So expensive, absurd fines for small things and other stuff we were not responsible for, several…read morebroken utilities and awful response time with repairs, and I have even woken up to management walking through my room in the morning amongst their often and intrusive "unit check ups". "The Standard" is remarkedly standard, if even that. It is a very expensive place to live especially for having targeted ASU college students as their main customer base, on top of raising prices next year for a completely identical unit, and bare minimum level of quality and maintenance. They also issue very hefty and unethical fines on the smallest of things, on top of a $3800 4br monthly rent (soon to be $4300+), and even other fines that we had received and were completely out of our control such as a moving out "couch fine" for a total of $3000 for a rip on the (cheap) couch that had been there before we had moved in... In our last month living there, we had going on about a month of a broken washer/dryer, and like other amenities that stopped working, several delayed repair responses for these issues. We had other management and fine issues as well throughout the two semesters renting here. I had even once woken up to management randomly walking through my room in the morning, among the other about a dozen times they have come by to "check up" on things. They had given the reason that they are "thinking to fix" certain things, and then proceed to just take a walk through our rooms and bathrooms, and don't fix any of these "things" during the time that we lived there... Do not recommend renting here, they know how to empty your wallets and treat you like children.

I would advise anyone considering having their ASU student moving here to look closely at the total…read morecost of living, not just the base rent. The management adds ridiculous hidden fees and monthly 'convenience' and fees that were not clearly emphasized during the tour. Most notably, they charge a staggering $46 fee just to pay rent with a credit card. It feels like a constant cash grab rather than a service. Renters beware: the price you see is definitely not the price you will pay.

would give 0 if i could. don't rent here what so ever. have been here for 4 years and there were…read moreproblems since day one. the construction is cheap at best and lazy at worst. first time i stepped foot in the floor was already pealing slightly and the wood varnish has multiple chips. it didn't take more than two weeks before both the towel rack and toilet paper holder in my bath room broke. over time living here has just been feeling the tape holding everything together get looser and looser. and now that the weather is getting colder it seems like the lifespan of the windows here was only 4 years because you can actively feel how loose they are in the frame. there was a notable breeze of cold air coming in through the closed windows, best fix i've found has been to jam socks into the gaps to keep the heat in. guess if i could say anything positive it's that the maintenance team is solid and always handles stuff pretty quickly. Don't live here unless you drive a smart car or something incredibly small because there are not enough spaces offered and a majority of them are for compact cars, now if you have a compact car then go for it but if you don't and even come close to touching the line the have LMS parking, another terrible business, boot your car and pay $180 even if you're a loyal customer who has been paying $40 to park there a month for four years. and if that happens and you try to get it fixed they'll tell you too bad there's nothing they can do. If you are a student or a parent of a student coming to App state don't rent here what so ever you'd have better luck finding one of the old musty houses or apartments in the city. there is nothing of value here.

From the owner: Elevate your student experience with our signature apartment & community features. With a…read morecontemporary design and thoughtful layouts, our apartment homes are exceptional options for those looking for premium living in Boone. Enjoy all the perks of being close to school, entertainment, restaurants, and more all while in a community that offers it all. Connect with one of our leasing professionals and schedule a tour. Don't miss out on the best living experience!

The best rental experience I've ever had in Boone! Tim was always great to communicate with and…read moremade sure all of our service requests were taken care of in a timely manner. Highly recommend!

From the owner: High Cliffs Properties has been in business since 2013 and specializes affordable off-campus…read morestudent housing for Appalachian State University and Caldwell Community College students in Boone, NC. High Cliffs Properties owns and manages Hardin Creek and Round Tree apartments just a few minutes' drive from the App State campus while offering one of the best parking perks in town with near campus parking for ASU students. Our goal is to provide our tenants with quality service at an affordable rate. Contact us today for availability!

Just resigned my lease at Highland Woods I! BCHR is usually pretty good about calling back and…read moremaintenance is always on top of things. Staff is willing to help out as well. Nothing negative to say!

To say this company is inept, careless and a disservice to the high county would be an…read moreunderstatement. Terrible customer service; worse staff and insane company structure. They sent plumber to my house - who missed the leak, then flooded house - then told me they can't provide services anymore. Then sent me invoice for home care after the fact. Yazmin Gonzalez mentioned "we don't serve you anymore" good luck! Happy to say - I am done with this company and will never put a rental with them ever again.

