Arrived at 1:45pm as instructed. At 2:00 I asked if Dr. Bulusu was on schedule. I was told I…read morewould be called 'in a new minutes'. At 2:15 I asked if Dr. Bulusu was on schedule. Again told in a few minutes. At 2:30 I said I had a 3:30 visit with a practice that will not see a patient (established or not) if late AT ALL. Said I have to be out by 3:15. Reception told me the new patient visit would take 1.5 hours. Said I was never told that prior to the visit nor during the several times I went to the window. Got taken back with metrics done for eyes. Waited until 3:02 at which time I went to reception saying I didn't want to have a visit with the doc that was a few minutes long. At 3:09 I left. I'm sure the office doesn't care that I won't be back. I noted the rest of the geriatric gang (of which I am one) didn't say a word about the tardiness or wait. My time is as important as the next person's.

I've been a RN for 37 years, and have worked with many Doctors. Dr Bulusu is by far one of the…read morebest I've had the pleasure to work with, and that is why she is my Doctor! She is knowledgeable and up to date on new treatments as they become available. I feel confident putting myself and my family in her care.

The staff was kind and caring. Dr. Krebs is amazing. I was impressed by his thoroughness and…read moreexpertise. He has been willing to answer my questions. During my cataract surgery, he was constantly reassuring me that the surgery was going perfectly. He described what he was doing, and what I should expect. I recommend him highly.

Went to an appointment with my Mother and had to wait 1 1/2 hours AGAIN. When I asked Dr. Krebs why…read moreit takes an hour and a half to two hours wait time you would not believe his reaction! He said 1st Dr. S........ could not do her surgery. 2nd I am the only one who could. 3rd an hour and a half wait is not bad for a Doctor office. Then he said for me never to come back. His assistant told me to leave the room. HA! I told him he's an a--. I can't believe he reacted with such anger. When we checked out the receptionist told me I was not allowed to come back. Very unprofessional. He may need anger management.

I was scheduled an appointment that needed to be rescheduled. Again it needed to be rescheduled. I…read morefinally was able to see the doctor after being rescheduled 4 times 6 months later. I had a follow-up appointment in 6 months. I took time off from work and when I arrived I was told there was no record of my appointment, the computers had gone down had erased them. I would need to reschedule. What kind of management is this? My time is important and when I rearrange my schedule to fit theirs I expect them to have respect for my time.

1 1/2 hour wait time for anyone with no communication is a problem and looks like there was a…read moresimilar review 3 years ago so policies have not changed. Waited for 1 1/2 hours in the waiting room until we (myself and 4 year old son whose appointment it was for) left. Will not be returning and will travel to find a pediatric ophthalmologist.

Super friendly got me in and out was awesome I would definitely return next year. For sure for sureread more

My husband has a degenerative condition, we have been coming to Andersen for year and 1/2. Everyone…read moreis so polite and caring. Dr's r the best. We trust them.

Always have a great experience here - been coming here for many years! They do a great job with…read moreexams and recommending the best option for your vision.

This review is for the phone call I made to schedule an eye exam. Adam was very cheerful and…read morethorough; checking for previous records, checking insurance qualifications. He was so nice and helpful. As for an eye exam, I'll let you know!

Dr. Pruitt is one of the best doctors I've ever seen. She's knowledgeable, yet takes the time to…read morelisten to get patient's concerns, and her office staff is very friendly. I'd recommend her to anyone seeking a primary care physician.