Besides being a bit difficult to get to the first time. Once in you'd love it. The reception team is super friendly; the technicians are extremely kind and helpful. The gentlemen at the lens shop are very patient and detailed. Dr. Gordon is very easy to talk to, very professional, and explains that she is doing very well. Dr. Gordon is mainly interested in helping you get well. 5 stars + for this place. read more

Riverdale Eye Associates - 5 Stars Eye Care - Ophthalmologists Near Me - Bronx, New York

Do not go to Riverdale Eye Associates 2600 Netherland Ave, Ste 101, Bronx, NY 10463. They charge your insurance company unbelievably high rates (over $800 for one pair of computer glasses) and you will be charged for multiple add on items ($125 for "medical diagnosis" that I gave them myself as I was speaking to the optometrist...that is right, not the owner). They sent my bill to collections after collecting more than $1,000 for one pair of glasses. This is not a joke. I thought the quality might be better than Costco, it is not...save yourself the time, money and frustration, do not go to Riverdale Eye Associates on Netherland Ave in the Bronx. read more

Riverdale Eye Associates - Riverdale Eye Associates overcharges for glasses. - Ophthalmologists Near Me - Bronx, New York

I've been going to Riverdale Eye Associates since 2000. In 2020, I arrived for my 9:30 a.m., appointment 15 minutes early. The annual appointment usually takes 2 hours for all of the tests to be completed. I was still waiting to have my eyes dilated at 11:45 a.m. Dr. Schneider was running behind. Other patients in the waiting room were waiting longer then I was. I left without finishing my exam. I called today to schedule my annual exam. I gave the receptionist my information and she placed me on hold. After 5 minutes she returned to my call and said she had someone in front of her that she is helping . I hung up after 9 minutes on hold. Time to go to a new doctor. read more

Optical shop review: A rip off, misleading, and way, way too expensive. Told by the optometrist that I was looking in the $200 range fro frames, my first ever pair of glasses but on a serious budget, so the eye shop staff pulled out about 20 frames... and it turned out not a one was under $400. My mouth literally dropped when I heard the price. I went through trying on, choosing this and that, imagining that all the glasses were within the range specified. No prices on them, nothing said, and why would I think that the salesperson actually listened to the optometrist? I was very clear about what I do for a living -- I am a teacher -- and how important it was for me to read and use a computer. Guess what I cannot do? Can't use a computer and, despite paying extra, have a reading field the size of a pea. Worse -- much, much worse -- when I went to pick up my way overpriced glasses (I was so shell-shocked and totally ignorant that i just paid, numb, like an idiot), I asked for my prescription. I was given a sheet of paper with virtually no information on it. I asked about pupillary distance, noticed a piece of paper that had a lot more information on it, and was told that I didn't get that -- that went to the lab and it wasn't for me. I had to ask three times. If you are the kind of person who can sit and haggle, understand all about getting glasses, then go for it -- they won't rip you off. Just be aware that they have no care whatsoever for what you say, ask the price of everything every step of the way, do not expect them to be helpful or honest or willing at all to suit your budget. My first experience getting glasses has made me completely distrustful. Way to go, Riverdale Eye! read more

I was terrified to take the leap and get cataract surgery, but as my eyes worsened I knew that it was critical to do so. Dr. Kim Landzberg did the procedure and the difference is stunning!! I will be going back for the second eye in about four weeks. Dr. Landzberg's empathy, and how comfortable and reassured I felt, made all my fears disappear. She is so down to earth, and genuinely cares. I have known many people who have done their cataract surgery with her, and they all were very pleased. The rest of the office is great as well, a very welcoming atmosphere. I have also had some eye exams with Dr. Karen Schneider, and she was wonderful to work with too. My experiences dealing with Ruth, Erin and Carol have been fantastic! All three of them love their jobs, and they make every effort to treat you like family. Going to the eye doctor can be highly stressful, I was foolish enough to wait 6 years, after moving from DC, and was incredibly lucky that my only problem was cataracts! I will be going to them on a regular basis. They are only a ten minute walk from my apartment. A++++++++++++++++++ read more

I like the customer service provided by staff at Riverdale Eye Associates. I highly recommend them.