I love visiting my sweetie's Alma Mater. He always shows me cool, hidden gems around the campus…read more I love seeing how it grows every time we go!

this town is nothing but cesspool after all it cares for none of the locals it constantly allows…read moremore students in even though it's already over flowing to the point that any local here will tell you this town sucks thanks to the college since it's constantly pushing out Lov with absorbent pricing and limiting of housing to strictly college students due to this reason here most locals hate all the college students just as much as they do the college if I had to change its name it would be almost stupid university

THIS IS THE WORST RENTAL COMPANY KNOWN TO MAN!!!! DO NOT RENT FROM THEM I AM WARNING YOU..... We…read morehave a serious mold issue that they charged us 300$ to get a mold specialist sent out and when the mold results came back positive all they did was give us one dehumidifier which has doubled our power bill and then told us they would no longer discuss the issue with us. The mold has ruined many of my clothes, I've had to even throw away my birkenstocks because they're covered in mold. Now our toilet hasn't worked for 4 days and they have yet to do anything about it, so anytime my roommates or I have to use the restroom we have to drive somewhere!!! THEY SUCK SO MUCH AND ARE BIG MONEY GRABBERS!!!!

Save yourself the headache. They are scam artists and incompetent. Took our $1,500 security deposit…read moreand tried to charge us $4,000+ on top of it. Couldn't provide us an itemized list, receipts, or invoices for any of the work they were claiming had to be done. Had to get a lawyer

Awful experience. Horrible management, crap standard of living for exorbitant price. I would look…read moreliterally anywhere else.

I usually don't write reviews but I figured I would at least add some perspective to some of the…read morethings I, friends, neighbors, and roommates have experienced over the years living in a Winkler property. First of all, maintenance is hardly on top of things. They will "fix" things in the most half-assed way that often leads to even bigger, more complicated issues later down in your lease period. In some cases, resulting in actual damage done to your personal property. Reaching out to management about concerns is a hit or miss. If the issue is too complex, or doesn't seem "worth their time", they will just tell you what you want to hear, rather than actually solving any issues. The building I and my roommates live at have a major support beam that is crumpling, cracking, and chipping apart, I've brought this up multiple times and nothing gets done about it, which is concerning knowing it's a code violation. I've never seen an organization care so little in properly maintaining their buildings, as improper structural integrity is something a lot of people I know specifically seem to have an issue with at other properties. Secondly, and as stated in numerous reviews already, housekeeping is a huge let down. Countless times where housekeeping has left and there has been ZERO change in the cleanliness of the apartment. When they do end up cleaning, I, and others have noticed them use my personal cleaning supplies even though this service is included in my rent. You can try to opt-out of housekeeping but it doesn't make a difference. Your privacy will be invaded on a regular basis in ANY Winkler property, and for no actual benefit. Multiple times they've walked in on us during vulnerable times, without ever knocking or announcing themselves prior. My roommates have been outright disgusted by it along with some of my neighbors given their experiences too. Overall, leasing with Winkler has been an uphill battle, and I've noticed it's been increasingly difficult to find a lease transfer because these issues seem to be pretty well known within the Boone community in general. I recommend others like Holton or BHCR. Yes, they aren't perfect either, but honestly I'd rather deal with a lot of their "issues" than what I, and others I know have dealt with being a part of this organization specifically. Rent prices are NOT justified. You have been warned.

George Winkler is a fair, down-to-earth landlord who appreciates his tenants. He's very…read moreaccommodating in terms of maintenance repairs, roommate problems, bringing in pets, and family emergencies. Just stay in contact with him via phone or email when you need something and he'll take care of it as best he can. Wave at him when he's mowing or out in the yard - he's a nice guy!! The property itself (I stayed in New River Farms near the mall for two years) are fair for their price. My roommates and I each paid $475 a month for a four bedroom two bathroom unit. Utilities are all-inclusive except internet and cable, which you can easily call and set up yourself with any of the local Boone providers. There was a small kitchen, dining, space, and washer and dryer. My favorite part about NRF was that I could paint our unit. I hate living in stark white spaces and George was more than happy to let me paint. Complaints I have are small. The kitchen is really tiny, so when three or four people are in there moving around and cooking, it can get hectic and cramped. Neighbors are alright most of the time. When parties get thrown, everybody is pretty nice about getting to bed by 1:00 or 2:00. The only negative is the trash that sometimes gets left around on the porches and in the parking lot. Mail was easy. Trash and recycling was easy. And the location was really hard to beat for the price. Close to the mall, bus lines, and Walmart. Just make sure you pick good roommates to live with and pick up after yourself!

called 8 times today, no answer or call back! Unacceptable…read more just want to figure out leasing information

Great new apartment complex in Boone. Just moved into a third floor unit. Great layout and…read morefixtures. By far the highlight of the complex is the staff. Liz is terrific and very efficient. Alex was a great help getting all lined up with our paperwork. And the the maintenance guy, Bert, freaking awesome. Complex will be many more buildings once completed. Great soon for Boone as it ends by the unit not the bed!