more

Not very professional.. . Lady at front desk ran my credit card twice and argued with me that she didn't .. Refund was issued after I followed up after reviewing my personal bank statements . Used another facility few miles away and was a better fit and they have vet services and boarding at same location so saved lot of time also . .. dog may have read more

I would give them 0 stars if i could. I took my dog here so i could move. They burned his back paw pads from the hot concrete and rocks that they leave the dogs on. They proceeded to call me and say what's wrong with back legs "he's limping" trying to cover their ass because they knew exactly what they did. As I'm leaving i hear the manager yelling at the dog that was next to her to get away. I feel terrible for leaving baby in such a bad facility. He also had bloody diarrhea which he has never had. This place needs to be shut down. BE CAREFUL BEFORE LEAVING YOUR DOG WITH PEOPLE WHO THIS IT'S OK FOR DOGS TO PLAY ON HOT CONCRETE. read more

Riverside Kennel is just the best. Trust your babies to this fun facility. We highly recommend them to our clients. Dr Young (Harris Parkway Animal Hospital) read more

I have been bringing my very energetic German Shepherd, Heidi, to Suzette and her team now for the past 1.5 years. Due to the nature of my work, Heidi has to spend multiple overnights per month at the kennel, so I have gotten to know and trust Suzette and her staff during that time. Suzette truly cares about every dog in her care. She has repeatedly gone above and beyond to help me out, and I can rest easy knowing that Heidi is well cared for and properly socialized when I can't be home to take care of her myself. Most kennels can't say that the dogs enjoy going, but every time we pull up to Riverside I hear the same excited yelping from the back seat as when we pull up to the dog park, so I know Heidi is actually happy to get to see her friends. I can say without reservation that I would recommend Riverside Kennel to anyone. read more

Fabulous service and care for my two puppies. I thought the price was fair and not overinflated. Tony groomed my hates-to-be-groomed Shih Tzu and was patient with him. I turned my pups over a hot mess and they were ready in a few short hours and looking doggone amazing. I will be back and more frequently too! So glad to have found this place. My favorite since moving from Dallas to FTW. read more

I have been taking my dogs here for about 4 years. They are wonderful with my high energy dog and so good with my older, nervous dog. When I pick my dogs up, they are happy and calm. I always feel good about dropping them off for the day or even for a week when we go on vacation. I can't recommend them enough!!! read more

I shopped around for doggy day care but came across Riverside due to word of mouth reviews of people in the area. I started taking my lab puppy there when he was almost 4 months old and they did such a great job with him. I take him to doggy day care once a week and have used them for boarding. My sweet boy knows when it's day care day and gets so excited to see all his friends! He comes home utterly exhausted so I know he spends the whole day playing and not locked inside a small room like some other places do. I tell everyone to send their pups here :) totally worth every (very affordable) penny. Riverside is also very convenient if you work downtown Fort Worth. read more

Absolutely fantastic! They got my pup in same day, and were super sweet and helpful! Very clean facility, and gave recommendations for foods that would help ease a skin allergy my dog has. Will definitely be returning. read more

We've used this kennel for our 2 dogs over the last 2 or 3 years for our frequent travel and have always had good experiences. A great local business to support with very reasonable prices! read more

I had my English bulldog groomed the other day. The staff was very friendly. Karen did an excellent job.I would recommend their service to anyone.I definitely will be a repeat customer. read more

We've been bringing our dogs to Suzette and her employees for 3 years. Our dogs are not always nice to other dogs in our neighborhood, but something about Riverside takes away their anxiety. They get excited when they arrive and look happy when we pick them up. It was also convenient to have grooming services and bordatella vaccines available. A one stop shop for boarding needs. I also loved that they supported their community and neighborhood. From advocating for lost, abused, and stray pets, to being a beacon for their depressed neighborhood. They care about the animals and people around them. read more

