Always have a great experience here - been coming here for many years! They do a great job with…read moreexams and recommending the best option for your vision.

This review is for the phone call I made to schedule an eye exam. Adam was very cheerful and…read morethorough; checking for previous records, checking insurance qualifications. He was so nice and helpful. As for an eye exam, I'll let you know!

Took my friend to her appointment here in the mall. Everyone is so nice! Connor was awesome. What a…read moresweetie. He was so much fun. At one point, my friend and Connor just kept laughing. The doctor was friendly too. She was really laid back and helpful. The girl that did her pre-exam was also really friendly. If I didn't have an optometrist already, I would come here. What a pleasant experience! And it wasn't even my experience!

This is one of the best experiences I have ever had at an eye doctor! The staff was very nice. Adam…read morewas extremely knowledgeable and professional and went out of his way to ensure my needs were met for a great pair of glasses and contacts!! Would highly recommend to anyone

Save your money and go to a place that appreciates your business. 15 years or more of patronage…read moredoesnt mean anything to this place. I have never been treated so unfairly in all my life by a business, I have never had an issue with this company until yesterday when I was told I had to pay cash because of an incident that happened three and a half years ago that was not even my fault, their incompetent staff did nothing to help resolve the issue because they would not warranty the frames that broke a month after I received them and charged me for a whole new frame which was under warranty. They also told me yesterday to go elsewhere, thats how much this place supports all those years of patronage. Save your money and go to a place that appreciates your business

Double check your insurance covers anything to do with DFV first so you are not stuck with a bill a…read moreyear and a half later, like myself :) . Their incompetent staff will not help you and it is "your problem."

John it was not the Saginaw store it was your Gaylord store. I don't believe I should have to call…read moreyour customer service department. I think they should be calling me! 2 hours to be turned away and that's your answer. Did you really read the whole thing not to even know the store. Is this an AI reading this?

Excellent eye exam and everyone went above and beyond what I expected! The glasses came in a week…read morewhich I thought was very fast.

The ladies who work here are incredible and very passionate about their career. I loved the variety…read moreof choices for my new pair of glasses, and they have amazing deals!

I want to commend Laura Castillo on the most professional visit I have ever made to date! As a…read morewalk-in customer my prescription changed and so did my provider. I decided to stop in out of the blue and was greeted with the most contagious smile ever from Laura who was super extremely busy but stopped everything and offered to help me and work with me on new frames and place an order for me for new glasses. I tell you I would travel days to have her help me. You feel like nobody else is in the room even though there are tons of distractions with people walking by and trying on new frames. You truly have an asset in Laura and she should be recognized for her efforts. She is exceptional at her job and is one of those people with a personal flare. Thank you Laura for making my day!! Deb

I appreciate a young lady named SAM who finally took care of problems I've been having with my new…read moreeye glasses. Professional and addressed my problems . Walmarts vision center in Clio could learn a thing or two from her!

No matter what Walmart my family goes to wet get the best vision care! I've gone to 2 local…read moreWalmart vision several times and each time get the best care possible! The doctors actually listen to your vision needs and work to get you the best possible choice to fit your needs. And the prices are quite reasonable. Recommend them every time!

A total scam. I was lured in by the phony advertised cheap prices and then they wanted $900+ for…read morethe glasses.

At the age of 65, I decided to try contacts for the first time. A young lady named Keisha gave me…read morethe class on how to use them. I never thought that I would get them in, also never thought that I'd get them out, and I felt badly for her, because I was just taking so long getting the hang of it. She was extraordinarily patient with me. I don't even know how she got through it, cuz I was getting so stressed. Anyway, everybody there was kind and wonderful and very professional

After spending over 500 dollars for a exam and glasses, on top of what insurance paid, I have the…read moreleast expensive frames that are uncomfortable, slide down my nose, and I can't read the subtitles on my 60 inch TV from 15 feet away. I'll never go back!!!

I have been to a few eye doctors in my time thanks to my constant moving. I asked a co-worker if he…read morehad any suggestions and he gave a rave review about this place. They have the small town feel with the big city knowledge and equipment. Dr. Kocks is amazing. He is very personable and really breaks down any questions you didn't even know you had. They have every bell, whistle and stop when it comes to your exam if you elect to do so. They don't pressure you to do it, but it's nice that it's an option. They have a wide range of glasses and the people that are there to help you want you to look and feel great. They aren't trying to push the most expensive line at you. As long as I live in the area, this is my spot.

I have been a long time customer; since 2000, and always received a multi-pair of glasses with…read moreframes discount. But not any more. And it really has taken way too long to get the new glasses.

The service, selection and staff at HiTech can not be beat. It has always been a pleasure to walk…read morethru their doors and the staff is incredibly knowledgeable and helpful. I have ordered multiple glasses from HiTech and have always been pleased. Very professional and their Techs do great work. If you are looking for glasses -look no further.,,,HiTech will take great care of you.

My husband has a degenerative condition, we have been coming to Andersen for year and 1/2. Everyone…read moreis so polite and caring. Dr's r the best. We trust them.

Super friendly got me in and out was awesome I would definitely return next year. For sure for sureread more