To say this company is inept, careless and a disservice to the high county would be an…read moreunderstatement. Terrible customer service; worse staff and insane company structure. They sent plumber to my house - who missed the leak, then flooded house - then told me they can't provide services anymore. Then sent me invoice for home care after the fact. Yazmin Gonzalez mentioned "we don't serve you anymore" good luck! Happy to say - I am done with this company and will never put a rental with them ever again.

I'm a local and a rental property owner in Boone, and every rental season when we have tenant…read moreapplicants that previously rented with "BHCR", BHCR is the absolute worst to communicate with. They will only answer "yes, that person rented from us" - if that. When I inquired why they're so uncooperative about giving a reference, they got combative and dismissive. Now that I see the plethora of One Star reviews, I see that they're highly disappointing for and towards tenants as well. Zero Stars. Housing should not be a negative experience.

Awful experience. Horrible management, crap standard of living for exorbitant price. I would look…read moreliterally anywhere else.

I usually don't write reviews but I figured I would at least add some perspective to some of the…read morethings I, friends, neighbors, and roommates have experienced over the years living in a Winkler property. First of all, maintenance is hardly on top of things. They will "fix" things in the most half-assed way that often leads to even bigger, more complicated issues later down in your lease period. In some cases, resulting in actual damage done to your personal property. Reaching out to management about concerns is a hit or miss. If the issue is too complex, or doesn't seem "worth their time", they will just tell you what you want to hear, rather than actually solving any issues. The building I and my roommates live at have a major support beam that is crumpling, cracking, and chipping apart, I've brought this up multiple times and nothing gets done about it, which is concerning knowing it's a code violation. I've never seen an organization care so little in properly maintaining their buildings, as improper structural integrity is something a lot of people I know specifically seem to have an issue with at other properties. Secondly, and as stated in numerous reviews already, housekeeping is a huge let down. Countless times where housekeeping has left and there has been ZERO change in the cleanliness of the apartment. When they do end up cleaning, I, and others have noticed them use my personal cleaning supplies even though this service is included in my rent. You can try to opt-out of housekeeping but it doesn't make a difference. Your privacy will be invaded on a regular basis in ANY Winkler property, and for no actual benefit. Multiple times they've walked in on us during vulnerable times, without ever knocking or announcing themselves prior. My roommates have been outright disgusted by it along with some of my neighbors given their experiences too. Overall, leasing with Winkler has been an uphill battle, and I've noticed it's been increasingly difficult to find a lease transfer because these issues seem to be pretty well known within the Boone community in general. I recommend others like Holton or BHCR. Yes, they aren't perfect either, but honestly I'd rather deal with a lot of their "issues" than what I, and others I know have dealt with being a part of this organization specifically. Rent prices are NOT justified. You have been warned.

My experience with Harold Tilley and his staff for the past 18 years has been excellent. I have no…read morecomplaints. He keeps his end of the bargain at all times be and, as is only right, he expects his clients to do the same. AND, in my experience will always try to work with individuals who are having problems to work out a solution if they communicate with his. His staff are top notch also.

The owner is a genuinely nice man! However, at HCC ,tho parking is free you are not guaranteed a…read moreparking space anywhere close to your apartment. As a 44 yr old woman who has to leave out for work at 3 am , it would be nice to park infront of, or close to my apartment! The rent is ridiculously high for an old apartment with no lighting only plug ins for lamps, no closet space due to the hot water heater inside of the closet! The bathtub in my unit can only be used for a quick shower due to the hot water running out quickly and the bathtub being very old and patched up! I do give Harold a 10 for his genuine and pleasant personality, however, the apartments need updates and the parking arrangement should accommodate the renters properly!

I had nothing but positive experiences with Advanced Realty in the four + years we rented through…read morethem. Every maintenance request was answered quickly and efficiently. Their communication was great, especially working with both us (as renters) and the homeowner. All my interactions with them were hassle free (even during covid). We rented without ever seeing the place ourselves when we moved to Boone. They made the process extremely easy given the circumstances. While we didn't originally intend to stay in the house as long as we did, we didn't have a single complaint in our time working with them. What's more, we wound up buying the house and transitioning out of the contract was painless and hassle free. I would definitely recommend them based on my experience and if we ever decide to rent this house out ourselves we will most certainly be giving them a call.

AWFUL, Currently renting an apartment for college. These people are a true definition of slum…read morelords. Apartment has mold in kitchen and no running water and these people don't care. They blame the owner. Don't rent from these people.

Started the online reservation process, returned the signed contract with my credit card info, then…read morewas told that there was a computer "glitch" and that property wasn't available.

Pros - great customer service, friendly staff, reliable…read more Cons - property I rented was very run down. House needed major cleaning. Difficult to drive up to the house because pathway was not well paved. Pots, pans, and other things in the house need updating. I'm sure that the company, Jenkins, probably has other great properties but Mountain Outlook was a huge disappointment.

THIS IS THE WORST RENTAL COMPANY KNOWN TO MAN!!!! DO NOT RENT FROM THEM I AM WARNING YOU..... We…read morehave a serious mold issue that they charged us 300$ to get a mold specialist sent out and when the mold results came back positive all they did was give us one dehumidifier which has doubled our power bill and then told us they would no longer discuss the issue with us. The mold has ruined many of my clothes, I've had to even throw away my birkenstocks because they're covered in mold. Now our toilet hasn't worked for 4 days and they have yet to do anything about it, so anytime my roommates or I have to use the restroom we have to drive somewhere!!! THEY SUCK SO MUCH AND ARE BIG MONEY GRABBERS!!!!

Save yourself the headache. They are scam artists and incompetent. Took our $1,500 security deposit…read moreand tried to charge us $4,000+ on top of it. Couldn't provide us an itemized list, receipts, or invoices for any of the work they were claiming had to be done. Had to get a lawyer

Scott is a very helpful agent. He gave us advice on what needed to be done before listing, and then…read morewas on target for the selling price. He is professional and very responsive to all communication. Our mobile home sold quickly for full asking price. It was a pleasure to work with Scott. I would highly recommend him.

I'm writing this letter to recommend James Kemper as a real estate agent for your real estate…read moreneeds. James provided us with resources and support for a smooth and pleasant property purchase and subsequent sale of a second home in Ashe County NC. As a real estate agent, James conducted his work thoroughly and efficiently throughout both transactions. He helped find the perfect property for us and expertly handled the purchase and negotiation process. When we found ourselves in the unfortunate position of needing to sell, he marketed our house leading to multiple offers and a fast sale. Again he helped us navigate complex contractual matters and negotiated sales terms and conditions that exceeded our expectations. James is a dependable and knowledgeable real estate agent which allows us to recommend him with confidence. Walker and Priscilla Burbage Ravenel SC