When I first took my (then) puppy here, he acted like a prison dog - hugging the fence and unsure what to do. The owner, Suzette, said he had to learn how to play and he'd come around. Boy, did he ever!!! He is now 2 1/2 years old and I've trusted Riverside Kennel with him for Doggie Day Care (DDC) and all the boarding that's necessary for my job and leisure time. Seriously - I have to board him A LOT - a few times up to two (2) weeks. He is ALWAYS super-excited to go, and worn out from all the playing when he gets home. As a new boarder, Suzette sent me texts of my pup playing and now I check their Facebook to see updates. He absolutely loves all the folks who work here, and they treat him like he's a member of their family. I've tried a couple of other boarding/Doggie Day Care places, even one with cameras - nothing compares. When I left him for DDC at the place with cameras, I kept track of him throughout the day - not one person interacted with him or any other animals in the 6 hours I dared to leave him. NOT. ONE. At one point, he actually laid down in the 20+, dog-crowded pen, bored senseless. Why would I pay for him to be bored in a strange place with people who clearly don't care when he could be relaxed at home or playing his heart out at Riverside Kennel??? I love to pull up to Riverside Kennel and see their employees playing, laughing, and petting/loving on the dogs. Suzette's motto is "Dogs love us - we love dogs!", and this could not be more true in our case. I trust my fur baby to them, to treat him like I would. And they do - they're the best in the business!!! read more

Wonderful place. I've ben bringing my dog here for more than 10 years for both day care and boarding. It is very popular--with good reason--so when I'm going to be travelling over a holiday or school vacation week I book well in advance. Suzette and her staff are the tops! My dog runs IN the door! read more

We love Riverside Kennel - have used them for over a year after a coworker's recommendation, and in turn have recommended them to other people. Whenever we arrive to drop our two dogs off for boarding, we usually find one of the staff members outside playing with the dogs. Suzette, the owner, is kind and has a great sense of humor - everyone here is professional and has a passion for animals. When we pick them up, they're happy, tired (in a good way!) and look like they've had a great time. We hate to leave our dogs when we go out of town, but we rest easier knowing they are in great hands and are well looked after by everyone at Riverside. Thanks guys! read more

Went one time for an interview thinking I would like to work there saw firsthand how the owner treated her employees and still did not back out of the interview was very poorly treated during the interview after being up for over 24 hours I explained to her how I had just put one of my own dogs down I feel as though my dogs are family members not once did I here condolences or her say sorry or anything to me she only told me how she did not feel that I had the pace for the work or anything nice at all to say to me. I wanted to laugh in her face if she had taken one glance at my resume she would have seen from the previous five years I have been working on an ambulance including 911 industries really! And I don't have the pace for a dog kennel! I also have over ten years cleaning and caring at a barn for horses WOW ok lady learn how to treat employees and maybe you wouldn't be posting ads to hire read more

This is one of the best kennels as doggies are given so much attention out time, play and story time. To my great surprise, when I picked up a recent rescue that was being boarded there due to no foster/adopter, Riverside Kennels knocked the $220 bill to nil. That is so generous and they can't do it every day, but I am grateful that my rescued pup and I lucked out. Woof Woof Riverside Kennels! read more

It's a nice facility however every time I picked my dog up from daycare, I noticed she was always inside in the enclosed area with the lady working at front desk. I gave it a couple more tries but one day, I noticed around lunch time they posted a picture of my dog on facebook and she was sitting by the reception desk. 4 hours later, I went to pick my dog up and she was in the same dang spot. I won't pay for a daycare to keep my dog inside a 10X10 room when I could leave her at home for free. I thought I paid so she could roam around outside with other dogs and socialize. She's an extremely social dog and it made me upset every time I saw her trapped inside. I would rather save my money and go elsewhere read more

Best boarding facility in the area. Lilly was calm, happy, healthy and clean when I picked her up after 4 days. Suzette runs a great business where the dogs are the focus. Kennel is always clean and dogs are nor stressed. read more

This is a great place to leave your pet when you go on vacation. They are reliable, caring, and very professional. I have been taking my dog here for the past couple of years, and have never had a bad experience. The staff is great, the prices are reasonable, the facilities are great, great hours of operation, and they are a well run local business. read more