We ordered a bike online for my son and it came mostly put together but it needed some work beyond…read morewhat I could finish. The training wheels we ordered didn't quite fit the bike. They managed to get them on by bending them into place. They charged $30 total and spent at least 45 minutes solid working on the bike. They were as perplexed as I was by the fact that this bike had just one brake on the handlebars to control both the front and back. After I was home, I read all over the documentation, "the front wheel appears as if the brake doesn't lock, that's just how this bike is designed." :P They basically dropped everything they were working on just to help us out. I wouldn't buy accessories here, but this is a decent bike shop for repairs!

Nice shop in norther Mass area. Friendly staff. Will be back when the weather warms up and time…read moreto start riding again.

I am writing to express my gratitude to David Ricker, the owner of Pedalin' Fools, who expertly…read morerepaired my nephew's ebike today, a Sunday. The bike's rear tire had detached the previous day while my nephew was riding with friends. David suspected that low air pressure may have contributed to the issue. He kindly accommodated us by making the necessary repairs, which took approximately 45 minutes to complete. Prior to bringing the bike in, I had called David earlier in the morning, and he informed me of the shop's Sunday hours. David demonstrated exceptional efficiency and expertise, earning our loyalty as customers. I highly recommend Pedalin' Fools for ebike repairs

Very responsive and always come back with a great performing bike less expensive than the retail…read moreshops!

I can't say enough good things about this Bike Shop and Hunter…read more I'm from out of state and had an issue with my Aventon E bike. I called and gave my problem and Hunter advised to bring it in to see what the issue was. He got right on it and diagnosed the problem. He couldn't solve my issue as it needs a new battery and he had none in stock. I thanked him and asked what I owed him and he said nothing because I couldn't help you get back on your bike. This is a very well stocked bike shop with so many options for bike brands. Great service department and good location on the bike trail. Great old school service. Thank you

just purchased a E Bike. the experience from start to finish was excellent and enjoyable. Staff is…read morevery knowledgeable and experienced, as well as friendly. I did much research to choose a bike and settled with the Aventon Aventure 2. I wish I could remember all of the staff names but I do remember a few hunter, Luke, Ian, jack. All Excellent !!

Had an awesome experience shopping here and would highly recommend stopping by if you like to ride…read morebikes. Upon entering I was greeted by the two staff members with a pleasant hello and the question of how can we help you today? Meanwhile both of these guys were clearly in the middle of assembling/ servicing bikes but didn't seem to mind taking a minute to help me find what I was looking for. This was huge for me as i've been to other shops in the past and have had the opposite experience. One time the staff of another local shop couldn't be bothered to look up from whatever they were doing to assist me when I was literally there to buy a bike... a nice top of the line gravel bike I wanted for a long time..that experience left me so jaded I took my business elsewhere. Long story long that was not the case with these dudes, and after helping me find the helmet and peddles I needed I learned a bunch about the owner Jake and head mechanic Ed. Both of them local to the area - their stoke and knowledge of the neighboring trail systems was wonderful and they even hooked me up w/ a shop water bottle - I've got a zillion bottles but who doesn't love free swag?? Safe to say I left shop more stoked on riding than when I walked in and fully intend to shop here again in the future. Lastly, the aesthetics were modern and major bonus points for the sick grunge station they had on!

Helpful, courteous, quick and easy. I would recommend this bike shop to anyone. Service was…read moregreat, owner installed a new bike rack and showed me how to secure bikes while actually placing my bike onto the rack. Also got a new seat and they made sure I tested it first and thankfully they did this because it did need a quick adjustment.

Nice to have shop for the serious cyclist right in downtown Andover. Friendly helpful and…read moreknowledgeable staff.

From the owner: We are a full service and sales Bicycle Shop. We carry well known brands such as Bianchi and…read moreDecarolis among others. We carry Cycling apparel and can do custom orders for your team. We also do instructional classes from basic to advanced in our unique virtual studio! Lastly we also offer core and strength training!

