This is an updated review, as Pawhootz was operating as "Animal America" on my previous review, and…read more(I think) was under different ownership or management. I have a different dog now - a Maltese puppy named Maxwell - who is just over a year old. I started bringing him for Day Camp in the first quarter of 2024. He was very timid and unsure of what to do, but the excellent "camp counselors" at Pawhootz were so patient in doing their evaluations and making sure he felt safe and secure. Now, he acts like he owns the place! When I ask him if he wants to "go play," he goes berserk! And as soon as we pull into the driveway, chaos (the good kind) ensues. He has a little BFF that attends regularly, as well. When I pick him up at the end of the day, he is happily exhaunted. I confess that I balked a bit at the price and having to pay all at once at the beginning of each month; however, Maxwell attends day camp three times per week - when I can't work from home and must be in Dallas all day, I have real peace of mind knowing that he is well taken care of. Also, I love peeking in on the Webcam to see him playing with his buddies - it's the best part of my day! The management at Pawhootz is excellent - they are very responsive to questions and concerns, and they actually listen! You can tell that they have a heart for animals, and they treat them as if they were their own. We have been learning about boarding during the holidays. I was confident that he was safe and well cared for during the holidays. And they are working with me to find ways to alleviate his anxiety - puppies get anxious sometimes when we're away for longer than they are used to! We have not had a full groom here yet, but Maxwell got a luxurious bath and blueberry facial recently! They did a lovely job of brushing and cleaning him up - he was a happy peppy puppy when they brought him out to me. In summary, I highly recommend Pawhootz as a reliable, safe, secure, and trustworthy place to board fur babies. Between the creative enrichment activities and the amazing employees, they are a fun place for a few hours or a few days.

I have an 8 year old Tuxedo Main Coon, very relaxed and happy Boy. Without a care in the World. Has…read morebeen a Customer of Yours. Today he went in for his usual Shave and Grooming. Somehow, everything was going as normal until it was time for his Bath. The water exposer made him Scared and he reacted by Biting the Groomer. This was not his first time there. And because of this, he has been Denied any future Services. I am very Saddened that he has been Denied Barred. I feel that he has been in your Trusted Hands as before that you would have had Protocols to insure the comfort of my Pet and Safety of the Groomer. Instead of Punishing my Baby because of failing to comply with precautions and procedures. I wish you would reconsider having my Baby to continue being your Customer. Spoken by a Vietnam Veteran 1962-1966. Thank You

I absolutely love this veterinary office!!…read more My family and I have used them for years which includes our most recent three dogs who have all passed in the last five years. If I named every positive thing that transpired with our three animals that the clinic has helped us out with, this will turn into a novel. Let's just say they were more than generous and took really good care of our animals and our family through the tough times when we had to put our dogs down after their long beautiful lives. We now have a new puppy and two cats who are also patients at the clinic. Not only do they offer veterinary services they also offer spa and boarding services. At really reasonable prices especially when compared to other places. And the staff is always so sweet. We took our oldest cat Larry for a check up not too long ago and it was only $60 for the whole visit and check up.

Way overpriced. Over $1000 for my cat to be groomed (with sedative). Friendly office staffread more

As a whole, this clinic is excellent. They definitely thrive in specific areas (from my…read moreexperience). Creekside is excellent in their emergency services, boarding, grooming, and day care. I've used each of these at least half a dozen times and I've never had a bad experience. Professional, timely, warm, and never make me feel like I'm asking too much as far as questions and clarification. My only critique would be their primary veterinary care. Initially, we began routine veterinary services here but we would end up waiting upwards of 30 minutes to even get into a room, let alone see the veterinarian. And the prices are more expensive than my current primary veterinarian just a few miles away. We have since switched the primary care vet for my dog. BUT, I highly recommend any other service Creekside provides, I always know my pup is receiving excellent care here and I'm very grateful for the work they do.

Yesterday I took my cat in as a walk-in and had an excellent experience. Even though there were no…read moreappointments online, they got me in quickly once I called, and I didn't have to wait long. The tech was amazing--very attentive and asked all the right questions. I was also glad to see Dr. Cristina Bettencourt again; she was just as wonderful as before. Together, they quickly came up with a plan and got Cinnamon treated with antibiotics, meds, and food to help his appetite. Cinnamon isn't just a pet--he's my constant companion and part of the family, so it's hard seeing him not feel like himself. I'm hopeful he'll start improving in the next couple of days. Overall, it was one of the best vet visits I've had in a long time.

These people will give you the runaround. They are more interested in getting your money than…read morehelping your pet. Stay away from this clinic, especially if you have a diabetic pet.

