The Pool Guys have done a great job analyzing my pool chemistry and kept me on track since 2019…read more They never oversell chemicals. If anything they are really good at recommending just enough chemicals to get things balanced - which i appreciate.

The Pool Guys have been servicing my pool for several years now…read more They are dependable and knowledgeable. I bought the robot cleaner from them on their recommendation and its working fine.

If you are looking for a trusted, reliable and professional pool company that will answer your…read morephone calls and work with you on whatever issues you may be experiencing with your pool, This is the Place! They are a small operation, with a great reputation, for good reason. They have taken care of my Dad's pool for decades now and kept an old pool in great shape all this time. So glad to have such a great local resource that gets the job done. Pool season is short enough here, so I appreciate how efficiently and effectively they do their work and answer my questions. Be sure to call early, they book up fast!

Well, I wasn't going to give a review until my most recent find on my pool equipment. Pool Care…read moreinc. came with the house I bought. 2021 was my first Summer with them. For the most part, they were good until this Summer 2024.Over time I had noticed that every time my pool was being shocked I was being charged $200. This Summer, I decided after the possibility of not being opened for Memorial weekend that I'd give the chemicals ago myself. I discussed it with my pool guy. There was some unclear remarks about the chemicals. But I told him I would always let him know what I was putting in the pool. I asked him if putting in my own chemicals would help save money and he said it should. On a particular week in June they told me they would be arriving in about 15-20 minutes. I asked him to please not put any chemicals in the pool. He said ok. I had shocked it the day before. When they were there. I watched them from my window putting a lot of chemicals in the pool. I walked outside upset to talk to them. I was clearly disappointed and asked them why they put it in when I asked them not to. They talked about bug spray and all types of things and I was dumbfounded, and they said they could leave if I wanted. I walked away and they left. He text me to call the office. On Monday KIM in the office told me that the guys thought I disrespected them and did not want to return to my house, Ever. This is what upsets me most. Had I been a man walking out and asserting my myself about my request not to put chemicals in the pool, been received differently? I think so. Now on to what I've most recently discovered. There is a valve that controls the flow of water through the drain and skimmer for the pump. This valve can be put on full drain, full skimmer, half-and-half or somewhere in between the two. Best to run a combo of both. The valve handle was broken and remained broken on full drain. Very hard to keep my pool clean when the skimmer is not running. I went to Westerly pool supply and bought a replacement handle. Thank you to them my skimmer is running properly. My skimmer was working property last year as I would go out in between Pool care visits and empty it. Either they broke it last year while closing the pool or this year after our disagreement. I've now hired a different pool company to open and close the pool and because everything I've become quite good at maintaining my own pool properly.

Amazing folks! Always helpful! If they don't have it in stock, they can get it quick. We trust…read morethem as our most valued vendor in the pool space!

If your looking for a Pool Company to take care of all your needs look no further than Westerly…read moreSwimming Pools in Mill Pond Plaza. They are now my go to store for all my parts & supplies. Super knowledgeable and spot on with diagnostics! Thank You Brian & Danielle

Job was done ok and nobody fell off a ladder. However, they severely underestimate the cost to get…read morebusiness. I was quoted $480 and charged $760 which I was able to negotiate down to $720, but only after being insulted ("cheating a small business owner")

What a racket! He quoted over $500 without looking at the place. When he sent his folks up to…read moreclean the gutters they said there was nothing in them with the exception of one clogged downspout which took all but a few minutes to clean. We sent the payment as agreed with a comment about the gutters not needing cleaning. After he received our payment he sent an adjusted invoice taking 200 off which he never reimbursed us for and has since cut off all communications with us. Not professional in the least bit!

Called them at 10:30am, and by 5:00pm we had a new water heater installed. Great response, and a…read moregreat team to work with. Will call them for all future plumbing needs.

Spoke to a nice guy about the blue bathroom shower/ leaks. He was really nice, but then said he'd…read morehave to go back to the office to do an estimate. Called once a week later and no response. Called again over two weeks after that and spoke with a man who said he was (either) an owner or manager. I explained that I had two of his employees come out to my house but hadn't received an estimate. Well, he was not really rude, but he went off on how they were working and working "every day of the week " and he had seen the guy who came out to the house working on estimate and again they never had a day off all they did was work.. and etc. Since I was a potential customer (for a very expensive job) I was just taken aback at complaints about too much work when there are millions out of work. I remember thinking that he should hire more people! Also to bitch to a potential customer?? Bad business practice. I decided to wait until they called me as I had called back twice. After all, I then said (to myself) that I'm not going to chase someone so I can give you tons of money. I never got a quote or was contacted.

Like many in 2024 we experienced water in our crawl space basement for the first time; and when…read moreneeding a sump pump installation like many we also experienced dozens of companies price gouging, long wait times, no call backs, too busy, and a variety of non-apologetic responses. So we pumped ourselves out hoping in late summer we can find a company to install a sump pump. Enter Griswold Plumbing Services and Eli. 1. Phase One - Point of Contact: Cold called 4 companies, and no contest, Griswold's office was friendly, considerate, quick to schedule within in days of the call and I knew what to expect before they showed up. 2. Phase Two - First Visit, Inspection, Quote: no contest, Eli and his apprentice Brent showed on time, went right to work, took measurements and immediately provided a quote WITH a detailed and simple explanation of the entire process. Eli was professional, down-to-earth and made everything understandable - honestly it was if i knew Eli, and just a nice person. The Quote was not the highest, not the lowest but affolrdable, provided options (my request) and Eli made me feel comfortable the job would be done right. While I did not have to, nor was i pressured in any way, I accepted the quote and was quickly scheduled. Phase Three, The Job: Eli and Brent arrived as promissed and both NEVER stopped working until the job was done - even when I offered lunch! Eli, who remained in the 4ft crawl space all day, would pop his head out to answer a question or when they were about to perform a "major" portion of the job. I have been in construction my entire life and Eli was one of the nicest young men i have meet. The job was completed in August, the new pump removed remaining water from under/around house and remains working perfectly. As a side Eli took time while on vacation to answer a question, even providing graphics overlaid on pictures we had taken. Thank you Griswold and Eli!

I hired A&W to replace my septic tank and I am so glad I did. The owner Andrew was a pleasure to…read morework with. In fact, I can't say enough good things about the entire team. From Nancy in the office who unbelievably responsive in taking care of all the paperwork and coordinating everything, to Corey who deftly operated the machines with skill and precision in a tight area to the teammates who were so courteous and well mannered and showed such teamwork to get the job done properly. They added topsoil, reseeded the lawn area and laid down hay where the lawn was disturbed. The job was reasonably priced and they are active in the Guilford community. An example of this was donating materials for the Guilford Dog Park. I would not hesitate to give them my highest endorsement. For me, I could not have picked a better company.

This company damaged my property while working on my neighbor's. They refused to fix the damage…read more Very condescending stating that it's standard for this to happen and they are not responsible for damage done. Unsafe truck operation and very little respect for the communities they operate in.

After looking at several other and perhaps better known vendors we bought our new wood burning…read morestove from Pondside. The primary reason is Jeff. He is/was without question the most knowledgeable person about stoves I ever spoke with. He made sure he understood our needs and recommended several stoves. He also recommended a five star installer and contacted us to assure we know how to get the most from our new stove. Can't wait for cooler weather. Thanks Jeff.

Karen and Steve were great to work with-very responsive to any questions/changes. They were…read moreeextremely efficient. They carry several brands of cabintry and we purchased the Fabuwood cabinets for our kitchen and bath remodel. We were very pleased with their quality, and seemed comparable to more expensive cabinets we've purchased in the past.