We ordered a bike online for my son and it came mostly put together but it needed some work beyond…read morewhat I could finish. The training wheels we ordered didn't quite fit the bike. They managed to get them on by bending them into place. They charged $30 total and spent at least 45 minutes solid working on the bike. They were as perplexed as I was by the fact that this bike had just one brake on the handlebars to control both the front and back. After I was home, I read all over the documentation, "the front wheel appears as if the brake doesn't lock, that's just how this bike is designed." :P They basically dropped everything they were working on just to help us out. I wouldn't buy accessories here, but this is a decent bike shop for repairs!

Nice shop in norther Mass area. Friendly staff. Will be back when the weather warms up and time…read moreto start riding again.

I am writing to express my gratitude to David Ricker, the owner of Pedalin' Fools, who expertly…read morerepaired my nephew's ebike today, a Sunday. The bike's rear tire had detached the previous day while my nephew was riding with friends. David suspected that low air pressure may have contributed to the issue. He kindly accommodated us by making the necessary repairs, which took approximately 45 minutes to complete. Prior to bringing the bike in, I had called David earlier in the morning, and he informed me of the shop's Sunday hours. David demonstrated exceptional efficiency and expertise, earning our loyalty as customers. I highly recommend Pedalin' Fools for ebike repairs

Very responsive and always come back with a great performing bike less expensive than the retail…read moreshops!

10 STARS!!!! I spoke to Owen, who helped me diagnose and repair an issue on my daughter's Schwinn…read moreAdmiral, and I couldn't have asked for a better experience! I couldn't recommend this place more highly. This is everything you look for in a local bike shop - staff who are helpful, approachable, look to work with bike owners and enable them to do basic maintenance at home, while remaining available for the maintenance and repairs at the shop!!!! This is an absolutely stellar shop. Very few of these are still left, unfortunately.

I had my eye on a bike for a week or so, before deciding to go ahead and order it online on Monday…read more. Said "in stock" and available for pick up in Danvers Tuesday morning or seabrook Wednesday morning. (Danvers was closed Monday). I chose to pick up in seabrook Wednesday since we are in NH and couldn't get down to Danvers Tuesday anyway. My confirmation email said "ships from western cycle" to seabrook location. My receipt was from the Danvers location. I got a call Tuesday at 5:30pm from seabrook saying that they didn't have the bike I ordered in stock at either location. I explained what my confirmation email said and the very sympathetic employee from seabrook said he would call Danvers so see if they had put the bike aside without his knowledge. Danvers was already closed for the day so he offered to call and get back to me in the morning. 10:15 Wednesday I get a call from the owner, with a big attitude, telling me that they don't have the bike. Zero sympathy or compassion for me, the customer. He claims it was in seabrook and must have sold right before I ordered but doesn't know when. I was obviously upset, having ordered Monday and only finding out two days later that they sold me a bike they didn't have. The owner acted annoyed that he even had to call me and said "I don't know what to tell ya". He offered to cancel the order or order the bike (which would come in 7-10 business days), but we are leaving on vacation and needed a bike sooner. He said "sorry" like he was forced to, and was just overall not nice to me. I would recommend Buchika or Philbrick's for your bike needs. Philbricks went above and beyond and legit built a bike for us same day (normally a 2-4 day turn around) so we'd have it for vacation.

Had an awesome experience shopping here and would highly recommend stopping by if you like to ride…read morebikes. Upon entering I was greeted by the two staff members with a pleasant hello and the question of how can we help you today? Meanwhile both of these guys were clearly in the middle of assembling/ servicing bikes but didn't seem to mind taking a minute to help me find what I was looking for. This was huge for me as i've been to other shops in the past and have had the opposite experience. One time the staff of another local shop couldn't be bothered to look up from whatever they were doing to assist me when I was literally there to buy a bike... a nice top of the line gravel bike I wanted for a long time..that experience left me so jaded I took my business elsewhere. Long story long that was not the case with these dudes, and after helping me find the helmet and peddles I needed I learned a bunch about the owner Jake and head mechanic Ed. Both of them local to the area - their stoke and knowledge of the neighboring trail systems was wonderful and they even hooked me up w/ a shop water bottle - I've got a zillion bottles but who doesn't love free swag?? Safe to say I left shop more stoked on riding than when I walked in and fully intend to shop here again in the future. Lastly, the aesthetics were modern and major bonus points for the sick grunge station they had on!

Helpful, courteous, quick and easy. I would recommend this bike shop to anyone. Service was…read moregreat, owner installed a new bike rack and showed me how to secure bikes while actually placing my bike onto the rack. Also got a new seat and they made sure I tested it first and thankfully they did this because it did need a quick adjustment.

Nice to have shop for the serious cyclist right in downtown Andover. Friendly helpful and…read moreknowledgeable staff.

From the owner: We are a full service and sales Bicycle Shop. We carry well known brands such as Bianchi and…read moreDecarolis among others. We carry Cycling apparel and can do custom orders for your team. We also do instructional classes from basic to advanced in our unique virtual studio! Lastly we also offer core and strength training!

Amazing service at this very friendly shop. Stopped in while in a ride as I had an annoying chain…read morerub and they quickly assessed the issue and helped me get back in the road

I have many times taken my bike to Papa Wheelies for tune-ups, and I've found that they've done a…read morepretty good job with good turnaround. However, a recent bad experience there has soured me on returning. I have never owned proper biking shoes and am in the market for clip-ons. I went to the store and explained that I needed biking shoes for wide feet, ideally something with a wide toebox. The employee offered me one pair of shoes that were E's, and when I said they were far too tight, he pretty bluntly and unapologetically said, "Well, that's all we've got." One of the benefits of not going straight to an online retailer is that you could get advice from a live retailer. I asked if there were any brands he might recommend I look into to find something that would fit my feet. His response: "This is the only one we've got." I've given 2-Stars as a compromise between the good tuning services I've gotten before and the horrifically negative and dismissive customer service I received.

I have been a customer of Todd's for 23 years, and he has become a friend. Todd is incredibly…read moreknowledgeable about sporting goods, great prices to buy and equally fair on trade-ins. As nice and honest as they come; no need to shop elsewhere!

I love coming here for my growing kids. Over the last few years we have gotten figure skates (new…read moreones 2-3 times a year!), roller skates, roller blades, a soccer ball, and soccer cleats. We can always trade-in the outgrown ones as well, saving even more. I have also seen bikes, scooters, hockey stuff, lacrosse, skiis/snowboards and I think some field hockey stuff. The owner is great, very very helpful. I was looking for a specific type of skating bag, which he didn't have in stock. He even took down my name and number to call me if one came in! Highly recommend for growing kids or those that are trying out a sport for the first time.

Not a business man of his word. Over paid and won't give me my refund because I waited too long…read morebecause I was busy with work. Oh and not to mention didn't finish the work that I paid for. Can't trust him.

Purchased my first motorcycle here ! Great service and plenty of motorcycle options here!read more

I've bought 3 bikes from Mike at Plaistow. He's always been easy to deal with and very helpful in…read moregetting me the exact bike that I want at a great price.

I dropped my bike off here on 7/10/25 and paid $392.40 in cash for a full diagnose and to…read morereassemble unit and the work we discussed.When the bike was dropped off 8/1/25 , the bike was in the exact same condition as when I dropped it off -- wires and plugs still disconnected I'm sharing this so other riders can make informed decisions before trusting their bikes and their money here. I strongly recommend getting everything in writing and checking reviews before committing.