I started coming here a number of years ago after my last eye doctor retired. I was very impressed with the serious and caring way I was treated and examined. I had an eye emergency (scratched cornea) and they took me immediately when I showed up at the door. Over the years they expanded, specialized and got better. I have taken all my children here and now that they are adults my son who lives 2 counties away still comes here. Even though they are much larger they are more specialized and that is a good thing. They respond quickly to any call and the office is pleasant a nice place to be. read more

I stopped by the Riverdale Eye Associates for my annual checkup. I am no stranger to this office. Dr Karen Schneider has taken care of my eyes for more than 30 years. She has terrific customer skills and she is a first rate medical professional. I now spend most of my time on Long Island but I always make my way to Riverdale for any eye issues. That's how much confidence I have in Dr Schneider and the staff at REA.I've also been treated by Dr Kalman and Dr Landzberg. They too are excellent Opthamologists. From the Front Desk, the Eye Glass Shop to the Doctor's Offices. REA is a very well managed operation. They will work with you regarding coverages and billing. If you are having any ocular issues and near the Riverdale area give this place a call. Yes, I am a real patient for several decades. read more

Dr. Lanzberg and Dr. Schneider are Great practicioners however their receptionist Carol provides horrible customer service. Carol is very rude and not customer friendly at all. It is awesome that the practioners know their skills however customer service is very important. Nobody goes for medical treatment and checkups bc they want to. We go bc we have to therefore it is important to make patients feel comfortable and welcome when they come. read more

Stay away! I had to have cataract surgery in one eye. Dr. Landzberg performed the surgery, very well actually, for which I am very grateful. However, she drastically changed the vision of that eye, to match that of the other -- much weaker -- eye, despite my having made clear that I liked my vision perfectly fine. In other words, she weakened my overall vision, in order to achieve her preference for balanced eyes. Now my distance vision in both eyes is weaker, my near vision is not noticeably better, and the range of vision between, say, two and six feet is miserably worse than it was! I now need to wear glasses even just around the house. She utterly altered my eyesight and hence quality of life. When I complained to her after the surgery, she suggested I get progressive lenses, though I had no interest in using progressives. I also experienced sever peripheral flashes. She seemed baffled by this, but after a few minutes of checking into my eye, said, "Oh, yes, you have scar tissue that developed due to the surgery. This is very common in younger cataract patients." These still-developing cells cause light to be refracted in a strange way. If it was so common, why did it take her so long to figure out?! Because of my clear unhappiness with the results of the surgery, they switched me suddenly to Dr. Schneider. When I continued to complain about my eyesight having been altered -- seeing anything clearly on a computer screen at what used to be a natural distance was now impossible, for instance! -- she suggested they could give me new glasses for the computer. Likely I would be charged for that. She also tried to make me feel bad for complaining, telling me, literally, "Many people would kill for your eyesight." Only after repeated complaints on my part, at my final visit, did she mention that I could probably correct my vision through lasik surgery! Why couldn't she have reassured me far earlier about this option?! Finally, Dr. Schneider got rid of the scar tissue (not actually the right technical term, as I later found out) with laser surgery, but she did not completely eliminate the flashes caused by them. All in all, I found the doctors' communication skills terrible. Their cavalier attitude toward my eyesight, a central aspect of my life and sense of self, I found disturbing beyond words. I am very depressed by what has been done to me. If I need surgery to fix my eyesight I will have to pay for it, in addition to having to risk further mishaps with my eyes when they are adjusted medically. All because of one doctor's insensitive decision. I have spoken with lawyers, but they are only willing to take on obvious cases -- i.e., a dramatic injury of some kind -- because I would love to take Dr. Landzberg to court. read more

This place is a scam. They charge refraction tests outside of an eye exam. They charged me 70 dollars per refraction test, per child. I called my insurance, AETNA, and they told me that refraction tests are included in the general eye exam. I am a doctor and would never refer patients to this place. It truly is a scam. read more

I was told that I needed cataract surgery in order to restore my vision. Dr Schneider insisted that my vision could not be corrected with conventional eye glasses. I sought a second opinion. at the Johns Hopkins Wilmer Eye Institute. There was told that I needed new glasses, not surgery. I have them and my vision has been completely restored. If I had not sought a second opinion, I would have had unnecessary surgery, completely unethical. read more

I am writing a review just for the optical shop there. My husband is a musician and has specific needs in order to be able to have lenses that are good for looking at music on stands. He had always been satisfied at his previous optician that retired. Here at Riverdale they made him lenses that were no good for him and they refused to remake them. The office manager was rude and unhelpful, as well. This is no way to run a business. I was shocked. read more

I have only positive things to say about this practice. In one visit, Dr. Schneider was able to help diagnose and treat a condition that I had been seeking treatment for over the course of a few months elsewhere. She saved my sight! The office is professional and always runs on time, and everyone is courteous and friendly. I would certainly recommend this office to anyone! read more