Still waiting for Jeff Davis, the owner of Riverline Pool Service to contact me as to why he…read moredropped me as a customer. This is just another example of the poor customer service and the total lack of courtesy from Riverline. Poor to no customer service, much higher prices, ill trained technicians, that is what to expect from this company.

DO NOT USE THIS COMPANY! RUN!!! These people are the…read moreabsolute worst. I had used them to open and close my pool for several seasons and each year the quality of their service deteriorated but I wanted to keep giving them the benefit of the doubt. But this year they hit rock bottom. They were scheduled to open the pool on June 23rd-- pretty late in the season but I was okay with it. They arrived on 6/23, took the cover off... and left. Didn't put the extremely heavy cover (it takes at least two guys to lift it; I cannot do it on my own) in the bin where it always goes, just dumped it in front and left (see photo.) Far worse: they did NOTHING else. Did not clean the pool, test the water, ZILCH. I began frantically calling them to see when they'd be back and got NO answer. It went straight to voicemail every time and every email I sent went unanswered; never a reply. Finally I came home to work the first week of July to see the water-- which had become a murky green swamp as I frantically begged them to come back-- was now a cloudier color, as if shock had been added, but still a filthy mess (see next photo.) Went and looked and someone had come and dropped chlorine pellets into the skimmer baskets-- but hadn't even emptied the actual baskets which were JAMMED with debris and therefore no chemicals could even begin to circulate. Why would anyone working in the pool industry not empty dirty skimmer baskets as their very first step? But that's far from the worst part. I walked over to the pool equipment to see if maybe at least the filter chamber had been cleared and not only had it not been cleared-- water was shooting out of the filter valve that was now cracked and from a hose that was split. These guys had shown up and not only did nothing-- they made things WORSE. You can imagine the number of phone calls and emails that ensued. I was literally BEGGING them to please get back to me. It was now July 10th-- I had no pool for the entirety of the Fourth of July Weekend and literally no one would ever, EVER get back to me. This is a company I used for years and I couldn't even receive the courtesy of a return phone call? I couldn't even get an email? This is completely unprofessional to say the least but also, honestly, just grossly negligent and incompetent. In the end, a different company saved the day and it cost me THREE THOUSAND DOLLARS between the deep cleaning and equipment repair (new valve, new hose, labor, etc.) to fix the mess Riverline created. These guys are to be avoided AT ALL COSTS-- or else, trust me, it will cost you. I am now about to pursue them in small claims court to recoup the $$$ I am out, that's how mad I am (and I've never sued anyone in my life.) The thing is: if your company is having issues (staffing, scheduling, etc.) how hard is it to just call someone back and say "We're really sorry but we're swamped and we're down a guy and can't make this happen"?? HOW HARD IS THAT? These jerks are rude, and they're wrong. Don't use them, you will absolutely regret it, sooner rather than later.

Amazing folks! Always helpful! If they don't have it in stock, they can get it quick. We trust…read morethem as our most valued vendor in the pool space!

If your looking for a Pool Company to take care of all your needs look no further than Westerly…read moreSwimming Pools in Mill Pond Plaza. They are now my go to store for all my parts & supplies. Super knowledgeable and spot on with diagnostics! Thank You Brian & Danielle

I can't comment on service because they don't show up, don't return calls, or respond in anyway…read more Our pools previous owners probably used this company for over thirty years and recommended them to us, so something has happened to this business for the worse. They take your credit card information online in case they decide to show up but don't give the curtesy of a response or timeline for service. The summer has passed by without any updates. Our neighbors were also long time customers and ended up replacing their own liner because of the same lack of communication.

These people are criminals. They do not communicate. They lie. They are not educated in what…read morethey sell, so they lie some more. They should be shut down. I am disgusted at the money that we spent in purchasing an expensive spa from this distributor. They double the cost of parts and components and then overcharge for labor. They oversell warranties that offer nothing in return. They discard customers, their concerns, and their rightful requests for help on manufacturing failures with BRAND NEW equipment they have been sold. They do not stand by the guarantees they peddle. DO NOT purchase ANYTHING from Signature Pool & Spas in North Kingstown. You have been warned. You'd be better off digging a hole in your backyard with a shovel and waiting for it to rain. At least that would be more reliable.

Nice water features. Great staff. Always something interesting to buy for a gift or to keep.read more

Knowledgeable staff and always ready to help Fully stocked w…read moreeverything you need for a successful,healthy pond !

The Pool Guys have been servicing my pool for several years now…read more They are dependable and knowledgeable. I bought the robot cleaner from them on their recommendation and its working fine.

The Pool Guys have done a great job analyzing my pool chemistry and kept me on track since 2019…read more They never oversell chemicals. If anything they are really good at recommending just enough chemicals to get things balanced - which i appreciate.

From the first meeting with owner Dale Sowle to the finished Kitchen project - it has been a…read morequality experience! Tyler Daniel and Tony Kyle did the onsite work .. from taping to painting they did a first rate job! I have honestly never seen such a professional team! I will be recommending Dale and his team to friends and family.

We have been using Shoreline Painting the past four years for both interior and exterior work…read more Josiah and crew just finished painting our newly installed cedar clapboard on the front of our home. They did an excellent job including caulking and trim work. The work Shoreline Painting does is well worth the cost. Thank you!

Shawnee and his guys do great work! They initially performed a complete master bathroom remodel…read morefor us 3 years ago. The work was very well done, and the finishes were the best I have encountered in Humboldt. Ours wasn't a simple remodel, with both the demo and the level of build (herring bone tile, heated floors, and seamless glass) requiring great skill. Once completed, we were very pleased with the results. Even after the job was completed, Shawnee always answers the phone and makes himself available. I recommend Mad River Construction highly if you are looking for a creative and skilled construction company.

I was working out front of my yard when I met a guy running a bucket moving asphalt about the…read moredriveway that passed by my yard. We had a pleasant chat and I gave him an ice cold water.He said he was helping my neighbor out. I kindly ask if he could please smooth out the dropped asphalt, that lay in front of my own driveway. Without hesitation, he went above and beyond; and would take no payment. Off he went fixing the road leading to my neighbor. I, dressed in shorts and wearing flip flops, i brilliantly fell into an OCD episode and began using my pocket knife to cut back some long thorn branches shooting out into the roadway being worked on. I lost my balance and fell backwards right in the thick thorn bushes. I was pretty much out of sight, and stabbed profusely; every move was painful. I pulled out my cell phone and dialed several times inside my house for help. LOL- "Help I've fallen and can't get up" just like the commercial. I then blew the dog whistle I had around my neck to call our rescue dog Leo, a Siberian Husky. Fortunately for me Frank Turrifi and my neighbor heard m whistle. The two of them pulled me up and out !! I should have been awarded the dumb-ass award of the day !! BOTTOM LINE: Based on the kind of person Frank was to me; I see zero reason his company would not successfully perform any job you may have. Thank you Frank.

We had a leak in a flat roof that was only a few years old. Called RICONN and Ray came out to look…read moreat it. He repaired the suspected area of the leak and resealed the seams of the roof. Since then, no leak!! His price was fair. Notably, another highly regarded local roofing company gave a much higher quote because "$800 is our minimum charge for work." I guess they want to install new roofs, not fix roofs!! Highly recommend RICONN and Ray Durfee for roof work!!