1. East Pendleton Co Water Dist

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Falmouth, KY

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East Pendleton Co Water Dist

4.0 (1 review)

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13 years ago

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Kentucky Utilities - KU and LG&E logo

Kentucky Utilities

(15 reviews)

I will start by saying KU or some may say Kentucky Utilities needs to have an ounce of kindness and…read moreunderstanding. One of my friends electricity has been turned off over the bill being past due which I understand but there are 2 adults and 1 child who has an issue which causes him to not be able to control his bowel movements and therefore wears adult diapers and isn't able to leave the house and now he is being forced to sit in the house in the extreme heat and just become more exhausted and depressed along with fatigue and anxiety. They lost $400 worth of groceries that were in the freezer and the refrigerator. So listen people someone anyone who can help one of my good friends get her enormous utility bill paid it's $1160.00 and KU even took the meter off the pole. Please tell everyone and maybe with strangers helping and the little bit I am able to help them with might actually get it back on so that little boy can breathe and get back to functioning better. Please someone help them. Contact me and I will give you the info to help them.

Electric goes out entirely too much for being in the state of Kentucky. They want to go cut trees…read morethat aren't close to lines on Landsdown and don't take care of the recurring problems. They supposedly upgraded their equipment and here I sit in 10mph wind without electric and they take FOREVER to fix it. Never had it come back on within 4-5 hours. There's been 1000+ people in the same area without electric and they still don't even know the cause. I wish there were other choices for power. These people clearly don't care about their customers...and if you call they know nothing and provide no help whatsoever. There's not a single part of this company that works quick or efficiently. It will be 10pm before we even get a reason why it's off. Supposed to be 37 tomorrow morning....I'm about half expecting to have to build a fire.

Premier Energy - Heyob Energy

Premier Energy

(2 reviews)

bought out our old company Gayle's and without any call for problems on our end and having this…read moretank for many years and no noted problems they want to send out for inspection. ok fine. however with my leased tank she is telling me I pay for repairs! this tank has been here forever. but their company is not the only option in Johnson county. Silgas serves the west end of Bargersville by the utility grid station... fyi just saying for us definitely time for a switch when summer gas prices are here and tank is about empty. They are manipulating customers with their tactics. so when I said I wanted to hold off on inspection that might cost and just possibly switch co she was like well we own that tank so it would be removed. you know what the lease price is where they pay for tank (not homeowners side) repair and inspection....$1! yes $1! that women was playing games from premier ag. I am a social worker and a company who uses manipulation and business tricks with intimidating words will not be my service provider!

We recently purchased a home that uses a propane tank. This is a first for us, as we know nothing…read moreabout them. When we took over ownership of the home, we had Heyob come out. They topped off the tank, were very friendly, and educated us on it. This went a long way in giving us peace of mind and making us feel comfortable owning a propane tank. We recently got a fence installed at the property for our dogs, and they even came out to mark the gas line for us on very short notice. This was so very appreciated, and I wish every business cared about their customers like Heyob does.

East Pendleton Co Water Dist - utilities - Updated November 2026

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