Being a first time home buyer I went into this process not knowing anything. Simon Amor and his…read moreteam were EXTREMELY helpful, he walked me through each step of the process, he answered the many questions I had, and he went above and beyond to make sure I felt comfortable with each step. I would highly recommend this lender. It did not matter if I had a question during business hours or not, he was very quick about answering emails and returning phone calls. I am overjoyed with my decision to work with this lender!

Email after email, no response. My "lender" was slacking. Almost two weeks had gone by and he never…read morereplied to my emails. After sharing my frustrations with my realtor, she told me to call, Simon, at Fairway Independent Mortgage Corporation. Hands down, one of the best decisions I could have made. Within minutes of reaching out to Simon, he was already reaching back. Our first phone call, even though it was ephemeral, made a long-lasting impression to me. Simon told me he and his company are consistently voted in the top tier of customer service. Certainly a title he wears with pride, and one he certainly lives up to. Here are some of the things Simon did that really stood out to me. 1. His rates. I'm not kidding when I say Simon saved me 2% interest on my loan. Not 0.2%. But 2 full % points. That's literally a savings of thousands every year. No lie. He saved me almost $200 a month compared to my other lender. If that's not taking care of your client, then I don't know what is. 2. His genuine customer service, and unwavering ability to pull a loan together. . I was NOT an easy loan for, Simon. I have enough student debt to buy a brand new Tesla. Not a cheap model 3 either. I could buy a nice Tesla SUV with the amount of student loans I have. I thought I would NEVER be able to buy a home. Yet, here we are. All thanks to Simon working his tail off for me. 3. His genuine customer service AGAIN. (His customer service easily deserves two mentions) My fiancé lost her job due to Civid19 in the middle of our home buying process. That put me, and my student loans at the forefront of the home buying process. My previous lender told me that my student loans would essentially disqualify me from buying a house, because my DTI was too high. But Simon?! Oh no. Simon kicked my student loans right in the face. No mercy. Bruce lee style. Every single issue that came up... I thought.. this is it.. I've lost my house. But not Simon. He would deliver me the bad news, and then come right back with... "this is how we fix it! Get these documents to me, and we will keep moving forward." Here I am. Sitting on my brand new back porch, writing the review for the person who made it happen for me. Simon could have given up at any moment. Straight up. When things got difficult and my fiancé lost her job and my student loans were piling up, he could have just checked out of our deal and moved on. But that's not who Simon is. He works with his clients, and for his clients, and he does so with pride. John Rockefeller once said: "The ability to work with people is as purchasable a commodity as coffee, or sugar, and I will pay more for that service, than any under the sun. Mr. Rockefeller unknowingly wrote this quote about Simon. I would have gladly paid more for his customer service. The best part is, I didn't have to. It all comes along with, Simon. No extra charge. This review won't pay back a 1/4 of what he's down for me and my family. Made what I thought was previously impossible, possible. I can't think you enough, Simon.

I worked with Mark @Lynx a couple of years ago and the service was so stellar. I went back to Mark…read moreagain. He makes it easy and stress free. I checked mortgage rates all the time and he is always able to surprise me with a lower rate then I previously thought was possible. He represents a lot of mortgage companies so he can always find one for everyone. I highly recommend Markfor everyone you will not be disappointed

Lynx does a phenomenal job at finding the best mortgage deals for the A+ borrower all the way down…read moreto the credit challenged borrow. The loan officers are down to Earth and shoot you straight on the best mortgage options. I highly recommend Lynx.

I filled out all information and scheduled an appointment a week in advance. I work from home so I…read moreonly had a small window to speak with someone. When I didn't receive my call at the scheduled time I called them. They told me my appointment was actually later in the day and he was busy. I asked if they could call me back, since this was their error, when I was off work. They told me they could not and decided my business was not worth their time. I would not recommend.

ONE WORD: Superheroes! I beg you to consider no other when you go to pursue financing to purchase a…read morehouse. I had started with another mortgage company and due to their apprasiers my deal was looking like it was going to fall through. I had started 45 days out from expected closing, and was now down to TWO WEEKS. Now I am sure this isn't typical, but these guys PULLED IT OFF IN 2 weeks!!!!! From the minute I walked into their office I was greeting by a super sweet receptionist who offered me everything but the kitchen sink. Every single person I met and worked with here was so helpful and enthusiastic. It was like being part of the greatest team ever. They explained everything, which was important to a first time home buyer. They gave me lots of updates and never left me wondering where I stood. Once again as I sing their praises from the mountain tops, from the comfort of my gorgeous new home, THAT STILL CLOSED ON TIME, I tell you, USE THIS OFFICE!!!!!

