The film on the left lens of my glasses was unfortunately breaking down and making vision blurry in…read morethat eye. I hadn't had my eyes checked in a couple years so I decided to get that taken care of in the same visit. Dr. Erickson was very thorough examining my eyes and he was friendly as well. I was hoping that I could get just the film on my glasses replaced instead of the whole lens, but sadly my vision worsened a little and I had to get brand new lenses anyway. Apparently there is a $40 charge to replace lenses if you bring your own frames, but my insurance completely covered most of the frames offered here. There is a really nice variety of both practical and designer looks. They are very patient with you and want you to try everything to make sure you find something you like. The employees here are polite and want to make you feel comfortable. Even in the waiting room, hot drinks and cookies are offered. You can tell they try to go the extra mile for you. I am very happy with my new glasses and I won't hesitate to come back here.

Great place! Most of the time customer service was great. I went in today and one of the opticians,…read morePaula I think, was extremely rude. She had a little attitude with me, who is new to glasses. I got over it, but watching her then interact with her employees was awful. I am not sure how they are keeping her around.

Kudos to staff who adjusted my glasses that have been too tight. They've been very patient with me…read more It took several visits because they didn't want to make radical changes but their expertise won out and they now fit perfectly.

I had taken my 14 year old to two other eye doctors without any success before I had a friend…read morerecommend Dr. Bigelow. He asked a series of questions, did three short tests and diagnosed my son's unusual, but treatable condition. The symptoms abated in less than a week - and I am very grateful.

This is the place if you suffer from MGD and need oil gland probing! Dr Andrus immediately put me…read moreat ease and the procedure was very effective for my symptoms. He is a skilled eye doctor. So happy to finally have some relief!

I had an excellent experience with Dr. Andrus. I spoke to him about getting an eye-exam, that I…read moredidn't have eye-insurance, and also that my schedule was very tight. He worked with me on getting in to see him without insurance and was very upfront about the pricing and options available to me. Additionally, he was able to give me an exam that worked for my schedule (with short notice). He was very patient and thorough in explaining what he was doing and helping me understand the process. Because of my schedule, his office was able to ship my glasses to me and I have had very pleasant follow-up conversations with him since then. I will be going back for all my eye care needs in the future.

Dr. Ruggles is always professional and very thorough with my exam. He takes the time to answer all…read moremy questions and ensures I am well taken care of. His staff is friendly and knowledgeable always willing to take the time to help you pick out the perfect frame. They truly have the best selection and highest fashion in the Tri-Cities

From the owner: Optometry, Optical, Diabetic eye careread more

I moved to Midland from another town and had originally kept my optometrist in that town. I didn't…read moremind going down to that town for my exams and glasses, but one time I got a piece of something in my eye. I was recommended to see Dr. Kaminski for the more medical eye care. I was VERY pleased with his staff, expertise, service, facility, technology and knowledge. He solved that problem and diagnosed something else that had been bothering me. Well, I decided to switch and am glad I did. They are highly professional and caring. The staff seems to enjoy their work and they seem to be taken care of. This is easily one of the best optometrists I have been to in my 41 years. They have earned my strong recommendation.

Saw Dr. Kaminski as a new patient. He failed to diagnose an astigmatism I've had for years. When I…read morequestioned the Rx, I was told he reviewed my file and the condition was slight and correction was not needed. I went back and showed them my current contact Rx, with astigmatism correction, (as I had shown the co-op at my appointment). After blaming the co-op (for not getting all the info from my previous Rx), he re-wrote the new Rx the same as my previous Rx w/o re-examining? Slightly concerning, will not return.

I have been very pleased with the care and service I have received from Midland Eye Care for over…read more20 years. Dr. Johnson is personable and professional, making sure all my questions are answered. The staff are also very friendly and helpful. If I get a rip in a contact lens or lose one, they are replaced-no questions asked. I highly recommend Midland Eye Care.

Midland Eye Care tells you they will bill your insurance and then knowingly adds tests the…read moreinsurance won't cover and may not be necessary. I've never had this issue with an eye exam before. I feel like I've been scammed. They let me know it was in the fine print when I signed. Don't want anyone else to fall victim to their terrible business practices.

The office is so disorganized, I have never waited less than an hour past my appointment time to be…read moreseen. Their time management and "handling" of their patrons shows their utter disregard of others time. The constant shuffling of people to different rooms and then back to the different waiting rooms is such unacceptable practice, especially considering the mobility challenges of many of their patrons. There isn't much of a choice for ophthalmology offices and they are completely aware of the situation.

Thanks to Auburn Optical they were able to secure my an emergency same day eye appointment for left…read moreeye edema. Thanks to Dr Nick and staff I was able to get an injection and find the root cause of my eye concerns. Vision is still improving as Dr said it would. Thank you to all!