I have NEVER been required to provide MY SSN JUST TO HAVE OUR DOG BATHED. Yes, you read that…read morecorrectly. They wanted both mine and my wife's SSN - JUST TO HAVE OUR DOG BATHED. I found out once I arrived for the appointment and was filling out the 5 pages of forms - JUST TO HAVE OUR DOG BATHED. I asked them why and they told me "so we can locate you if your dog goes missing AND in case you skip out on the bill. WTF?? I even offered to pay up front for his BATH and they said "no, we need your SSN". Needless to say, I canceled the appointment and walked out...ABSURD!!

What a fantastic and friendly neighborhood place! Just took my sweet pup there today for the first…read moretime. From the front desk, to the groomer, to the nurse, to the doctor .. everyone was SO nice. I did the drop off, so I was able to hand off my pup before I went to work. When I got there, I was given a thorough overview of what Dexter needed and what I could expect for costs. We came up with a treatment plan I felt comfortable with before I left. I got a call from the vet later in the day with a full debrief and helped me understand any next steps that I needed to take. She was incredibly nice to chat with and a patient with my questions. It's such a peace of mind to be able to leave your fur baby with someone and know they are well taken care of. Thanks Parkside team! We look forward to seeing you again soon. Y'all rock!

So happy with this Dr and her staff ! After 20 years of living here I am back where I started!read more

I've been meaning to post a glowing review for Happy Tails Dog Sitting on Yelp for quite some time…read more Samantha and Norm are the BEST. She treats your dog as if he was her own and sends you daily updates (via email or text) with pictures, reassuring you that your dog is in great hands and doing well. Most recently, my dog Prince stayed with her for a week - the longest he's been away from home - and his birthday fell during that stay. She baked him the most adorable doggie cake for me to take home to celebrate when I got back, and also got him a Prince crown cookie with his name on it and sent me pics of him in a party hat! He also got a solo walk to PetSmart with Norm to pick his own toy, and an egg for breakfast - one of his favorite foods to eat! I am always blown away by how caring and loving they are and it makes me feel so much better if and when I have to travel, knowing that Prince is in good hands! I adopted him when he was 4 years old, and he had been owner surrendered at a shelter so the thought of boarding him at a kennel just made me so upset. I found her on Yelp and Prince has stayed with her 3 times so far, and I can't say enough great things about Samantha and Norm. 100% recommend them to anyone who wants a home away from home for their dog while they're away. She even checks in periodically, especially right after the stay, to check in on my pup and make sure he's doing well! And the first few visits, she even provided a wonderful take home bag with toys and homemade treats for Prince. So incredibly sweet and well priced. And much better than the options I've seen on DogVacay, which can be $50-75/night for minimal supervision! I'll be back the next time I go out of town!

I really wanted to give Happy Tails a chance, but the complete lack of urgency and poor…read morecommunication made that impossible. I've been trying to plan for a week-long work trip at the beginning of May, followed some time in Europe, and needed to secure boarding. Over three days, I submitted multiple intake forms (in case the first didn't go through), sent texts, and called. There was no follow-up, no acknowledgment. Nothing. The only response I received was a single text saying they weren't accepting new boarders until May 1 and to fill out a request form...which I had already done multiple times. If you're too busy to take on new clients, that's completely understandable. But ignoring repeated outreach and sending a generic, unhelpful response isn't. Communication matters, especially when people are trying to make plans with real deadlines. They may be great with dogs, but based on this experience, I wouldn't rely on them if you expect professionalism or responsiveness.

Excellent service. Immediately communicated with me and helped tremendously with a tragic situation…read moreinvolving a family member who was hospitalized. This organization was amazing and went above and beyond to help with long term fostering and rehoming of 2 cats. This business is prompt in communication, compassion and love for fur babies. Highly recommend.

They were so professional and patient with our 2 dogs. They made sure not to cut the skin tags on…read moreeither dog. Our dofs are 15 and 17 years old so the kindness is very much appreciated for both our fur babies/ old men.

Need to add another 5-Star review for this business!…read more Stopped in to set an appointment and was able to drop my guy off same-day because they had a cancellation. He was in need of a bath and a nail trim. I also added having his teeth brushed. What I loved/Why 5-stars: - Same day service (but I lucked out due to a cancellation) - Great pricing! - Quick turnaround! - He looked and smelled great! Pro Tip #1: It's tucked away behind the first building on the left side of the second building. Pro Tip #2: If you call and don't get through, you can text the same number. I will definitely be bringing my little guy back!

Best groomer for molly. Sweet woman and daughter and very patient with…read more Dogs of all sizes Been using her 13 years