I recently bought a condo in Columbus, and working with Bill and Jamie at Northern Mortgage was…read moresuch a great experience. They were super informative, friendly, and made sure I understood every part of the home-buying process. They were also really responsive -- whenever I had a question, they got back to me quickly and helped keep everything moving fast. The bumps in the road we did run into were smoothed over quickly thanks to them. I'd definitely recommend Northern Mortgage to any of my friends looking to buy a home or condo in the area. Couldn't have asked for a better team!

Bill and Jeanine were great. Returning texts, emails and calls during and after hours. Even on…read moreFriday nights and weekends. Bill was dead on with his early assessment​ of what our monthly payment would be and what we had to bring to the table. So no surprises at the end. If there was a 6th I would give it.

[This review is for my experience purchasing a home.]…read more We couldn't have bought our house without the fantastic assistance we had from Alex Davenport as our mortgage broker during the whole process. Alex worked with us to make sure we could find a loan that fit us and fit the type of home we wanted to buy. He was very thorough and stayed on top of everything. He also worked well with our realtor to ensure a smooth process. There were some kinks along the way (my fault for changing jobs!) but they were taken care of. Alex is a very professional, yet easy-going person and we were thrilled to work with him. I highly recommend him and this bank if you're looking for someone to help you figure out finances as you search for a home!

I cannot say enough good things about this People's Exchange Bank. I recently bought my first home…read morewith the help of Alex Davenport & his assistant Kimberly, they made me feel so comfortable and confident during the whole experience while I had no idea what I was doing and asked probably 3 million questions. Never once did they act put out by it and always stayed very understanding. They made this experience so wonderful as did all of the employees who greet you as you walk in, just such a friendly & welcoming group. I highly recommend this bank.

The employees at this location are fantastic! Very personable and friendly. I continue going back…read moreto this location because not only do they remember me, but because their customer service is great and they genuinely care.

We were satisfied customers of Benchmark Mortgage for years. We recently started another…read moreapplication to purchase a condo with Melissa and things were progressing. Suddenly we received an email from Brad Hacker saying that Melissa was no longer handling our account. I replied asking if she had left the company and received a curt very short reply saying yes. There was no attempt to reach out to us to see if we needed anything or to get to know us and our situation. A week or two went past and I wrote a note saying that we wanted to have a conversation. FIVE DAYS LATER we got a note asking when we wanted to talk. At this point we decided to move on. The communications we received were unprofessional and very casual. Done!

Brad is an excellent loan officer. He gives weekly updates and has always closed on time! His…read morecustomer service is way above average!

My son recently purchased his first home and knew very little about the mortgage process. Phil and…read morehis team took more time than I could have hoped for making sure that everything was very understandable. It is scary to spend so much on such a large purchase, but Phil made the entire process feel safe and thorough. Phil presented us with multiple choices for mortgage structure and payments so Jax and I could make an informed choice for his financial future. Thank you to Phil and his team for helping make this big life step as painless as possible for my son and for me. I wouldn't go anywhere else for a mortgage.

Phil made what could have been an overwhelming process feel completely seamless from start to…read morefinish. His knowledge of the mortgage landscape is unmatched -- he took the time to explain every option available to us and helped us secure a rate we didn't think was possible. Phil was always responsive, keeping us informed at every step and never leaving us wondering what came next. His professionalism and genuine care for his clients truly set him apart, and we couldn't be happier with the outcome. If you're looking for a mortgage lender who will go above and beyond for you, Phil is absolutely the person to call!

Susan Morgan and her entire team are top notch! I would highly recommend them to anyone looking to…read moresecure a mortgage. Her team made the entire process easy and uncomplicated for us. Susan went above and beyond, and helped us get a VA loan with a great rate. You can't go wrong with The Morgan Team!

Dale at the Amelia branch was very helpful. He answered all my mortgage questions. I would…read morerecommend him to all my friends and family.