1. The Standard at Boone

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    Boone, NC

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    The Standard at Boone

    1.2 (37 reviews)
    Open • 10:00 am - 6:00 pm

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    29 days ago

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    4 months ago

    do not live here unless yiu want to be nickled and dimed every single month - it is a racket ! beware - worst customer service ever

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    Peak of Boone by Cardinal Group

    Peak of Boone by Cardinal Group

    (2 reviews)

    I moved out of The Peak of Boone more than a month ago and, as of the date of this review, I still…read morehave not received my $200 security deposit. I called the office more than 20 times trying to get an answer. Most calls went unanswered, and the few times I did reach someone, I was unable to get a clear explanation of what was happening. I also did not receive an itemized accounting or interim accounting within the first 30 days after moving out. What is especially frustrating is that I did not see meaningful cooperation or movement on this issue until I told management that I was prepared to file a small-claims case to recover the deposit. After that, I was told in writing that my move-out had been processed, that my refund was being issued, and that corporate had been contacted to "expedite" the check through standard business mail. More than 10 days later, I still had not received it. Communication has also been unnecessarily confusing. The property currently has a notice posted telling residents to email management at mgr@riverwalkapts.com because the office phone is not working. However, my email correspondence with management has been through mgr@riverswalkapts.com. Those are two different email domains. When you already have a nonworking office phone, posting contact information that does not match the address management has actually been using only makes it harder for residents and former residents to know how they are supposed to contact anyone. The fact that this is all over a $200 security deposit makes the situation even more frustrating. A former tenant should not have to make 20+ phone calls, send repeated emails, deal with inconsistent contact information, research their legal options, and prepare to file in small claims court just to get a routine security deposit handled. This situation is still ongoing. I cannot say whether other former tenants have experienced the same issue, but based on my experience, I strongly recommend that anyone living here document everything in writing, save copies of all correspondence, keep records of their move-out, and verify exactly where any security-deposit communication is being sent. Based on how this has been handled, I cannot recommend this property.

    would give 0 if i could. don't rent here what so ever. have been here for 4 years and there were…read moreproblems since day one. the construction is cheap at best and lazy at worst. first time i stepped foot in the floor was already pealing slightly and the wood varnish has multiple chips. it didn't take more than two weeks before both the towel rack and toilet paper holder in my bath room broke. over time living here has just been feeling the tape holding everything together get looser and looser. and now that the weather is getting colder it seems like the lifespan of the windows here was only 4 years because you can actively feel how loose they are in the frame. there was a notable breeze of cold air coming in through the closed windows, best fix i've found has been to jam socks into the gaps to keep the heat in. guess if i could say anything positive it's that the maintenance team is solid and always handles stuff pretty quickly. Don't live here unless you drive a smart car or something incredibly small because there are not enough spaces offered and a majority of them are for compact cars, now if you have a compact car then go for it but if you don't and even come close to touching the line the have LMS parking, another terrible business, boot your car and pay $180 even if you're a loyal customer who has been paying $40 to park there a month for four years. and if that happens and you try to get it fixed they'll tell you too bad there's nothing they can do. If you are a student or a parent of a student coming to App state don't rent here what so ever you'd have better luck finding one of the old musty houses or apartments in the city. there is nothing of value here.

    The Finmore At 241

    The Finmore At 241

    (4 reviews)

    The finmore is a pretty apartment complex inside and out. The maintenance guys are pretty good and…read morequick with your request. The stairwells are pretty disgusting with trash and dog crap. The biggest issue was management. They have poor communication within their staff and tenants. So trying to get a clear answer from anyone about a concern is useless. The manager Ashley hung up on my mom's face and was rude to my friend who also stayed here as well. So her character explains why the communication and leadership within them is terrible.

    After living at The Finmore at 241 for three years, I strongly recommend that anyone considering…read moreliving here read the reviews and ask detailed questions before signing a lease. In my experience, the property looks nice on the surface, but the management, maintenance, and consistency are major problems. The "luxury amenities" are often unreliable. The hot tub is frequently closed or cold, grills don't consistently work, and the study rooms do little to block noise from the clubhouse or hallways. Even the complimentary coffee machine has repeatedly malfunctioned. Management has also been extremely inconsistent. In my second year, I specifically asked the office whether I needed to register a one-gallon fish tank and was told I did not because it was not a cat, dog, or larger reptile/amphibian. Despite following the information I was given, I was later charged $500 for a lease violation and two months of pet fees. What made this more frustrating was seeing other residents violate pet policies without receiving the same consequences. My third year was particularly unacceptable. I moved into a unit with a bathroom door hanging off its hinges, and my maintenance request was never resolved. That same year, the building experienced a lithium battery fire. I later learned that the sprinklers had been shut off during the fire, which was especially frightening because my apartment was on the same side of the building. Just one week earlier, pipes on that side of the building had frozen for nearly an entire week. Then, about a month later, my friend and I were trapped in an elevator for 30 minutes and had to be rescued by the fire department. The elevator remained out of service for another three months. As someone living on the fifth floor, this meant routinely fighting for an elevator and sometimes running down five flights of stairs just to have a chance of getting to class on time. Parking is another major problem. The Finmore does not have enough parking for its residents, yet management will not transfer an unused parking spot from someone who has moved out to a current resident who needs one. Residents can end up paying for parking they aren't using while other residents cannot get a spot at all. That system makes little sense and is extremely frustrating. Move-out charges were another unpleasant surprise. After my lease had already ended, I was charged $287.50 for paint. The resident before me had lived in the room for more than four years, and the room had not been repainted before I moved in. I completed the spackling and touch-ups I was responsible for and left the room extremely clean, as shown in my photos. Being charged hundreds of dollars afterward felt unreasonable. Even basic services come with limitations. Printing costs money, paper and ink are not always available, and the office closes before many students are finished working. After three years, my biggest takeaway is that The Finmore prioritizes the appearance of a luxury apartment complex more than the actual resident experience. There were repeated issues with maintenance, management, parking, amenities, and unexpected charges. For a property charging around $1,200 per month for rent alone, I expected significantly better. I would not choose to live here again, and I strongly recommend prospective residents look beyond the amenities and carefully consider the day-to-day reality of living at The Finmore before signing a lease.

    The Standard at Boone - university_housing - Updated October 2026

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