So this review is a little odd, because the first time I went I had an amazing time. The staff was…read moresuper helpful, I wasn't sure what I wanted/needed in a bike and they were patient and answered my questions well and I bought an amazing bike that I love. I didn't feel pressured, I felt like the person was really interested in helping me find something that would suit me. It was a very good buying experience. We came back about a week later to look for a bike for my wife and were helped by a teenage employee. We said our budget was X and he showed us a couple of bikes. My wife tried them both out and liked one. So we said we'd like it. Came inside to buy it and at the register he said "Oh, the price is actually Y", which was 300 dollars over our range! That was really frustrating. I suspect this might just be a training issue, but that was a serious disappointment on that second visit. I will definitely still come back because I liked the shop, but be careful about who you get to help you.

I am an avid cyclist in road, mountain and gravel cycling, and Papa Wheelies has been my go to bike…read moreshop for a number of years. Their customer service and knowledge of all types of riders and bikes is why I choose to patronize them, as well as why I will send all my friends who I try to convince to get into cycling. They truly just want you to get the best bike for yourself. Not the most expensive or the flashiest bike. They know their stuff and they truly just want to match everyone to a bike that will make them happy and give them the best riding experience. Their repair staff is also top notch. I have had some whacky issues with my bikes over the years and they have solved them every single time. Several years ago, I purchased an Orbea mountain bike through them. Unfortunately, there was a manufacturers defect with the dropper post (not Papa Wheelie's fault - a manufacturing issue). The staff at Papa Wheelie's took my bike in and took care of the entire process in dealing with the claim and getting the part from the manufacturer and got me back on my bike quite quickly considering many of the parts were coming in from Spain. I am always team support your local bike shop, but I am specifically team support Papa Wheelies as your lbs, because they truly care. Yes, you can order a bike online direct from manufacturers, but nothing beats the experience of going in and working with the people at Papa Wheelies to figure out what bike works for you and making adjustments to that bike or getting a bike fit to make sure that it is the best possible machine you can ride. It's an investment and Papa Wheelies makes that process 100 times easier. Lastly, I'll add that bikes can be expensive. Tax on expensive things can be expensive. New Hampshire doesn't have taxes. Are you doing the math with me? If you are buying a bike for several thousand dollars in other New England states, you can end up paying several hundred dollars in taxes. You can avoid that by heading on up to beautiful tax free New Hampshire and buying your bike at Papa Wheelies.

I have been a customer of Todd's for 23 years, and he has become a friend. Todd is incredibly…read moreknowledgeable about sporting goods, great prices to buy and equally fair on trade-ins. As nice and honest as they come; no need to shop elsewhere!

I love coming here for my growing kids. Over the last few years we have gotten figure skates (new…read moreones 2-3 times a year!), roller skates, roller blades, a soccer ball, and soccer cleats. We can always trade-in the outgrown ones as well, saving even more. I have also seen bikes, scooters, hockey stuff, lacrosse, skiis/snowboards and I think some field hockey stuff. The owner is great, very very helpful. I was looking for a specific type of skating bag, which he didn't have in stock. He even took down my name and number to call me if one came in! Highly recommend for growing kids or those that are trying out a sport for the first time.

Not a business man of his word. Over paid and won't give me my refund because I waited too long…read morebecause I was busy with work. Oh and not to mention didn't finish the work that I paid for. Can't trust him.

Purchased my first motorcycle here ! Great service and plenty of motorcycle options here!read more

I've bought 3 bikes from Mike at Plaistow. He's always been easy to deal with and very helpful in…read moregetting me the exact bike that I want at a great price.

I dropped my bike off here on 7/10/25 and paid $392.40 in cash for a full diagnose and to…read morereassemble unit and the work we discussed.When the bike was dropped off 8/1/25 , the bike was in the exact same condition as when I dropped it off -- wires and plugs still disconnected I'm sharing this so other riders can make informed decisions before trusting their bikes and their money here. I strongly recommend getting everything in writing and checking reviews before committing.